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Comfort Suites Alamo - Riverwalk

3.0 star property

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Photo gallery for Comfort Suites Alamo - Riverwalk

Interior
Property grounds
Lobby
Property entrance
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

Map
505 Live Oak Street, San Antonio, TX, 78202
  • Alamo
    ‪11 min walk‬
  • Henry B. González Convention Center
    ‪11 min walk‬
  • River Walk
    ‪13 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Alamo - Riverwalk

Mediterranean hotel with a fitness center and a 24-hour business center
This hotel features a fitness center, a 24-hour business center, and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Alamo - Riverwalk offers 89 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Alamo - Riverwalk. During your stay, you're just a quick walk from Shops at Rivercenter. Enjoy features like free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Alamo and Henry B. González Convention Center
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A free manager's reception is offered on select days. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Alamo - Riverwalk. Limited parking is available for a fee and is offered on a first-come, first-served basis.
The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 797 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit or debit card authorization on bookings. No cash deposits accepted.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Alamo
Comfort Suites Alamo Hotel
Comfort Suites Alamo Hotel Riverwalk
Comfort Suites Alamo Riverwalk Hotel San Antonio
Comfort Suites Riverwalk
Comfort Suites Alamo/Riverwalk Hotel San Antonio
Comfort Suites San Antonio
Comfort Suites Alamo Riverwalk Hotel
Comfort Suites Alamo Riverwalk San Antonio
Comfort Suites Alamo Riverwalk
Comfort Suites Alamo - Riverwalk Hotel
Comfort Suites Alamo - Riverwalk San Antonio
Comfort Suites Alamo - Riverwalk Hotel San Antonio

Comfort Suites Alamo - Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 469 out of 1125 reviews
Rating 8 - Good. 316 out of 1125 reviews
Rating 6 - Okay. 146 out of 1125 reviews
Rating 4 - Poor. 101 out of 1125 reviews
Rating 2 - Terrible. 93 out of 1125 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Sophy

Stayed 3 nights in Dec 2024

6/10 Okay

Jerrad

Liked: Cleanliness, staff & service
Kinda shady area(not the hotels fault) Crazy slow elevator
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The location was super convenient and the staff were very helpful and accommodating. We will definitely stay here again when we visit SA.
Stayed 1 night in Dec 2024

4/10 Poor

Lawrence

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Low price for a reason
Peeling wallpaper, stained carpet. Night club next door with booming bass till 2am every night, Right next to the freeway. Great view of a giant blank billboard out the window. Staff was nice, free breakfast was good, beds were comfortable. Kind of sketchy area a lot homeless and riff raff around
Peeling wall paper
Stains in carpet
more stains in carpet
scratched up headboard
Stayed 4 nights in Dec 2024

2/10 Terrible

Holly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dirty and old. It needs major updates. The carpet was all wet and soggy. The drains in the shower didn't drain properly. You can tell they do quick cleans because the room was dirty like dusty and grimy.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was nice. The rooms were great. The neighboring area is not all that good. My biggest reason for the poor rating was the pet policy. They charge $75 per pet which ended up costing just a few dollars less than the room cost for two adults. Orbitz page said it was $75 which is normally good for up to two pets. Needless to say, the dogs slept in our car that evening.
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Travelled with family
Hotel is not close to Alamo or Riverwalk (could walk approximately 1/2 mile. Area around hotel had homeless people hanging around and sleeping under the overpass which was the parking area for hotel.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Wouldn't recommend & will never stay again.
The elevators were broken and kept getting stuck, no remotes or working phone line, limited towls and just didnt seem up to date.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Near a lot of homeless, sketchy
Stayed 4 nights in Dec 2024

10/10 Excellent

Felisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
All has always been good.
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Travelled with family
Liked: Staff & service
Not enough words for this
To make a long bad experience in a few sentences….we had to switch rooms, there a night club next door so loud music doesn’t stop playing till 2:30am, Big John’s pizza is awful and a rip off. Don’t Buy! Overall the gentleman was very kind and went out of his way to make us as comfortable as possible.
Stayed 2 nights in Dec 2024

10/10 Excellent

monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was close to hotel like the river Walk and dining places
Stayed 2 nights in Nov 2024

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Alquile una suite y me dieron un cuarto regular sin sábanas extra para el sofá Cama
Stayed 2 nights in Nov 2024

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Yara

Travelled with family and small children
Liked: Cleanliness, amenities
The only thing I didn’t like were the pillows very uncomfortable for me I don’t talk for the other people, but everything was ok good personal
Stayed 1 night in Nov 2024

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Anabel

Not enough parking space, is on a side of a party patio you can hear all the music and people burning tire a really big mess
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Travelled with family
Liked: Staff & service, amenities
My family stayed for a Band competition. We have stayed here several times over the years. Its convenient to the almo dome and river walk. They are both in walkkng distance. We like the spacious rooms, comfortable beds, the morning breakfast, fitness, and pool/spa. The staff was friendly and accomadating. What we have come to see is the property needs some improvements. The furniture is breaking down. The couch/ sleep sofa is the same from 10 years ago and is sagging- needs replacing. We had to switch rooms three times. There were carpet stains and broken lights fixture in the other rooms. The third room we stayed in had stains in the ceiling a airconditioner that leaked onto the carpet and soaked the carpet the entire time we were there the bathroom tub/shower filled up when showering and took a long time to drain out. I did share this with the hotel front desk. They did write it all down. The pool and spa turned green when we were there and we were not able to use the pool area- Which we were wanting to do. The elevators did not work when We checked in and we had to carry all our belongings up the stairs to the third floor. They eventually got one elevator working but the second one never worked during our entire stay. Years past we didn't have any issues but this stay leaves us think about choosing a different hotel option. It definitely needs some updating. Overall our stay was ok.
Stayed 4 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Ronald

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfort unsuites!!
Put in room directly next to a night club!! Spotty wifi. Had to change room in middle of the night. My suggestion, no help from staff. New room had no phone. Request for 1 hour late check out was denied. Requested call from GM..NO FOLLOW-UP. Located next to freeway and parking was underneath said freeway..15$ per day to park. Lastly you may want to put an age lomit on waffle making. I watched a 6 year old drop the machine when trying to flip it..batter and machine everywhere..Making a mess for the guests and staff. Elevator not working for 1 day. 3rd floor guest..no compensation or apologies for inconvenience. Stairway unclean and smelly. I could go on...
Stayed 3 nights in Nov 2024

4/10 Poor

Tanya

Travelled with family
Disliked: Staff & service, property conditions & facilities
Would not recommend!
Our room was okay but our daughter’s room had a horrible moldy smell. There was a leak in the air conditioner and the carpet was all wet. Their tv also did not work. Despite repeated requests the staff did NOTHING! I would never recommend this hotel!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a over priced hotel,
The location of this hotel is not safe, the room smelled like mildew, there were roaches in the restroom, the pillows smelled, the pool was green, the hot tub was broke, only one elevator worked. We spent a lot of money for this place and did not enjoy our stay. This place needs to correct it's listening, all is very false. Shameful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reyes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State Marching Band Finals
Great stay. Huge room. The customer service was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Very clean room and bathroom. Comfortable beds. Friendly and helpful staff.
Stayed 2 nights in Nov 2024

8/10 Good

Rachel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was broken though, but night front desk attendant was very friendly and helpful
Stayed 2 nights in Nov 2024