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Best Western Garden Inn

2.5 star property

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Photo gallery for Best Western Garden Inn

Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Property amenity
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11939 I-H 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    ‪3 min drive‬
  • Morgan's Wonderland
    ‪4 min drive‬
  • Rolling Oaks Mall
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham San Antonio Alamo City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (849)
The price is €109
for 1 room
includes taxes & fees
2 Mar - 3 Mar
La Quinta Inn & Suites by Wyndham San Antonio Alamo City

About this property

Best Western Garden Inn

San Antonio hotel in Uptown with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from San Antonio Zoo and Aquarium and 15 minutes from San Antonio River
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lina M

Stayed 1 night in Nov 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so immaculate on the outside that when I first drove up I thought it was closed. I found out the parking was on the other side. So many positive things that make this hotel one I will return to. The staff is friendly and helpful. I felt very safe while there. The rooms are impressive and very clean. The amenities were perfect, and the breakfast delicious.
Stayed 3 nights in Oct 2024

8/10 Good

Thomas, Rowlett

Liked: Cleanliness, staff & service
The price was $95 which was an expected price for a basic motel on a Friday night. There was highway construction around the property which was a nuisance. The property is is a bit dated but generally tidy. The a/c in my room was great and the hot water was hot. The clerk was friendly and responsive. On a “sour” note, the complimentary breakfast included spoiled milk and no meat (no bacon or sausage). That was a disappointment. Overall, this is an aging motel property that’s trying to do its thing. It was acceptable to me but many folks will Pay more to experience more.
Stayed 1 night in Nov 2024

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is always super welcoming & kind! The rooms are always spotless and comfortable, the area seems very safe and well lit as well
Stayed 2 nights in Oct 2024

10/10 Excellent

Betty

Stayed 1 night in Oct 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfy hotel to stay the night! I’d highly recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is inexpensive and it was clean and the staff was great.
Stayed 3 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed to stay for 5 days. The continental breakfast was limited. We had to get our own breakfast to be able to start our day. Room was roomy and the bed was comfortable, The refridgerator was a medium size, good size to keep our snacks and sandwiches. Coffee pot and microwave were sufficient for our needs
Stayed 5 nights in Oct 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service
All in all the stay was satisfactory. The Facility is showing his age and needs an update, but in general everything worked OK. The staff was nice and the breakfast was somewhat spartan, but the price of the room makes it satisfactory.
Stayed 4 nights in Oct 2024

4/10 Poor

Jenna

Travelled with family
Disliked: Cleanliness, amenities
Pictures can be provided upon request. Mattress had weird red stains, walls dirty, bathroom mold on ceiling and wall, curtain on window had tape to keep closed.
Stayed 2 nights in Oct 2024

6/10 Okay

Kimia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
There were roaches in the room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great service! Loves the rooms! Very clean and good to go.
Stayed 1 night in Oct 2024

6/10 Okay

Ricardo

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and I felt safe there. The room had a nice bed and a couch. I wish I would have brought my suit. The pool area looked very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Friendly
Stayed 2 nights in Sep 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jerrieon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Everythi
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
I needed an affordable, clean, and safe last minute place to stay while visiting my daughter. It was conveniently off of the highway, offered a option for breakfast, had a pool for my younger daughter, a place for me to workout, and a way to wash clothes. Although it was not excellent as far as comfort I was definitely satisfied with what it did offer for the price. The room was a little worn and dated but it was clean, had a fridge and microwave in the room, a small coffee maker, shampoo and body wash dispenser in the shower, and an iron with ironing board. The “laundry facilities” left much to be desired but I was grateful there was a way to wash clothes. (It was 1 washer and dryer outside of the building next to the vending machine and ice machine, bolted to the floor) if you needed soap and dryer sheets you needed to buy them at the desk. While I was there they had no laundry soap but the desk clerk tried to assist me in getting some. The pool was cloudy and green, but there was a staff member who I saw cleaning the bugs and leaves daily. There was also a disability chair available. So although not pristine it was clean and available. Breakfast was continental so no hot food but again was grateful they had something. I would stay again if I had to. It was enough to feel safe and clean, the cost was good and it had the necessities. The staff was polite and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Couple
Great for the price...the only draw back was AC was off when we check in...being in Texas that AC needs to be on at all time...by the way Nick the front clerk was great...
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024