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DoubleTree by Hilton San Antonio Downtown

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Front of property – evening/night
Exterior
Meeting facility
Coffee shop

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    6 min walk
  • SoFrio's Eat + Drink
    1 min walk
  • San Antonio Station
    10 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Riverwalk Plaza

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (4478)
The price is €102
for 1 room
includes taxes & fees
19 Jan - 20 Jan
Riverwalk Plaza

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness center, a short walk to Market Square
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Other amenities include a bar/lounge, a coffee shop/cafe, and WiFi in public areas. Change of bedsheets is available on request.
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton San Antonio Downtown. During your stay, you're just a quick walk from Market Square. You'll find features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine and pool views while dining at So Frio
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the location and the clean accommodations
  • 6 minutes by foot from Market Square and a 3-minute drive from River Walk
  • Cats and dogs welcome for a fee
DoubleTree by Hilton San Antonio Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly DoubleTree by Hilton San Antonio Downtown also features a vending machine, a garden, and laundry facilities. For a fee, parking is available.

This 4-star San Antonio hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and public transport

  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 20 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • So Frio

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (9000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
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Doubletree By Hilton San Antonio Downtown Hotel San Antonio
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DoubleTree by Hilton San Antonio Downtown San Antonio
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Doubletree Hilton Antonio

DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 485 out of 1003 reviews" "
Rating 8 - Good. 210 out of 1003 reviews" "
Rating 6 - Okay. 132 out of 1003 reviews" "
Rating 4 - Poor. 94 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Nick was amazing! He was very polite and respectful, we will definitely be back to see him!! the cookies were a super bonus ❤️☺️ Anniversary Weekend
Stayed 2 nights in Sep 2024

4/10 Poor

Charlene

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Parking is an expensive and extra! Rooms are not renovated, but the outside and the inside of the lobby has been renovated, so the rooms are not up-to-date
Stayed 1 night in Sep 2024

4/10 Poor

ORALIA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I made the reservation I didn't know I was going to have to pay $30 for parking, it is property of double tree and we shouldn't have to pay for parking, I was notified at check in, the beds are small and uncomfortable I wouldn't stay there again. At the check in they didn't let us know where to go in through we had to be asking other customers
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do charge you 29.99 for parking, that's the only down fall. I don’t think they should charge for parking when you have already paid to stay there.
Stayed 1 night in Sep 2024

8/10 Good

Doug

Stayed 5 nights in Sep 2024

6/10 Okay

Doug

Stayed 4 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed plus a beautiful and quiet room. Really enjoyed the Crabtree and Evelyn products in the bathroom. The property was maintained beautifully. Can’t wait to stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose the shuttle driver was an amazing and very friendly staff member. Definitely would go back to stay due to his friendliness and very helpful knowledge of the area. I hope he gets acknowledged for his outstanding work ethic!
Stayed 1 night in Sep 2024

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful experience
Stayed 2 nights in Sep 2024

6/10 Okay

Kema

Travelled with family
I was given the wrong room upon check in and was told there was nothing they could do about it. The seat receptionists weren’t very friendly. I was also overcharged. I had to keep going down tot he front desk because my keys kept deactivating and would not work. As I was trying to check out, they were running a system on the computer and said it would take about 4hours! All day has gone by and no one has sent me my digital receipt like asked for so I am still very unsure on where they checked me out.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO VARGAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location…great staff! An amazing hotel manager, I should have asked for her name. What is it. Thank you! Alex Vargas (213) 545-4959 lapd31083@gmail.com
Stayed 1 night in Sep 2024

10/10 Excellent

Sergei, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I find somewhat problematic is a restricted number of didnig options nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

dalena

Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Conroe

Liked: Cleanliness
Great stay
Stayed 4 nights in Aug 2024

8/10 Good

Doug

Stayed 2 nights in Sep 2024

6/10 Okay

Cody

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
An okay stay but nothing special
There is nothing special or unique about the hotel. Just your run of the mill run down hotel. Beds were uncomfortable, pillows had no support nor were your typical fluffy comfortable pillow so woke up with neck and body pains every day. Staff wasn’t helpful we didn’t get any instructions at check in regarding the shuttle or amenities of the hotel. Pool was really small and maintenance was not friendly. Housekeeping worked hard to keep the rooms clean and the hotel kept. Overall it was an okay stay but nothing above expectations. Wifi didn’t work had to use our other room login to get wifi.
Stayed 4 nights in Aug 2024

8/10 Good

Niral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Darryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The AC in my room did not work we had to move all our things to another room and when and when checking in the clerk said I need a card to put on hold for the room and it would be returned when I checked out I was never told it was for parking this is ridiculous to charge for parking people their are lots of other hotels in the area with free parking I will not be returning to Rain tree 40 dollars a night for parking what a joke
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great for family stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed ourselves
Stayed 3 nights in May 2024

10/10 Excellent

Celinda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 2 nights in Aug 2024