Extended Stay America Suites San Antonio North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites San Antonio North

Lobby
Exterior
Outdoor pool, pool loungers
Full-sized fridge, microwave, stovetop, dishwasher
Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
21103 Encino Commons Blvd, San Antonio, TX, 78259
  • Methodist Hospital Stone Oak
    5 min drive
  • Ice & Golf Center at Northwoods
    6 min drive
  • Canyon Springs Golf Club
    9 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    13 min drive

Room options

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites San Antonio North

Hotel in San Antonio with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a spa tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Weekly housekeeping is available.
Extended Stay America Suites San Antonio North offers 113 air-conditioned accommodations with DVD players and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers. Bathrooms include showers.

This San Antonio hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites San Antonio North. During your stay, you'll be within walking distance of Stone Ridge Market. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 12 minutes by car from North Star Mall and 15 minutes from The Rim Shopping Center
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Suites San Antonio North offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. Extended Stay America Suites San Antonio North also features a vending machine, laundry facilities, and a front-desk safe. Self parking is free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites N Stone Oak
Candlewood Suites N Stone Oak Hotel
Candlewood Suites N Stone Oak Hotel San Antonio Area
Candlewood Suites San Antonio N Stone Oak Area
Candlewood Suites San Antonio N Stone Oak Area Hotel
Candlewood Suites N Stone Oak Area Hotel
Candlewood Suites N Stone Oak Area
Extended Stay America San Antonio North
Candlewood Suites San Antonio N Stone Oak Area
Extended Stay America Suites San Antonio North Hotel
Extended Stay America Suites San Antonio North San Antonio
Extended Stay America Suites San Antonio North Hotel San Antonio

Extended Stay America Suites San Antonio North Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 905 reviews" "
Rating 8 - Good. 225 out of 905 reviews" "
Rating 6 - Okay. 138 out of 905 reviews" "
Rating 4 - Poor. 101 out of 905 reviews" "
Rating 2 - Terrible. 113 out of 905 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Stayed 1 night in Jul 2024

4/10 Poor

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Property conditions & facilities
The elevator and the 3rd floor hallway smelled like weed. The room smelled like mildew and we had to get air fresheners. The bathroom door handle was broken.
Stayed 1 night in Jul 2024

8/10 Good

Liberty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Jun 2024

4/10 Poor

Rodney

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed in room 120, two big square patches cut out of carpet, room smelled, a long crease from one end of the room to the other. I slept on top of the blankets. I challenge you to show up unannounced and ask for room 120.
Stayed 1 night in Jun 2024

10/10 Excellent

Crystal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance its nice but we woke up to a roach in the shower in the morning.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Jesús Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Dusty

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Horrible
Our experience was HORRIFIC!! We were staying there for my granddaughter's Baptism. The hotel stunk so bad the hallway smelled like skunk, the recliner in the room apparently had been scratched up from a cat and the leather chair in the room had no leather on it...it stunk so bad we had to find somewhere else to stay(on memorial day) which means 90% were full and it was my wife, my daughter, and my 1 yr old grandson...after driving 6 hours...if you are ok with nasty this is your place to stay
Stayed 2 nights in May 2024

4/10 Poor

Víctor G

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Elthredge

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were roaches in the bathroom
Stayed 1 night in May 2024

10/10 Excellent

Francisco

Disliked: Staff & service, amenities, property conditions & facilities
staff members were not present when you need them out coffee and others things
Stayed 3 nights in May 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was awesome! However...
Overall the location is a very nice place to lay your head for the night. The rooms looked and more importantly, smelled clean. We were comfortable and the view from the hill was really nice. However, when we checked out the next morning, we found that our truck had it's tail lights stolen and there are no cameras facing the parking lot. So would I recommend the place to stay? Sure, as long as you're driving a rental and you paid for the optional insurance.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 430 needs TLC
Unsatisfied, room 430 needs a lot of TLC Room smelled like a lot of moisture and carpet wet by AC, Had to leave window open to release some of the smell due to no other rooms available to accommodate room with 2 beds, wall above AC unit was damaged by moisture. Shower, the water will not drain fast and the toilet rocked last thing saw a roach on the counter. When checking out I tried to report issues , however no receptionist.
Stayed 1 night in May 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Edith Deyanira

Travelled with partner
Disliked: Cleanliness, amenities
We checked in late past 11pm, after our trip we were tired, got into the room and went to sleep. One small cockroach walked on me during the night, next morning we saw a few cockroaches walking on the wall. My husband went to the Front Desk and we received a full refund. Anyway this experience was terrible. Property condition, staff and service is average.
Stayed 1 night in May 2024

10/10 Excellent

Maira Alejandra

Stayed 1 night in May 2024

6/10 Okay

KEN

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Imagine leaving some of your trash outside the door to be picked up, then getting admonished by a staff member. "You can't leave that out here!!" OK, I'll just let it pile up in the room. Sheeesh....
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel staff locked me out of my room on 3rd night because they said I had an issue with payment. They never asked for a credit card but I would have gladly given one to them when I checked in. Very unprofessional. Instead of calling me to clear up the payment issue, they locked me out until I had to come see them at front desk.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
5th year staying here for Valero Texas Open. Staff was excellent. Property is a little run down but just need to sleep & eat. Love the big refrigerator!
Stayed 5 nights in Apr 2024

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Alisa

2/10 Terrible

Drew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024