Hotel El Dorado

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Dorado

Children’s area
On the beach
Balcony view
Theatre show
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Avenida Colombia No. 1A - 25, San Andrés, San Andres y Providencia, 880001
  • Spratt Bight Beach
    5 min walk
  • Coton Cay
    8 min walk
  • Paintball San Andres
    9 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    18 min walk

Room options

Family Room, Beach View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

Standard Double Room, Beach View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room, Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Double Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Habitación triple Vista al mar

  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room, Garden View

  • Sleeps 3
  • 2 Double Beds and 2 Twin Beds OR 6 Twin Beds

Similar properties

About this property

Hotel El Dorado

Beachfront hotel with calming spa services
Spend the day playing on the beach then return to dine at one of Hotel El Dorado's 2 restaurants.
Hotel El Dorado offers 63 accommodations with safes and irons/ironing boards. Flat-screen televisions come with cable channels. Full-sized refrigerators/freezers and minibars are provided. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel El Dorado, you're just a quick walk from Spratt Bight Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi in some public areas
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Steps from Spratt Bight Beach and 8 minutes by foot from Coton Cay
Hotel El Dorado is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel El Dorado.

Hotel El Dorado has 2 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Dorado

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: 50 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel El Dorado San Andres
Hotel El Dorado
El Dorado San Andres
Hotel El Dorado Hotel
Hotel El Dorado San Andrés
Hotel El Dorado Hotel San Andrés

Hotel El Dorado Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 83 reviews" "
Rating 8 - Good. 28 out of 83 reviews" "
Rating 6 - Okay. 17 out of 83 reviews" "
Rating 4 - Poor. 10 out of 83 reviews" "
Rating 2 - Terrible. 9 out of 83 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Herisyobi

Stayed 1 night in Apr 2023

6/10 Okay

Jaime

Travelled with partner
The property is outdated. No hot water and the food was not good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Suleyma

Stayed 5 nights in Jan 2023

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness, staff & service
The view from the room was beautiful.

2/10 Terrible

Erika

Stayed 3 nights in May 2022

6/10 Okay

James

Liked: Cleanliness, room comfort
Disliked: Staff & service
No wifi in room. Very comfortable.
No wifi in rooms. Lobby only. No free massage. Rooms are very comfortable and housekeeping is amazing.
Stayed 2 nights in Dec 2021

6/10 Okay

Steven William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very outdated but clean. The staff were super friendly and helpful. The food service was ok. If you want to be right on Spratt Bight beach it was right there but the beach is very crowded and the hotel is in a very noisy area especially at night time.
Stayed 4 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except a couple of issues in our rooms. On one the light kept going on an off all night and the window didn't lock... and the other one the light stopped working but they fixed it. Also no wifi inside the rooms. Service 10/10, clean and great location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is near to the beach and the service is excellent.
Stayed 3 nights in Jul 2021

8/10 Good

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location,hotel needs updates,but beds are clean and confy,food is average,kind of expensive for quality but san andres is expensive
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place it’s outdated, for the amount I paid I expected a room with a view but no, they gave us a little room with. 2 beds and out neighbors were very loud, food was disappointed no flavor and reheated food.. however people was nice that’s the only reason I didn’t leave it’s just sad how that hotel has potential but it’s just a bid disappointment
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, close to many things including thr beach
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
We make reservations 4 better room in this hotel and the staff give as the poor and small rooms in this hotel very dissatisfied! They fix the night after 4 the better place but the first night was terrific!
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jan 2019

6/10 Okay

john

Liked: Cleanliness
Had to print airline boarding tickets they were no help
Stayed 4 nights in Dec 2018

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close by the beach and the shopping area. Very friendly service and good food and entertainment.
Stayed 4 nights in Sep 2018

2/10 Terrible

Marlon , Sebastopol, California

Disliked: Staff & service, property conditions & facilities, room comfort
Run down and disappointing
The reception is disorganised and painfully slow. The rooms are stark, outdated and rundown. There was a loud drunken party of bad karaoke all night long.
Stayed 3 nights in Jan 2018

4/10 Poor

Rob, London

Disliked: Property conditions & facilities, room comfort
So average
A very average hotel . Dated , tired and very basic . Give a wide berth if after a quiet stay as more family orientated with entertainment and music til early hours . Staff are very friendly in general but training in customer service has been lacking . Restaurant in particular needs review as I’ve seen commented on in other reviews Like I said at start - very average
Stayed 4 nights in Nov 2017

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible rooms
We switched 3 rooms at our 1st night untill they decided to move us to arena blanca hotel , wich was great. The rooms was dirty , no hot water at the shower , and the sheets was stained and dirty.
Stayed 4 nights in Jun 2017

8/10 Good

Ian N

Liked: Cleanliness
Good but could be Better
This was our second hotel on the island for the last half of our trip. The front desk staff staff (Mostly Gemma) was absolutely on point and extremely friendly with the added plus that she spoke English. The location is perfect as just outside is the main area for the beaches, shops, and boardwalk. We had breakfast and dinner included in our stay and felt the food was acceptable. Our only complaint with the dining is the Service from the dining staff. Smiles were non-existent and it was awkward at times to request beverages etc--definitely something that can be improved!! Our room was very small and due to a booking mistake did not have a balcony or view to the sea. The front desk tried to change rooms for us, but stated there was no availability--a bit odd since online there did appear to be sea view rooms available. Aside from the couple of comments above, it was a good stay and we would likely try again on our next visit to San Andres....only after confirming ahead of time that a SEA VIEW room is ready for us.

8/10 Good

Verified traveller

Liked: Staff & service
the best location in San Andres
The Dorado's worker are very helpful and kindly. Common areas are nice.