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GHL Relax Hotel Sunrise

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Relax Hotel Sunrise

Private beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Lobby sitting area
Lobby sitting area
Spa

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • On private beach
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
Avenida Newball No. 4-169, San Andrés, San Andres y Providencia
  • Paintball San Andres
    2 min walk
  • Coton Cay
    8 min walk
  • Banzai Cocktail Bar
    1 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    15 min walk

Room options

View all photos for Standard Double Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Single Room, 1 Queen Bed, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, Sea View

Premium bedding, down duvets, minibar, in-room safe

Standard Triple Room, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property

Samawi

Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (375)
The price is €259
for 1 night
5 Jan - 6 Jan
Samawi

About this property

GHL Relax Hotel Sunrise

Beachfront, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center.
GHL Relax Hotel Sunrise offers 170 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a fitness center.
With your stay at GHL Relax Hotel Sunrise, you're connected to the convention center and just a quick walk from Paintball San Andres. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Drinking and dining options include a restaurant, a swim-up bar, and a poolside bar
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Steps from Paintball San Andres and 8 minutes by foot from Coton Cay
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at GHL Relax Hotel Sunrise like an outdoor pool, a spa tub, and a fitness center.

Free breakfast is available daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a sauna and a terrace.

This 3-star San Andrés hotel is smoke free.

Guests are served free full breakfast daily from 7 AM to 11 AM.
PARADISE - This restaurant serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • PARADISE

Things to do

  • Fitness centre
  • Karaoke
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4747 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Relax Hotel Sunrise

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

GHL Relax Hotel Sunrise San Andres
GHL Hotel Sunrise San Andres
GHL Sunrise
GHL Sunrise San Andres
GHL Relax Sunrise San Andres
GHL Relax Sunrise
GHL Relax Hotel Sunrise Hotel
GHL Relax Hotel Sunrise San Andrés
GHL Relax Hotel Sunrise Hotel San Andrés

GHL Relax Hotel Sunrise Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 162 out of 722 reviews" "
Rating 8 - Good. 273 out of 722 reviews" "
Rating 6 - Okay. 143 out of 722 reviews" "
Rating 4 - Poor. 76 out of 722 reviews" "
Rating 2 - Terrible. 68 out of 722 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

giorgio

Disliked: Cleanliness, property conditions & facilities
THE LOBBY SMELL VERY BAD. LOOK LIKE THE SEWER HAS PROBLEM
Stayed 3 nights in Sep 2024

4/10 Poor

Cruz G

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Second stay
My second time staying there. I was aware it was 3 star ahead of time. I chose this hotel because of its location and amenities. It has a great view, boat dock, and gym. The room quality is the downside.
Stayed 4 nights in Aug 2024

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities
This property is horrendous. Not maintained, old, rusty, smelly, horrible beds, dirty, dripping. Horrendous food. Only good thing, reception service. It is also kind of the standard in the island.
Stayed 4 nights in Aug 2024

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot and pressure water. No wifi on the rooms . Bad customer sevices at the front desk . Very uncomfortable.
Stayed 1 night in May 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
You can’t expect too much because you’re on the island but for the value, it’s a great price. The air conditioner could not get the room cold enough and it was hot. The whole time the view is beautiful and the staff was great. It’s just an old Hotel my tile was broken in the shower and Online it shows bathtub. They don’t have bathtubs if you’re on a budget. It’s a great place to stay.
Stayed 3 nights in May 2024

8/10 Good

Mohander Singh

Good ocean front property 🙏
Stayed 4 nights in Mar 2024

4/10 Poor

Andres

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
La infraestructura del hotel está en pésimas condiciones, lobby deteriorado, habitaciones con mobiliario viejo y maltratado, baño en malas condiciones, ducha que tira agua para el techo, los pasillos sucios y solo sirve el elevador de servicio. La piscina y el bar son lo único agradable, aunque también están viejos u necesitan remodelación. El wifi no llega a mi habitación del segundo piso, la calidad del desayuno bastante baja y el servicio nunca llegó a la mesa ninguno de los 3 días para ofrecer al menos agua. El check in a las 3 es una falta de respeto ya que comienzan a llamar a la gente como un Bingo y puedes estar hasta mas de 2 horas esperando tu habitación, no importa si llegaste antes de las 3:00.
Stayed 3 nights in Feb 2024

4/10 Poor

Jacquelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It took 1.5 hours for room to be ready after 3pm checkin Hotel need updates, lots of mold around hotel and showers especially. Gum was stuck to the lights next to bed
Stayed 2 nights in Nov 2023

2/10 Terrible

Richard, Porirua

Stayed 6 nights in Nov 2023

10/10 Excellent

Gilbert Mendoza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 4 nights in Nov 2023

4/10 Poor

Thomas

Travelled with partner
The place is under construction.
Stayed 4 nights in Oct 2023

10/10 Excellent

giorgio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Edwin

Liked: Staff & service
Disliked: Property conditions & facilities
Property has a lot of potential, hotel is big a nice facility but it needs to be much better maintained
Stayed 2 nights in Oct 2023

10/10 Excellent

nestor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Rommel

Disliked: Staff & service, property conditions & facilities
Poor condition all around
Stayed 1 night in Jul 2023

2/10 Terrible

Laura

Stayed 3 nights in Jul 2023

10/10 Excellent

Rodney

Stayed 1 night in Jul 2023

6/10 Okay

Juan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was under construction and the main elevator did not work. We had to use the service one. The staff was helpful and they were eager to assist you patiently and friendly.
Stayed 5 nights in Jun 2023

2/10 Terrible

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Any positive review for this hotel is a pure lie
Just bad in almost every way -Construction signs and workers everywhere -Leaky roof (they put buckets on the floor in the library. How nice!) -No Wi-Fi in rooms -Mediocre or bad food depending on restaurant -Almost no staff speak English -Guest elevator broken. Guests have to use staff elevator. -No working air conditioner in one of the rooms we booked. Employees also refused to change room until the next day, and not until 3pm (how is this ok?) -No water pressure and very little hot water in the other room. -Everything is old and run down. I would not be surprised if this hotel pays for the good reviews it gets. It is a ripoff. Go somewhere else.
Stayed 3 nights in Jun 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had to wait too long for preparing the food. Staff took too long.
Stayed 4 nights in Jun 2023

6/10 Okay

Chananikhom

Travelled with partner
Disliked: Property conditions & facilities
Property location is good and restaurant staffs are excellent. Hotel is old and AC has to be on all time, otherwise, I smells and humidity make the room uncomfortable. Bed sheets were not changed entire 7 days. Also, do not touch the snack bar because 2 bottle water, 1juice and candy bar will cost you $30 dollars
Stayed 7 nights in Apr 2023

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s one of the best hotels in San andres
Stayed 4 nights in Mar 2023