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Hotel Casablanca

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casablanca

Superior Room, Sea View
View from property
Breakfast, lunch, dinner served; pool views
Terrace/patio
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Av. Colombia con Av. Costa Rica N° 3-59, San Andrés, San Andres y Providencia, 880060
  • Spratt Bight Beach
    2 min walk
  • Paintball San Andres
    9 min walk
  • Coton Cay
    10 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    15 min walk

Room options

View all photos for Superior Room, Sea View

Superior Room, Sea View

Superior Room, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow

Bungalow

Bungalow

  • 57 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Casablanca

Beach hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Casablanca offers 78 accommodations with minibars and safes. Pillowtop beds feature down comforters. 40-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Andrés hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Casablanca, you're just a quick walk from Spratt Bight Beach. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Tropical, a buffet restaurant with garden views
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes bike rentals
  • Steps from Spratt Bight Beach and 9 minutes by foot from Paintball San Andres
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Casablanca.

This 3.5-star San Andrés hotel is smoke free.

Tropical - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sea Watch Caffe - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Casablanca - This beach restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mahi Mahi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
La Barcarola - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Tropical
  • Sea Watch Caffe
  • Casablanca
  • Mahi Mahi
  • La Barcarola

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: COP 200000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casablanca

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: COP 200000 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casablanca San Andres
Hotel Casablanca San Andres
Hotel Casablanca Hotel
Hotel Casablanca San Andrés
Hotel Casablanca Hotel San Andrés

Hotel Casablanca Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 402 out of 1002 reviews" "
Rating 8 - Good. 361 out of 1002 reviews" "
Rating 6 - Okay. 144 out of 1002 reviews" "
Rating 4 - Poor. 68 out of 1002 reviews" "
Rating 2 - Terrible. 27 out of 1002 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, great staff and wonderful room!
Stayed 5 nights in Sep 2024

8/10 Good

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hot water not consistent. When ordering food, Room service is slow.
Stayed 4 nights in Sep 2024

4/10 Poor

Anne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for an upgraded room that we didn’t get. Paid for an ocean view, king bed with an additional pullout couch and balcony. Didn’t get any of those. They couldn’t/wouldn’t compensate us at all. Was forced to share a bed with a male friend. Super uncomfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay me and my girlfriend loved it especially how quickly they got us in after we ditched another horrible hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in Aug 2024

2/10 Terrible

Leland, Northbrook

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and book somewhere else. hot water was broken. No hot showers. Toilets in 3 different rooms did not flush properly. Maintenance tried to fix the issue and flooded the bathroom with dirty toilet water and left it not cleaned, so disgusting. The listing showed a balcony, but the room with a balcony was an additional charge, so to get the room I booked, I had to pay an additional charge. We call that a crime where I am from. Management refused to compensate me for the lack of services, and charged me extra outside Expedia for my original booking. No clue why this hotel is on Expedia.
Stayed 5 nights in Aug 2024

2/10 Terrible

Jeraldine, Northbrook

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for our stay. No compensation. Room photo was for a different room that required an up charge, so no balcony. Bait and switch. At dinner the server did not put in the order for my boyfriend. My meal arrived and I was finished with dinner before they started cooking his order so instead of a romantic dinner together, my boyfriend ate by himself while I sat and watched.
Stayed 2 nights in Aug 2024

8/10 Good

Philip A

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the food
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and services!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jolman, brentwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the beach
Stayed 5 nights in Aug 2024

6/10 Okay

Phillip

Travelled with family
Liked: Cleanliness, amenities
Decent place to stay but overpriced
Stayed 1 night in Jul 2024

10/10 Excellent

Giovanni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! Wonderful time with our family and a beautiful time supported by an excellent staff!! Thank you to all folks, including front desk staff "Honey"! I would be honored to bring my family here once more!
Stayed 3 nights in Jul 2024

8/10 Good

Robinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool close to early,air conditioning to cold,no iron in room!
Stayed 4 nights in Jul 2024

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities
The rooms were not as advertised on Expedia. Initially, they tried to pass off a double bed as a king bed. While they eventually provided us with a room that had a king bed, it still did not match the Expedia listing, which included a balcony and a sofa bed as per room description photos. The room we received had neither a sofa nor a balcony. Aside from these issues, everything else was acceptable, and the staff were very nice, except for one manager who was a rude and blamed Expedia for the mistake.
Stayed 3 nights in Jul 2024

10/10 Excellent

John Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
People very helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Jhoana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Jun 2024

10/10 Excellent

Daniel, orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Greta highly recommend best hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 3 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the only real criticism I'd say was that the maid service really just made the bed, i don't think they touched the bathroom at all. Other than that, for convienience it was hard to beat.
Stayed 4 nights in Jun 2024

10/10 Excellent

Fayuz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will visit again, highly recommended
Stayed 2 nights in Jun 2024

10/10 Excellent

Hernan R

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and food
Great location food and breakfast was outstanding
Stayed 3 nights in Jun 2024

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in May 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, nice people , everything was clean. Definitely coming back. Wish that the pool closed later…. But other than that everything was amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location if you travel San Andres
Stayed 2 nights in Apr 2024