Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel

Reception
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Outdoor pool
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
102 Spencer Lane, San Antonio, TX, 78201
  • Methodist Hospital Texsan
    3 min drive
  • Trinity University
    6 min drive
  • St. Mary's University
    7 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel

Hotel in San Antonio with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel, you'll be within walking distance of Methodist Hospital Texsan. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from River Walk and 8 minutes from Alamo
Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Antonio-Medical Area
Holiday Inn Express San Antonio-Medical Area
Holiday Inn Express Suites San Antonio NW Medical Area

Holiday Inn Express & Suites San Antonio NW - Medical Area, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 361 out of 1001 reviews" "
Rating 8 - Good. 303 out of 1001 reviews" "
Rating 6 - Okay. 154 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gabriel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff members were rude when asked basic questions.
Stayed 1 night in Aug 2024

4/10 Poor

Marisol

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mario

Nah
Stayed 1 night in Aug 2024

10/10 Excellent

Reed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Jacob at the front desk was very helpful. The property was clean and the stay was pleasant. There are quite a few homeless people around the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will be staying there my next visit to san antonio i loved the area and the motel itself several good restaurants close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Brandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled of urine upon arrival. Bathroom was dirty and dusty. You can tell that they "tried" to update this location but it still has a long way to go. If you need a place to crash for 24 hours or less this place is fine. 2/10 don't recommend. The staff was very nice and pleasant. That's the ONLY thing saving this location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

6/10 Okay

Jose S

Liked: Cleanliness
Very clean
Stayed 1 night in May 2024

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Smelled like wet towels and no water pressure
First room provided smelled of wetness. Bedding and floor were wet to the touch. Second room was good except the very low water pressure in the shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Stayed 1 night in Jul 2024

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check inn
Stayed 1 night in Jul 2024

10/10 Excellent

BLANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bad business so bad taste
On Hotels.com it stated a $25 deposit but then I receive an email stating it would be a non negotiable $250 cash deposit. I called the inn n they informed me they were not to blame but instead Hotels.com.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, conroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, hot breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Adaisha

Beautiful
Stayed 2 nights in Apr 2024

4/10 Poor

Faustino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not safe to stay
Not safe, my vehicle and someone's vehicle where broken into
Stayed 7 nights in Jun 2024

2/10 Terrible

Guillermo

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While staying here thr night 2 vehicles got broken into. They broke their vehicle windows. Lots of homeless in the area, under the over pass. I wouldn't recommend.
Stayed 1 night in Jun 2024

8/10 Good

Javier

Liked: Staff & service, property conditions & facilities, room comfort
Fue un buen servicio las habitaciones están en buen estado..pero es un lugar peligros estuve dos noche y fueron robados dos camionetas por noche quebrandole un vidrio y robando pertenencias
Stayed 2 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They broke my vehicle window and my brother’s vehicle window and two other vehicles were broken too. There was no manager there that could help us. They didn’t care about there customers. Service was terrible not helpful. Will never come back again to this hotel.
Stayed 1 night in Jun 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service
Just no pool on a heat wave and chosen the hotel because they advertise the pool , also no bags on trash cans , no towel refills , had also to park in the fire lane once
Stayed 3 nights in May 2024

2/10 Terrible

Dora S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to from Methodist Texan hospital. Only 1 little problem. The breakfast area needs cleaning on the seats.
Stayed 1 night in May 2024

2/10 Terrible

Holly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024