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Ataraxy Hotel Boutique

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ataraxy Hotel Boutique

Superior Double Room
View from property
Interior detail
Property entrance
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Ave. 20 de Julio Interior 1 No. 4-63, San Andrés, San Andres y Providencia, 880001
  • Spratt Bight Beach
    6 min walk
  • Paintball San Andres
    6 min walk
  • Pollo Kikiriki
    2 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    11 min walk

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Terrace/patio

Superior Double Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Reception

Prixma Hotel

Free WiFi
Air conditioning
Laundry
Housekeeping
4.6 out of 5, Wonderful, (14)
The price is €79
for 1 night
9 Jan - 10 Jan
Prixma Hotel

About this property

Ataraxy Hotel Boutique

Hotel in San Andrés with a restaurant
A restaurant, concierge services, and a TV in a common area are available at this hotel. WiFi in public areas is free. Change of towels is available on request.
Ataraxy Hotel Boutique offers 10 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Ataraxy Hotel Boutique, you're just a quick walk from Spratt Bight Beach. You'll find features like free WiFi in public areas, plus a restaurant and airport drop-off service (surcharge).
  • Free WiFi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Within a 10-minute walk of Spratt Bight Beach and Paintball San Andres
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. Ataraxy Hotel Boutique also features concierge services, a television in a common area, and a water dispenser.

Smoking is allowed in designated areas at this 3.5-star San Andrés hotel.

Ataraxy Hotel Boutique has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Drop-off airport shuttle (surcharge) from 8:00 AM to 7:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Ataraxy Hotel Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ataraxy Boutique San Andres
Ataraxy Boutique
Ataraxy Hotel Boutique Hotel
Ataraxy Hotel Boutique San Andrés
Ataraxy Hotel Boutique Hotel San Andrés

Ataraxy Hotel Boutique Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 63 reviews" "
Rating 8 - Good. 15 out of 63 reviews" "
Rating 6 - Okay. 11 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 6 out of 63 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great service and great room
Stayed 1 night in Jun 2024

10/10 Excellent

Edwin, North Plainfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it wass good!
Stayed 1 night in May 2024

4/10 Poor

Maritza, Austin

We were very disappointed with Ataraxy, we could not make it to our trip, my wife was hospitalize suddenly we notify Expidia and the hotel and Expidia was very nice to try to get a credit for us but Ataraxy will not accepted. we had other hotels booked and with the same situation they were understanding and gave us credit. We still are planning our trip but will not stay at Ataraxy. We felt no compassion or sympathy together unseen circumstances. We appreciate Expidia who did a great job with cancel all our bookings. Thanks
Stayed 2 nights in Feb 2024

10/10 Excellent

Camilo, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff always willing to help. Small room but clean, beds a little old, wifi does not work in rooms.
Stayed 3 nights in Apr 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The entire staff were very nice and friendly.

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Staff ver nice. Room adequate. We had a problem with water leaking into the bathroom from somewhere, so we had water on the floor all the time. The air conditioner couldn’t dry up the humidity in the room. The staff kept coming in to shut the ac off, when we left the room. No hot water for showers. Reason given was, because of Covid. Very good location, middle of downtown. Lots of restaurants and a very short distance to the beach. No buffet breakfast, as advertised! Not bad for the money we paid.
Stayed 8 nights in Nov 2022

10/10 Excellent

Claudia

Travelled with partner
Muy bonito el hotel y bien ubicado. Además salvo el chico de recepción de la mañana que no ayuda en nada todos la gente es muy amable
Stayed 1 night in Jul 2022

10/10 Excellent

Darian

Stayed 2 nights in Jul 2022

6/10 Okay

Joel

Liked: Staff & service
In short: I do not recommend it. Why? Well, in essence I have the following comments regarding the hotel: 1. The service is actually very good. Quite above average, and that needs to be emphasized. In relation to the attention of the hotel staff and their hospitality I have no complaints. 2. The cleanliness of the bathrooms and common areas is not the best. Moisture stains, smell of paint in the rooms, washbasin, etc.. The restaurant also does not have the best possible cleanliness, the chairs are dirty, the tables are dirty and the floor with clear signs of not having been properly cleaned, dirty windows all the time and everywhere .... 3. The air conditioner leaks water inside the room, which makes the humidity issue even more serious. In short, the hotel has the potential to be good if they improve the cleanliness and maintenance in general, but as it is now, it is not the best option for the price they ask. I would like to highlight, however, the excellent attention we received from the staff.
Stayed 3 nights in Jun 2022

