Best Western Garden Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Garden Inn

Reception
Suite, 1 King Bed, Non Smoking, Jetted Tub
Property amenity
Outdoor pool, open 9:00 AM to 11:00 PM, pool loungers
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11939 I-H 35 N, San Antonio, TX, 78233
  • Methodist Hospital Northeast
    3 min drive
  • Jack in the Box
    9 min walk
  • San Antonio Station
    16 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Garden Inn

San Antonio hotel in Uptown with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Best Western Garden Inn offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 37-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Garden Inn. During your stay, you'll be within walking distance of Methodist Hospital Northeast. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by car from Frost Bank Center and 15 minutes from San Antonio Zoo and Aquarium
Best Western Garden Inn offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Garden Inn. Free self parking is available.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Garden
Best Western Garden Inn
Best Western Garden Inn San Antonio
Best Western Garden San Antonio
Best Western Garden Inn Hotel
Best Western Garden Inn San Antonio
Best Western Garden Inn Hotel San Antonio

Best Western Garden Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 504 out of 1006 reviews" "
Rating 8 - Good. 266 out of 1006 reviews" "
Rating 6 - Okay. 124 out of 1006 reviews" "
Rating 4 - Poor. 50 out of 1006 reviews" "
Rating 2 - Terrible. 62 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service
I needed an affordable, clean, and safe last minute place to stay while visiting my daughter. It was conveniently off of the highway, offered a option for breakfast, had a pool for my younger daughter, a place for me to workout, and a way to wash clothes. Although it was not excellent as far as comfort I was definitely satisfied with what it did offer for the price. The room was a little worn and dated but it was clean, had a fridge and microwave in the room, a small coffee maker, shampoo and body wash dispenser in the shower, and an iron with ironing board. The “laundry facilities” left much to be desired but I was grateful there was a way to wash clothes. (It was 1 washer and dryer outside of the building next to the vending machine and ice machine, bolted to the floor) if you needed soap and dryer sheets you needed to buy them at the desk. While I was there they had no laundry soap but the desk clerk tried to assist me in getting some. The pool was cloudy and green, but there was a staff member who I saw cleaning the bugs and leaves daily. There was also a disability chair available. So although not pristine it was clean and available. Breakfast was continental so no hot food but again was grateful they had something. I would stay again if I had to. It was enough to feel safe and clean, the cost was good and it had the necessities. The staff was polite and helpful.
Stayed 3 nights in Sep 2024

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Couple
Great for the price...the only draw back was AC was off when we check in...being in Texas that AC needs to be on at all time...by the way Nick the front clerk was great...
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Margarito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often,
Stayed 4 nights in Sep 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our little vacation! Staff was friendly and check in/out was super quick and easy
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Amenities
Wonderful the beds were the best and the service
Stayed 1 night in Sep 2024

8/10 Good

Seriah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I used it for a bed and breakfast but it was nice
Stayed 3 nights in Aug 2024

10/10 Excellent

carlton

Business traveller
Room was clean, front desk was friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Dioseline

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended if your on a tight budget
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
John Castillo was a great representative for the company…
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Leticia, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I qas here for a one night stay, we booked two rooms and i was actually shocked on how clean and comfy it was. The pool area was clean and refreshing as well. Will definitely book here again when im in the area. Also customer service was great.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2024

8/10 Good

Aswin

Stayed 1 night in Jul 2024

10/10 Excellent

Sallyann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly check in. Place was nice. Very small bathroom
Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service
For an older building it was okay. Entry door did not shut tight, large gap of daylight between door and frame. Mattresses were breaking down and soft.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Juliet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just a night, everything was clean
Stayed 1 night in Jul 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly...would like the breakfast to add more variety of food.
Stayed 1 night in Jul 2024

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness
Vending machines don’t work
Stayed 1 night in Jul 2024

10/10 Excellent

Darlene

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Nice we enjoyed it
Stayed 1 night in Jul 2024