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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Indoor pool, 2 outdoor pools, pool cabanas (surcharge), pool loungers
Lobby
Dining
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
18603 La Cantera Terrace, San Antonio, TX, 78256
  • The Rim Shopping Center
    17 min walk
  • Six Flags Fiesta Texas
    20 min walk
  • La Cantera Golf Club
    3 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    21 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Mediterranean San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and an LCD TV with cable channels. Added amenities include free wired internet, an iPod dock, and a coffee/tea maker. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a steam room, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. During your stay, you'll be within walking distance of The Rim Shopping Center. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa. Built in 2012, this luxury aparthotel has 163 apartments on 7 floors. Each apartment includes amenities such as free WiFi and a pillowtop mattress.
  • Each apartment offers a pillowtop bed, an iPod dock, and an LCD TV
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the spa tub
  • Indulge with massages, body treatments, or mud baths at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Just a 2-minute drive from The Rim Shopping Center and a few minutes from La Cantera Golf Club
  • Local-area shuttle service available
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this aparthotel measures 11000 square feet (1022 square meters) and includes a conference center. A children's pool, a spa tub, and a fitness center are also featured at the luxury Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection. Parking is available for a fee.

This Mediterranean San Antonio aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room
  • Massages
  • 10 treatment rooms
  • Deep-tissue massages
  • Facials
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Swedish massages
  • Couples treatment room(s)
  • Outdoor treatment area
  • Hot stone massages
  • Prenatal massages
  • Body wraps

Internet

  • Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Family friendly

  • Children stay for free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Bath or shower
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • 42-inch LCD TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre (11000 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • 24-hour front desk

Location highlights

  • Near the airport
  • In the shopping district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness centre
  • Outdoor tennis courts
  • Fitness classes on site
  • Yoga classes on site
  • Tennis on site
  • Basketball on site
  • Theme parks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 163 rooms
  • 7 floors
  • 1 building
  • Built in 2012
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Spa tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 953 reviews" "
Rating 8 - Good. 200 out of 953 reviews" "
Rating 6 - Okay. 91 out of 953 reviews" "
Rating 4 - Poor. 54 out of 953 reviews" "
Rating 2 - Terrible. 37 out of 953 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Winifred M

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! The pool should be open at 9:00 am, the guest doors could use a quiet close, and housekeeping did not clean my room although I was there for 5 nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, San Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, they even have a spa to get facials and the kids loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

gilberto pablo

Liked: Cleanliness, property conditions & facilities
There is NO housekeeping which demerits the service considerably, it was a disappointment since when you make the reservation they don’t mention this. The restaurant closes for breakfast and lunch almost all week, which is also another disappointment leaving you only to get food at the coffee shop or outside the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Getaway
Stay was amazing Hotel was clean staff was friendly will go back definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

CHARALAMPOS

Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great trip
Excellent. Pool is awesome! They have a bar and a restaurant as well as open late. Indoor pool. Spa was excellent. They have a cafe. Valet only parking. There’s a bar and coffe shop as well as nice restaurants with in walking distance. No one even said a word about a tour for time share. We stayed 2 nights.
Stayed 2 nights in Jul 2024

8/10 Good

Dorota

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024

2/10 Terrible

Jacquelyn

Travelled with partner
Disliked: Amenities
The place was nice enough, in a decent enough part of the city, but it was so poorly run. The staff is borderline incompetent. It’s like someone put a bunch of money into a nice property, but then nickel and dimes everything so the experience doesn’t match up with the environment and pictures. No wait staff at the pool deck, just a walk up bar. We asked for some extra limes with a mixed drink at the bar and were told to just take it as is, the drink is fine. No room service, so we ordered food from the restaurant to take up to the room and we’re going to wait. They forgot to add chicken to one of the salads, then made us wait an additional 20 minutes while they made the chicken, without an offer of a drink or anything while we waited. And the bartender when pouring the wine glasses was literally measuring out to the ounce the amount going into the glass, and at one point saw her pour some back that went over. Just an extreme example of the miserly way the management must run this place. And the food we did order was gross, ended up just going down to the store and got food from there, which was the only real saving grace to the place. And when we checked in were notified if we wanted towels or anything cleaned to leave it outside the door, on the ground, then the staff would come and pick it up and put clean ones back. Put the clean ones back in the room like a normal hotel? Absolutely not, they will put your clean towels and linens ON THE GROUND, outside your door. Absurd!!!
Stayed 1 night in Jul 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Leopoldo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Stayed 4 nights in Jul 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Told them it was my birthday when making reservations. When I arrived my name wasn’t on the marquee like the other birthdays and anniversaries. My room had a patio with lounge chairs but couldn’t enjoy it because the door didn’t work. :( Boooo on my birthday!!
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, property conditions & facilities
Great place to stay...
Stayed 1 night in May 2024

10/10 Excellent

firas

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Floyd

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Pretty good
Great rooms, forced valet parking and too many kids really sucked but property was nice.
Stayed 4 nights in Jun 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024