10/10 Excellent

Nataly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Dancris

Stayed 1 night in Feb 2022

8/10 Good

Freddy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Todo muy bueno. El desayuno es completo.
Stayed 3 nights in Feb 2022

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet ar night. Comfortable beds and great service.
Stayed 3 nights in Nov 2021

6/10 Okay

Ivan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age. Shower infinity nozel had 20 holes, 5 worked. Dirt or grime in the divider. No elevator, no porter so i walked up 3 flights with no help. Breakfast @8am but 2 tables not set until 830 with 8 people waiting.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normal
Stayed 3 nights in Aug 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In your own space on the island
I really like this hotel, small but very comfortable. The breakfast is exactly what you need to start your day.
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff service need training at least basic to provide customer service to the guest. The last day I make recommendations due the way we was received. Lack communication along staff because I paid for vip room included breakfast and We ever received one so we decided buy outside.be aware before booking.
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo lugar. En la habitacion numero 7 q nos correspondia no servia la chapa de la puerta del baño.. el aire no enfria.. no sirve el cable para ver television... tampoco nos reasignaron otra habitacion. No dieron ninguna solucion. Ni siquiera la minima muestra de querer atender los inconvenientes a pesar de que se le dieron a conocer a la recepcionista a medio dia ..llegamos 10 pm y no habia nada solucionado a las 11 y 30 de la noche me toco salir de ese lugar con mi hermana y mi padre con maletas a caminar y buscar otro hotel donde quedarnos ...importante tener en cuenta que estaban en dias de toque de queda por este motivo todo estaba cerrado desde las 8 pm y ellos nos informaron apenas llegamos es decir que si sabian...pesimas pesimas condiciones. No recomendado tengan cuidado ademas las fotos que estsn el el app nada de eso es verdad. Disculpen pero no quisiera que las demas personas pierdan su dinero y arruinen su viaje por q eso es perdida de tiempo y dinero
Stayed 3 nights in May 2021

6/10 Okay

Vlad

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor price-quality ratio
Pictures of the courtyard are a bit deceiving. There were chicken walking carelessly all over the place, and I was lucky enough to step in poop at some point. Room was quite nice and clean, with a comfortable bed and working aircon. There was only cold water running in the shower - but I guess that's the case for the whole island and we expected that so it didn't bother us too much. Also, there were signs of mould on the walls in the bathroom and the sink tap wasn't working properly. Moreover, during the night it got very noisy - cleaning ladies were chatting and laughing very loud early in the morning and it seemed as if neighbours were throwing stuff onto our room's roof. Breakfast consisted of only three same fruit types, juice, two bread slices with butter and jam and scrambled eggs (probably 2) - every day. Wifi was barely working - in our last day we needed to print our plane tickets and kindly asked the guy at the reception to do this for us - we ended up turning on a hotspot for him so he could download them as he wasn't able to do it on wifi. On checkout they tried to charge us two extra room-service drinks that we did not consume. I would like to mention that we are not at all picky when it comes to accommodations. However, the overall feeling we left with was bad and I would say the service and customer care standards should be much higher for the price paid (70e/night)
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great hotel overall. Near the beach and restaurants. Only complain is that they did not have beach towels.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Jose Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Pousada agradável com ótimo custo benefício!
Fomos muitíssimos bem recebidos pelo responsavel da Recepção, o Sr. Frank, que nos deu todas as informações e dicas sobre San Andrés. Nos sentimos acolhidos. A pousada é simples, porém bonita e limpa (muito importante informar que todos os dias existe serviço de limpeza pela manhã). As demais pessoas da equipe também são simpáticas. Quarto possui Smart TV com excelente acesso a internet. A única observação que deixo para os donos do empreendimento é que coloquem apoios no quarto e no banheiro, onde possamos pendurar nossas toalhas, roupas úmidas e principalmente produtos de higiene. Nosso quarto não tinha armário e cabides, e isto fez muita falta. No mais, vale a hospedagem. Excelente localização!
Stayed 4 nights in May 2024