See all properties

DoubleTree by Hilton San Antonio Downtown

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Meeting facility
Coffee shop
Exterior
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪6 min walk‬
  • San Antonio River
    ‪16 min walk‬
  • River Walk
    ‪17 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Riverwalk Plaza

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (4641)
The price is €308
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Riverwalk Plaza

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness center, a short walk to Market Square
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Change of bedsheets is available on request.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Downtown. During your stay, you're just a quick walk from Market Square. You'll find features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine and pool views while dining at So Frio
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the location and the clean accommodations
  • 6 minutes by foot from Market Square and a 2-minute drive from San Antonio River
  • Cats and dogs welcome for a fee
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and public transport

  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 20 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • So Frio

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (9000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
DoubleTree Hilton San Antonio Downtown
DoubleTree San Antonio Downtown
Doubletree By Hilton San Antonio Downtown Hotel San Antonio
DoubleTree Hilton San Antonio Downtown Hotel
DoubleTree Hilton San Antonio Downtown
Hotel DoubleTree by Hilton San Antonio Downtown San Antonio
San Antonio DoubleTree by Hilton San Antonio Downtown Hotel
Hotel DoubleTree by Hilton San Antonio Downtown
DoubleTree by Hilton San Antonio Downtown San Antonio
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙌
Stayed 1 night in Nov 2024

10/10 Excellent

Lucas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street of where I had to be all week
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good. The area is a little sketchy with homeless a block or 2 away but didn't affect us. Parking should not be 30 a night. Ridiculous. Everything else was good including the bartenders.
Stayed 2 nights in Oct 2024

6/10 Okay

Gerardo

Travelled with family
Clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Fairbanks

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I had a great time! It was clean, neat and very close to all the locations we were visiting!
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Bedsheet and comforters had very bad smell to it.
Stayed 1 night in Oct 2024

8/10 Good

Amanda Marie

Stayed 2 nights in Oct 2024

8/10 Good

Husbaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

Doug

Stayed 1 night in Oct 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2024

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stunk of cigarrettes
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean but surprisingly not hospitable.
The check-in was rushed and offered little hospitality. This was surprising for a Double Tree. After check-out we were charged for the bottled water in the room even though we didn't drink them (is that an automatic charge you have to dispute?). The charge was removed after I called to inquire.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Stayed 2 nights in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for and very convenient for our needs
Stayed 1 night in Oct 2024

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS THOROUGHLY IMPRESSED WITH THE IMPECCABLE CUSTOMER SERVICE at service desk and Starbucks counter! Incidentally, I am not referring to some of the unfriendly housekeeping staff).
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area, near downtown and entertainment areas.
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible, I asked to the ladie at front desk about the parking and she said parling was free, at the time that I did check out they gave me a bill for 62 dollars. I don’t really recommend this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

susan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Daisy

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
1st, We were calling the hotel front desk to notify them that we were arriving a few minutes after check in but no one answered the phone, we kept calling and were transferred between departments with not being able to contact front desk. Luckily, we arrived before check in. When we got to our room, there it has an unpleasant odor in the hallway and the room itself. Did not smell fresh and clean. The bed by the window felt a little moist from the moisture. The overall stay was okay.
Stayed 1 night in Oct 2024

2/10 Terrible

Darah

Stayed 1 night in Sep 2024