Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

42-inch flat-screen TV with cable channels, TV, pay films
Lobby sitting area
Restaurant
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Huebner Oaks
    ‪2 min drive‬
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • Methodist Healthcare
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds (High Floor)

8.6 out of 10
Excellent
(38 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

8.6 out of 10
Excellent
(12 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

Room, 1 King Bed (High Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place San Antonio-Northwest/Medical Center

San Antonio hotel in Vance Jackson with free breakfast and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place San Antonio-Northwest/Medical Center. During your stay, you'll be within walking distance of Huebner Oaks. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Six Flags Fiesta Texas and 13 minutes from River Walk
  • Dogs welcome for a fee
Hyatt Place San Antonio-Northwest/Medical Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. The business-friendly Hyatt Place San Antonio-Northwest/Medical Center also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 1.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 232 out of 1003 reviews" "
Rating 6 - Okay. 129 out of 1003 reviews" "
Rating 4 - Poor. 93 out of 1003 reviews" "
Rating 2 - Terrible. 78 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roberto, SAN DIEGO

Liked: Cleanliness, staff & service
Ir was ok
Stayed 1 night in Oct 2024

4/10 Poor

Santos

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is undergoing construction so… throw your Hyatt Place expectations out the window when booking… it’s not up to par. I was disappointed at the amenities, forced late check-in due to no rooms available (there was a lobby full of people waiting for rooms at 4 pm when check-in was at 3 pm), and the lackluster breakfast. I feel like if they can’t run the hotel to the same standards while doing construction then just close up until completed.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Liza

Stayed 2 nights in Oct 2024

10/10 Excellent

Salan, East Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased here
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Hyatt should learn how to arrange bathroom. Tiny and hard to even get into it.
Stayed 1 night in Oct 2024

6/10 Okay

Merritt

Didn’t feel clean
Stayed 1 night in Sep 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

norma

Stayed 1 night in Sep 2024

2/10 Terrible

Neptali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not a good place to stay, my wife look at the pictures on the website and looks ok but in person, it's another story, that is false advertising!!! For the price?? Wow NOT worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and helpful
Stayed 3 nights in Aug 2024

4/10 Poor

Fayez

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not Hyatt standard
The only thing good with this hotel is the location. Otherwise didn't live up to my expectations. The room was not comfortable. The pillows were flat as ever. The sink was infront of the bed, horribly placed. The breakfast was cold and didn't have variety. The breakfast was not upto Hyatt standards. With 5 floors, not enough space for guest to eat breakfast. Most of us waited over 10 min for getting space to sit. This is the first time I got charged $15 for incidentals which they promised it will be refunded. I understand if they had a mini bar in the room but nothing of the sort for securing funds for incidentals.
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool size, depth range from 3 to 6 feet.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Latoya

Travelled with family and small children
Disliked: Property conditions & facilities
Need more then 1 elevator and more choices for breakfast
Stayed 1 night in Aug 2024

8/10 Good

JoAnna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Deshawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Greta stay
Stayed 1 night in Jul 2024

8/10 Good

Khalil

Stayed 3 nights in Jul 2024

8/10 Good

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were renovations being done, only one elevator was working. Breakfast was ok it was very crowded.
Stayed 1 night in Jul 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Stayed 1 night in Jul 2024