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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
Reception
Reception
In-room safe, blackout curtains, free WiFi, bed sheets
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
11426 IH 10 W, San Antonio, TX, 78230
  • Huebner Oaks
    ‪10 min walk‬
  • USAA Corporate Office Headquarters
    ‪13 min walk‬
  • Methodist Healthcare
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, blackout curtains, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

King, Studio, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1003)
The price is €114
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Suburban San Antonio hotel in Northwest Side with free breakfast
An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites San Antonio Northwest/Medical Center gets good marks from our customers. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and spaciousness
  • 13 minutes by foot from USAA Corporate Office Headquarters and a 5-minute drive from University of Texas at San Antonio
  • Cats and dogs welcome for a fee
Hampton Inn & Suites San Antonio Northwest/Medical Center offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at Hampton Inn & Suites San Antonio Northwest/Medical Center. Free self parking is available.
Guests are served free self-serve breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (1582 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Free local calls
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 560 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dora

The stay was nice the room was clean and they were very nice !!
Stayed 1 night in Nov 2024

10/10 Excellent

Rosaura

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pool was not heated, shower leaked due to door not closing properly, given pool towels when asked for fresh towels.
Stayed 4 nights in Nov 2024

10/10 Excellent

Martha

Travelled with family
Easy access
Stayed 1 night in Nov 2024

6/10 Okay

Sophia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Chika

Stayed 2 nights in Nov 2024

6/10 Okay

Sophia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NOT USE THIS HOTEL OR RESERVE THIRD PARTY
We have always used HOTELS.COM to book our stays at any hotel. We especially love staying at the Hampton Inn & Suites off Jones Maltsberger but because my father was having a medical procedure we opted for this location. I reserved using Hotels.com giving me the option to pay at the hotel when we arrived. This particular hotel charged four rooms to my credit card prior to our arrival. Obviously, causing an inconvenience for me. There were four different families staying at this hotel. They called me to let me know that one room did not go through and if I didn't have another form of payment my room would be cancelled. When we arrived at the hotel, the receptionist was rude. I believe her name was Alejandra because we kept getting texts about our stay. We tried to get some coffee and there was none. Receptionist didn't offer to make any either. The other Hampton Inn & Suites where we normally stay and will be staying in the future had excellent customer service and they were quite accommodating. Don't stay here. They don't honor the "pay at the hotel" when you reserve through third party websites. NOT HAPPY AT ALL.
Stayed 2 nights in Nov 2024

2/10 Terrible

Veronica

Stayed 2 nights in Nov 2024

8/10 Good

Hector

Stayed 1 night in Nov 2024

10/10 Excellent

Randy

Travelled with family
Stayed 1 night in Nov 2024

6/10 Okay

Justin

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
estuvimos dos noches ahi muy cómodo lugar y buen servicio, la alfombra algo vieja
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and awesome clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

moises

Stayed 1 night in Oct 2024

8/10 Good

Alejandra

Travelled with family
Liked: Staff & service, room comfort
Birthday Trip
Hotel is nice and in a safe area (no cars were broken into), needs to definitely be remodeled, breakfast was nice, and employees were really nice. Will stay here again, to be near six flags and la cantera.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had an 8.2 customer rating and a very competitive rate. This was not a 8 rated hotel. The issues were the towels were cheap-ish, small and scratchy. The bed had four half pillows. It should have been 6-8. Breakfast was typical fare and adequate - eggs, sausage patties, waffles, potatoes, cereal. Coffee was good.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue with property had great stay. Just area around and its near highway still nice
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Armando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Julissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that the staff was very friendly and attentive. I liked that it was a secure hotel in a secure location. It was very enjoyable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing was the pool is a bit smaller than pictures and looks a bit outdated. Rest of the hotel is nice and breakfast was good
Stayed 1 night in Sep 2024