Candlewood Suites San Antonio Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites San Antonio Downtown, an IHG Hotel

Exterior
Studio Suite, 2 Queen Beds | Private kitchen
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Gazebo

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1024 S Laredo St, San Antonio, TX, 78204
  • San Antonio River
    14 min walk
  • Market Square
    16 min walk
  • River Walk
    2 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    12 min drive

Room options

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites San Antonio Downtown, an IHG Hotel

Hotel with free parking, near River Walk
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and dry cleaning.
Candlewood Suites San Antonio Downtown, an IHG Hotel offers 96 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
During your stay at Candlewood Suites San Antonio Downtown, an IHG Hotel, you'll be within walking distance of River Walk. Features include free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from San Antonio River and a 2-minute drive from River Walk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Candlewood Suites San Antonio Downtown, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Candlewood Suites San Antonio Downtown, an IHG Hotel. Free self parking is available.

This San Antonio hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood San Antonio Downtown
Candlewood Suites Hotel San Antonio Downtown
Candlewood Suites San Antonio Downtown
Candlewood Suites San Antonio Downtown Hotel San Antonio
Candlewood Suites San Antonio Downtown Hotel
Candlewood Suites Antonio

Candlewood Suites San Antonio Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 721 reviews" "
Rating 8 - Good. 219 out of 721 reviews" "
Rating 6 - Okay. 57 out of 721 reviews" "
Rating 4 - Poor. 28 out of 721 reviews" "
Rating 2 - Terrible. 27 out of 721 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andre, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I visit San Antonio and I have never had a complaints! The staff is friendly and the rooms are always clean!
Stayed 1 night in Jul 2024

8/10 Good

Teresa

Travelled with family
Liked: Amenities
The Matress was really comfy and the pillows too, the pool was clean, the floor was a little dirty and they don’t make our beds or clean overall we don’t get clean towels either,,
Stayed 2 nights in Aug 2024

8/10 Good

Modinat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rosalind

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and clean property. An amazing with fur babies.
Stayed 7 nights in Jun 2024

10/10 Excellent

Maricela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable vacation
Everything was excellent just one thing they dont clean your room in your whole stay
Stayed 3 nights in May 2024

10/10 Excellent

Marsha Sorayah

Stayed 2 nights in May 2024

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was worried about staying here since there really isn't anything close by. Check-in was fine. The hallway on the 2nd floor smelled funny, but our room was clean with no odor. A/C worked fine. No complaints at all.
Stayed 1 night in Apr 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, poor wifi in 4th floor room
Great bed, full kitchen, large room, 4 blocks from riverwalk then 30 minutes to Alamo and main riverwalk area. Quiet. Great wifi in hall and downstairs. Limited to no wifi in 4th floor room for entire week. If you need wifi, check actual service before room assignment. Every day front desk said no one else complained, but people we talked to had limited service also. In spite of this would stay again.
Stayed 7 nights in Apr 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not terrible but our room stank and they said they would clean it and never did. Couldn’t place the smell and had to keep the window open the entire time. Hot tub out of order and pool dirty and cold. Area around the hotel has very little dining and no bars or entertainment. Homeless encampment across the road from the hotel. Not a safe area to walk after dark.
Stayed 4 nights in Apr 2024

10/10 Excellent

Brigido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Enahi Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Dec 2023

8/10 Good

Edelmira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s at a perfect location. We absolutely love staying here and will definitely be back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Benita

Stayed 1 night in Mar 2024

2/10 Terrible

Sterling

Liked: Staff & service
Disliked: Cleanliness
There was a tiny roach infestation. It was too late to move.
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with family
Ability to accommodate last minute booking
Stayed 2 nights in Feb 2024

10/10 Excellent

Newley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomie
Liked the space in the room and the kitchen
Stayed 3 nights in Feb 2024

4/10 Poor

Nicholas

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Really disappointed with the stay here. To start AC wasn’t working and told no more rooms move(then magically found one after she saw herself ac not working after some hours but told I can move but can’t watch tv and no curtains), then not enough toilet paper, no chair (when asked for a chair for the desk told by front manager she doesn’t know where those are),main coffee machine stopped working next day and not fixed for entire trip, bed unstable as one of the legs of the bed was damaged ( they took some cardboard coasters and put under it. Now, seeing additional charge after leaving to my card for additional night(card was charged at check in for entire stay), waiting to see what happens. Chris the general manager seems helpful but still waiting to see the outcome.
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean, comfortable and well stocked. We stayed 2 nights and were very pleased with the hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!!!
Stayed 3 nights in Feb 2024

6/10 Okay

sheila

Stayed 1 night in Jan 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023