DoubleTree by Hilton San Antonio Airport

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Antonio Airport

View from room
Point of interest
Point of interest
View from room
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
611 NW Loop 410, San Antonio, TX, 78216
  • North Star Mall
    10 min walk
  • Alamo Quarry Market
    5 min drive
  • Trinity University
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    7 min drive

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible (Mobillty/Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Accessible, Bathtub (Mobillty/Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton San Antonio Airport

Hotel with free parking, in the vicinity of San Antonio River
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
DoubleTree by Hilton San Antonio Airport offers 384 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Airport. During your stay, you'll be within walking distance of North Star Mall. You'll find features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from San Antonio River and 11 minutes from River Walk
  • Free airport and local-area shuttle service
DoubleTree by Hilton San Antonio Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 15995 square feet (1486 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly DoubleTree by Hilton San Antonio Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
DoubleTree by Hilton San Antonio Airport has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 15 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Free local area shuttle up to 3 mi

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 18.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Outdoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (15995 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between noon and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 per person
  • Valet parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Northstar
Hilton Northstar Hotel
Hilton Northstar Hotel San Antonio Airport
Hilton San Antonio Airport Northstar
Hilton San Antonio Airport Northstar Hotel
Hilton San Antonio Airport Hotel San Antonio

DoubleTree by Hilton San Antonio Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 431 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 88 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denton

Stayed 1 night in Jul 2024

10/10 Excellent

francis, Williston Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
as always an excellent execution of how to ryn a hotel. Staff across the board impeccable quality
Stayed 2 nights in Sep 2024

10/10 Excellent

Leticia

Travelled with family
Clean friendly area
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Okay stay
Hotel needs updating Should offer free breakfast Overall it was ok Love the pool I would stay again wouldn’t be my first choice
Stayed 1 night in Aug 2024

10/10 Excellent

Ramiro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Clyde

Liked: Cleanliness
small room and bath area. not much food or drink selection that I could find. Would no offer an hour late checkout unless you joined their hotel club. Very manipulative business practice. I won't stay there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Please clean
The hotel rooms are very small and very updated. They are very filthy as well. There were staying on the walls stain on the doors carpet smells like pee and I think smell mice at all. There was handprints everywhere there was raw milk close to the fridge.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and a very courteous staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Yalitza

Stayed 1 night in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
The staff was very nice and the hotel was comfortable. The warm cookies were amazing will definitely recommend to anyone traveling w children.
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Axel

Stayed 2 nights in Jul 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice friendly staff
Stayed 1 night in Jul 2024

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities
When I arrived my room was not ready and took over 2 hours. The front desk staff said housekeeping was way behind and had a waiting list started. It’s annoying coming from out of town and spending good money for a room that was not only ready but half fast cleaned. This is unacceptable and the older lady at the counter was extremely rude not only to me but other guests too. Double tree should be embarrassed how they handled things
Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Staff & service, property conditions & facilities
I had to wait an hour to check-in .. the tub backed up ankle high and did not drain for 15 to 20 min..
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos Alberto

Travelled with family and small children
Liked: Amenities
Perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Used the hotel as a stop over from a late flight. Staff was friendly and room was comfortable.
Stayed 1 night in Mar 2024