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Hilton Garden Inn San Antonio Airport

3.0 star property

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Photo gallery for Hilton Garden Inn San Antonio Airport

Lobby
Bar (on property)
Lobby
Indoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Free airport shuttle

Explore the area

Map
12828 San Pedro Avenue, San Antonio, TX, 78216
  • North Star Mall
    ‪7 min drive‬
  • San Antonio Zoo and Aquarium
    ‪10 min drive‬
  • Six Flags Fiesta Texas
    ‪19 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, desk, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down duvets, desk, blackout curtains

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, down duvets, desk, blackout curtains

Evolution, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

Crowne Plaza San Antonio Airport by IHG

  • Pool
  • Hot tub
  • Free airport shuttle
  • Parking included
4.2 out of 5, Very good, (1167)
The price is €81
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Crowne Plaza San Antonio Airport by IHG

About this property

Hilton Garden Inn San Antonio Airport

Hotel with free parking, in the vicinity of North Star Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a business center, and concierge services.
Hilton Garden Inn San Antonio Airport offers 117 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters and premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn San Antonio Airport. During your stay, you'll be close to North Star Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy American cuisine while dining at The Great American Grill
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from North Star Mall and 10 minutes from San Antonio Zoo and Aquarium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn San Antonio Airport offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The business-friendly Hilton Garden Inn San Antonio Airport also features multilingual staff, concierge services, and a fireplace in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
The Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hilton Garden Inn San Antonio Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel San Antonio Airport
Hilton Garden Inn San Antonio Airport
San Antonio Airport Hilton Garden Inn
Hilton Garden Inn San Antonio Airport Hotel
Hilton San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio
Hilton San Antonio San Antonio
Hilton Garden Inn San Antonio Airport Hotel
Hilton Garden Inn San Antonio Airport San Antonio
Hilton Garden Inn San Antonio Airport Hotel San Antonio

Hilton Garden Inn San Antonio Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1090 reviews
Rating 8 - Good. 325 out of 1090 reviews
Rating 6 - Okay. 124 out of 1090 reviews
Rating 4 - Poor. 62 out of 1090 reviews
Rating 2 - Terrible. 69 out of 1090 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

jose

Disliked: Staff & service, property conditions & facilities
One of the elvavators out of order. 2 lightballs un the rooom were out, did not clean thr room 2 out 5 days i was the. Pillows were smell really bad. Front desj clerks were very rude. Window shades broken. No way this is a 4 star property.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Made reservation for a room specifically with jetted tub. After checking in I went to the room and noticed there was no jetted tub so I went back down to the front desk to complain and lady at the front desk was rude and unhelpful and said that the rooms with a jetted tub were all sold out. Sinking room had a broken drain which held stagnant water and every time you use the sink a horrible smell would start coming up from the drain.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice weekend
Stayed 2 nights in Dec 2024

10/10 Excellent

Helena

Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Anna

Travelled with family
Disliked: Property conditions & facilities
Lamps in room are unplugged with no place to plug in, smelly room
Stayed 3 nights in Dec 2024

6/10 Okay

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Love having the restaurant and bar in hotel.
Stayed 1 night in Dec 2024

4/10 Poor

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My stay wasn’t the best I was really looking forward to the jetted tub and the Jets didnt work.
Stayed 1 night in Dec 2024

4/10 Poor

Jahson

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good
The ratings were misleading. The hotel is very dirty with spots on all chairs and rooms have a bad odor like animal. The tub had small ants in it. The front desk is aware of the pests. The hotel needs to be updated. The wallpaper is tearing in rooms. Staff is great as they can't do too much to remedy most of the issues.
Stayed 1 night in Dec 2024

4/10 Poor

Norma

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was in poor condition; bathroom ceiling paint was peeling, carpet was poorly fixed and there was a missing lamp next to the night stand which cable was removed from the wall, but wasn’t covered appropriately. We were placed next to the breakfast area and we can hear people talking early in the morning. Plus, when I selected this hotel it said they provided breakfast, once at the hotel I learn this wasn’t provided/it wasn’t included. This information wasn’t clearly stated otherwise I would have looked for another hotel that included breakfast. We were negatively surprised, we expected better overall quality from The Hyatt.
Stayed 1 night in Dec 2024

10/10 Excellent

Elvis

Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay parking
Stayed 2 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniant to the locations I needed. However, it needs some updating from wear and tear. The plug ins on the nightstand were very loose and were hard to keep things plugged into. Breakfast, if purchased was outstanding!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service
The gentleman that works the front desk at night was not friendly and seemed bothered that I was there. Also the bathtub in my room had hair in it
Stayed 2 nights in Dec 2024

10/10 Excellent

Dionicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kim L, taft

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves this hotel close to restaurants and the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Precious

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I enjoyed my stay. Although I did book a room that had a jacuzzi bathtub and paid extra for it and then to get to my room and the tub not work. I also had to pay an extra $30 for an early check in when I had called two times a head of time and two different employees both told me there would be no fee. I would have stayed at a better accommodated hotel if I knew I would have to pay a fee. Other hotels had told me there would be no issue with the early check in and so did this property but ended up getting fooled and needed to pay more when I got there. If it wasn’t for those two instances would’ve been a 10/10 for sure.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024