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Hilton Garden Inn San Antonio Airport

3.0 star property

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Photo gallery for Hilton Garden Inn San Antonio Airport

Lobby
Exterior
Bar (on property)
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
12828 San Pedro Avenue, San Antonio, TX, 78216
  • McAllister Park
    ‪4 min drive‬
  • North Star Mall
    ‪7 min drive‬
  • Alamo Quarry Market
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, desk, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, down duvets, desk, blackout curtains

Evolution, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites San Antonio-Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, (1300)
The price is €133
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites San Antonio-Airport

About this property

Hilton Garden Inn San Antonio Airport

Hotel with free parking, in the vicinity of North Star Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Hilton Garden Inn San Antonio Airport offers 117 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Antonio Airport. During your stay, you'll be close to North Star Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at The Great American Grill
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from North Star Mall and 10 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Hilton Garden Inn San Antonio Airport also features multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
The Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Great American Grill

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Phone accessibility kit
  • Roll-in shower
  • Roll-in shower width (centimetres): 152
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 86
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Garden Inn San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Antonio Airport
Hilton Garden Inn San Antonio Airport
San Antonio Airport Hilton Garden Inn
Hilton Garden Inn San Antonio Airport Hotel
Hilton San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio San Antonio
Hilton Garden Inn San Antonio Airport Hotel
Hilton Garden Inn San Antonio Airport San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio

Hilton Garden Inn San Antonio Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
courteous staff, clean hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Ali, pasadena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smells humid and misty, the hallway was dirty. Carpet wasn’t clean. The ceiling on the bathroom looks like it’s about to fall out
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good but said I could checkout an hour later then in morning said no!
Stayed 1 night in Nov 2024

10/10 Excellent

Mylene, san antonio

awesome and clean
Stayed 1 night in Nov 2024

6/10 Okay

Tom

Liked: Staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Cynthia Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. A few of the ice machines were inoperative and had to go to other floors for ice. Would be nice to have some benches outside. Overall, had a great stay. Thank you!
Stayed 4 nights in Oct 2024

6/10 Okay

Alma

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
La sábana estaba tan manchada que no pude dormir debajo de las sábanas y la tina con bastantes cabellos, le dejé saber ala recepción y solo me dijeron que lo reportarían con las de la limpieza. Y en el desayuno por todo querían cobrar por separado avía pagado por adelantado el bufete
Stayed 1 night in Oct 2024

8/10 Good

Kelly, Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Needs a little repair in bathroom with leak damage from above visible and shower curtain falling apart. My wife left her earrings beside the tv when we left. When we got to airport and she realized, less than 30 minutes. She calls and they were never found. Said room had been cleaned already.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jesse

Stayed 1 night in Oct 2024

6/10 Okay

William Joseph, Worley

N/A
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ross

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
She was grand in her day. The carpet was dirty and unlikely to be able to be cleaned well. Needs to be replaced. Made it uncomfortable to walk on it. The staff were all excellent, helpful, cheerful and made the stay nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Outstanding facility and very helpful staff. Dining options within the hotel were perfect. Spacious and clean room was very comfortable.
Stayed 1 night in Oct 2024

4/10 Poor

Pamela

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Grungy
The room was pretty run down with poor repairs/upkeep. There was an ant in the bathroom which I didn't think much of but also found one in the bed. The tub area was pretty grungy that I checked out early in the morning to drive back home to clean up.
Carpeting in front of full-length mirror is pulling away
jetted tub side is grungy, in need of proper repair. I would not use it
tile coming off or poorly "repaired"
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

BRENDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Loan Nguyen

Stayed 2 nights in Jun 2024

2/10 Terrible

Ana

Travelled with partner
Disliked: Amenities, property conditions & facilities
We had booked to stay 3 nights, but had to check out on the 2nd night. In the 2 nights we stayed there was 5 car break ins. The hotel does not have security cameras and claim they have a security guard from midnight to 6am. These break ins happened after the security guard left, the car alarms were heard around 7:15am. Being a big hotel chain, we figured security would be at it’s finest but found out otherwise. This was first and last time we will stay here. Hilton, do better and live up to your reputation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Natalia, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
The room was clean, the general area inside was good. Parking however was sketchy. I saw several cars with their windows broken during the course of my stay. Be careful not to leave anything in your car if you do park here.
Stayed 5 nights in Sep 2024

10/10 Excellent

Laura, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jahvan

Liked: Cleanliness
Disliked: Staff & service
I didn’t like that the pool wasn’t working and that there was no complimentary breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. A little on the old side but still a good hotel. Only thing is the pool wasn’t in commission to be used (it’s an indoor pool)
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Property conditions & facilities
Smell bad
Stayed 2 nights in Aug 2024