Hyatt Regency Hill Country Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Hill Country Resort & Spa

3 outdoor pools, pool cabanas (surcharge), pool loungers
Terrace/patio
Lobby
Meeting facility
Sports bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk

Explore the area

Map
9800 Hyatt Resort Dr, San Antonio, TX, 78251
  • Hill Country Golf Club
    1 min walk
  • Westover Hills Lung Center
    14 min walk
  • San Antonio SeaWorld
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    21 min drive

Room options

Room, 2 Queen Beds, Patio

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Patio (Preferred)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Patio (Hill Country, Preferred)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

Suite, Patio

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Balcony (Hill Country)

  • 22 sq m
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Patio

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

Suite (Hill Country)

  • 22 sq m
  • Sleeps 8

Similar properties

About this property

Hyatt Regency Hill Country Resort & Spa

Suburban San Antonio hotel in Far West Side with 3 outdoor swimming pools
This hotel features 3 outdoor pools, a full-service spa, and a golf course. WiFi in public areas is free. Additionally, free water park access, a restaurant, and a 24-hour fitness center are onsite.
Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 21 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hyatt Regency Hill Country Resort & Spa. During your stay, you're just a quick walk from Hill Country Golf Club. You'll find features like free WiFi in public areas, plus 3 outdoor pools and a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking, self parking, and RV/bus/truck parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
  • Treat yourself to facials, manicures and pedicures, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a golf course, an outdoor tennis court, and a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Ingram Park Mall and 11 minutes from Joint Base San Antonio
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hyatt Regency Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 3 outdoor swimming pools and 3 spa tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 74002 square feet (6875 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star San Antonio hotel.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Antlers Lodge - This restaurant serves dinner only.
Charlie's Long Bar - This sports bar serves dinner and light fare. Open daily.
Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.
General Store - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Valet parking on site (USD 38.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 12-25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Antlers Lodge
  • Charlie's Long Bar
  • Springhouse Cafe
  • General Store

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 3 hot tubs
  • Access to nearby indoor pool
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Access to nearby indoor pool
  • Arcade/games room
  • Children's pool
  • Fence around the pool
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (74002 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Spa

  • 21 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in reception
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges USD 4.13 for credit card payments
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 52.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day
  • Credit card charges are subject to a surcharge of USD 4.13

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Country Hill Resort
Hill Country Hyatt
Hill Country Hyatt Resort
Hill Country Resort
Hyatt Hill Country
Hyatt Regency Hill Country
Hyatt Regency Hill Country Resort
Hyatt Regency Hill Country Resort San Antonio
Hyatt Regency Hill Country San Antonio
Regency Country
Hyatt Hill Country Resort San Antonio
Hyatt Hill Country San Antonio
Hyatt Regency Hill Country Hotel San Antonio
Hyatt Regency Hill Country Resort Spa

Hyatt Regency Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1002 reviews" "
Rating 8 - Good. 191 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 58 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for relax
Stayed 3 nights in Sep 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its set in the beautiful hill country with deer playing tn the background. The property is well maintained, the grounds are immaculate,the rooms are spacious and cozy. The food is excellent, the spa was wonderful and the staff are amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Chelsa D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Awesome place.
Stayed 3 nights in Aug 2024

10/10 Excellent

lorena

Stayed 2 nights in Aug 2024

10/10 Excellent

William C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Adil

Liked: Cleanliness, staff & service
The property was fine, but the the area around the lazy river and pools is not so clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about our stay at Hill Country Resort! Their staff could teach a few lessons to the Disney folks about courtesy and helpfulness. It was extremely crowded over Labor Day but it sure didn’t seem like it as they had various activities planned all day Saturday and Sunday topped off with an outdoor movie and s’mores in the evening. Great memories made for our family!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - I highly recommend a stay here! Pool is amazing!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Todd, San Angelo

Travelled with partner
Most peaceful relaxing resort! Can’t wait to go back!
Stayed 3 nights in Aug 2024

10/10 Excellent

MELANIE, Willis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn’t like about this hotel was the lighting in the bathroom.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karlie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lazy river was great. Beds were a little firm for me. But toddler loved it
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Bryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so relaxing. Best option for families with small to adult. Love all the activities for family and the very pleasant staff. Good food and drinks too!
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and it was perfect for the family
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Schertz

Travelled with partner
Liked: Amenities, property conditions & facilities
The lazy river was fun. We enjoyed the space for adults only to relax.
Stayed 2 nights in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

DeAndre

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff. Hidden gem in the hill country.
Stayed 2 nights in Aug 2024

8/10 Good

Nhora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax, beautiful trees and very comfortable pool area, the service was excellent, the room not so much since the air conditioning did not cool enough
Stayed 2 nights in Aug 2024

4/10 Poor

Jackie

Travelled with family
Disliked: Cleanliness, staff & service
Sadly Disappointed
Where do I begin - parking was terrible, pool & lazy river was very dirty, they had limited skewers for S’mores which resulted in long wait times, no hand sanitizer stations and ice cold water stations were unavailable after 8pm. This is unacceptable for an upscale fancy resort. They remolded the rooms nicely, but the bathroom space is small and you are unable to get out of bathroom easily. #overrated
Stayed 2 nights in Aug 2024