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Hilton Palacio Del Rio

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Palacio Del Rio

Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
200 S Alamo St, San Antonio, TX, 78205
  • Shops at Rivercenter
    2 min walk
  • River Walk
    2 min walk
  • La Villita
    3 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Room, 2 Double Beds, Accessible, River View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, River View

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Accessible, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 42 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, City View, Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

One King Bed, City View, Roll In Shower

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Parlor)

Room (Parlor)

Room (Parlor)

  • City view
  • Sleeps 7
  • 1 Double Sofa Bed

View all photos for One King Bay View Accessible Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Bay View Accessible Bath Tub

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Accessible With Bath Tub

Premium bedding, in-room safe, desk, blackout curtains

One King Accessible With Bath Tub

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Palacio Del Rio

Riverwalk San Antonio hotel in Downtown San Antonio with a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Palacio Del Rio. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Shops at Rivercenter and River Walk
Hilton Palacio Del Rio offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Palacio Del Rio. For a fee, parking is available.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.
Coffee Cupboard - Onsite coffee shop.
Rincon Alegre - This lobby lounge serves dinner and light fare. Open daily.
Rivers Edge - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12.00-25.00 for adults and USD 12.00-25.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Coffee Cupboard
  • Rincon Alegre
  • Rivers Edge

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 137
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 12.00 to 25.00 for adults, and USD 12.00 to 25.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Palacio
Hilton Palacio Rio
Hilton Palacio Rio Hotel
Hilton Palacio Rio Hotel San Antonio
Hilton Palacio Rio San Antonio
Hilton Rio
Palacio Rio
Rio Hilton
Rio Palacio
Hilton Hotel San Antonio
Hilton Palacio Del Rio Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton
Hilton Palacio Del Rio Hotel
Hilton Palacio Del Rio San Antonio
Hilton Palacio Del Rio Hotel San Antonio

Hilton Palacio Del Rio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1000 reviews" "
Rating 8 - Good. 177 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lindsey

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place within easy walking to La Villita and the Riverwalk.
Stayed 1 night in Sep 2024

10/10 Excellent

SANDRA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel, beautiful. Rooms should come with a mini refrigerator automatically. If you want one its an extra charge, if you want balcony facing the River walk its an extra charge, parking $55.00 a day with construction blocking street in-front of hotel. We booked for 3 nights. No mention of loud construction at 5am from Hotel. I would have booked at a deferent hotel. It was my Anniversary.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alma

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
The construction around it is terrible, hard to get in & out
Stayed 2 nights in Sep 2024

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yuridia, Baytown

Stayed 1 night in Aug 2024

10/10 Excellent

Antwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and made everything an easy process.
Stayed 1 night in Aug 2024

10/10 Excellent

Yaakov

Stayed 3 nights in Aug 2024

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the side of the river walk. You open the hotel doors and you are on the walkable path. A lot of restaurants near it. Evening time the surrounding area looks amazing. Nice and clean hotel. You will want to stay here again.
Stayed 2 nights in Sep 2024

4/10 Poor

Kris

Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Stayed 3 nights in Aug 2024

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

8/10 Good

Brachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed needs a new mattress it sagged so much we kept rolling to the center. The shower too a long time to drain
Stayed 4 nights in Sep 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry from hallway door didn't lock unless you picked up on the door. There was a roach in the bathroom. Other than that everthing was good.
Stayed 1 night in Aug 2024

10/10 Excellent

valerie

Stayed 4 nights in Aug 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, amenities
under construction in front of road
Stayed 1 night in Aug 2024

10/10 Excellent

Selvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very welcoming and helpful. Location in on Riverwalk which is super convenient. Loved the rooftop pool and the fact that they have a Starbucks inside.
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Disliked: Property conditions & facilities
We were put in an adjoining room with kids that screamed day and night. They are doing construction right across the street so you are awoken before 6:30 am after hearing screaming kids all night. No hot water until the last day and the ice machine was broke . The wait for an elevator is crazy 15 or more minutes to get an elevator.
Stayed 3 nights in Aug 2024

10/10 Excellent

ENRIQUE

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daliah

Stayed 1 night in Aug 2024

4/10 Poor

Lloyd

Travelled with family
They up charge for everything even internet service you didn’t ask for . $55 a night plus tax to park and their pool area is really small and filled with kids jumping in and out of the pool all night . What a disappointment for somewhere we thought was upscale
Stayed 2 nights in Aug 2024

10/10 Excellent

Teddy Y

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch!!! We loved our room. The building in construction across the street is way noisy. Maybe you can tell them. ha! :) I would stay here again in a heartbeat!
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I enjoyed my stay at this hotel, but I feel like the price was a bit steep for what you get. For one, the property isn't bad but it's obviously dated and old. The floor in my room was uneven and you could feel a dip when you got closer to the balcony. The room has connections near the TV to plug in your stuff. The Ethernet port didn't work for me and upon looking behind the desk, the Ethernet box was busted. The whole entry point to the hotel is under massive construction and it was hard to find the entrance. There is only valet parking as far as I can tell. During checkout hours it was backed up a ton. The elevators were also jammed packed with people. Directly across the street is a massive construction site. If your room faces that side, you might get stuck listening to construction at 3am. Thankfully they stopped working over the weekend but still. You have to pay extra to face the Riverwalk. Staff was excellent, the food on site or nearby was great. I loved having a Starbucks/Snack shop on site. I think once construction is complete, it may be worth the cost. But right now, it's kind of unfortunate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Celina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay!
Stayed 1 night in Aug 2024