Hotel Américas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Américas

Beach nearby
Front of property
Terrace/patio
Reception
Beach nearby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Veinte de Julio, esquina AV. Las Américas, San Andrés, 880001
  • Spratt Bight Beach
    4 min walk
  • Paintball San Andres
    7 min walk
  • Coton Cay
    14 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    11 min walk

Room options

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room (Sextuple)

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Room (Habitación Septuple)

  • Sleeps 7
  • 7 Twin Beds

Room (Habitación Quintuple)

  • Sleeps 5
  • 5 Twin Beds

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About this property

Hotel Américas

Hotel in San Andrés with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a children's pool, and dry cleaning.
Hotel Américas offers 91 air-conditioned accommodations with safes and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An outdoor pool and a children's pool are on site.
During your stay at Hotel Américas, you're just a quick walk from Spratt Bight Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Spratt Bight Beach and 7 minutes by foot from Paintball San Andres
Hotel Américas offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Américas.

This 3-star San Andrés hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: USD 15000 for adults and USD 15000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Fridge

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Américas

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15000 for adults and USD 15000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Las Americas San Andres
Las Americas San Andres
Hotel Américas Hotel
Apartahotel Las Américas
Hotel Américas San Andrés
Hotel Américas Hotel San Andrés

Hotel Américas Reviews

Reviews

6.0
Rating 10 - Excellent. 16 out of 86 reviews" "
Rating 8 - Good. 15 out of 86 reviews" "
Rating 6 - Okay. 22 out of 86 reviews" "
Rating 4 - Poor. 17 out of 86 reviews" "
Rating 2 - Terrible. 16 out of 86 reviews" "

6.2/10

Cleanliness

6.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Alexandre, Cumming

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They put us on a room full of mode around the walls, bad smell, bad lighting and there was leaking water from the bathroom sealing. I would like a refund.
Stayed 4 nights in Jun 2024

4/10 Poor

Andrea lorena

Disliked: Property conditions & facilities
Unhealthable
The service is good and the social areas are also good, very close to everything. There were cockroaches under the mattress :( this was the worst... The breakfasts were very average, the room was poorly ventilated.
Stayed 7 nights in Apr 2024

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice hotel, very good staff the room I stayed in did not have Wi-Fi. However, Wi-Fi was available in the common areas. Really enjoyed my stay.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi peor experiencia en un hotel terrible por el precio no lo recomiendo para nada
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Guido, Brentwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 3 nights in Nov 2023

10/10 Excellent

marvin, Blairsville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Super location
Stayed 7 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicacion, central, cerca al aeropuerto, a la playa, a varios sitios turisticos, a los almacenes y supermercados, excelente servicio del personal, buenas comodidades, desayuno, cuarto y piscina. Very good location, central, close to the airport, the beach, several tourist sites, stores and supermarkets, excellent staff service, good amenities, breakfast, room and pool.
Stayed 5 nights in May 2021

4/10 Poor

HECTOR J

Travelled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Feb 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Towels were old. Some staff could smile more. Very stricted on letting other people into the hotel. The rooms are spacious, good bed, good safe, good pool area and great air con.
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s well located near one of the main beaches. Overall, the staff is extraordinary except one or two employees. If not for some ladies at the reception, particularly Margarita and Maria Carmela, our stay would have been disastrous. The food is quite bad.
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Poor customer service, employees did not know how to use a computer, very little they try to do in order to find my reservation, terrible room, pictures provided did not match reality.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The policy at the hoteñ was , so bad !i they dont let no one to visit you , not even , in my case to help me , with my diabet glicemia , test
Stayed 8 nights in Feb 2019

6/10 Okay

Erika, Colombia

Disliked: Cleanliness, staff & service, room comfort
the general conditons at the hotel were good, but the air conditioner wasn't working properly so it had a noise during the whole night. It was impossible to sleep. The cleaning service was not so good, because the sheets weren't change during the whole week.
Stayed 3 nights in Aug 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The staff are idiots and the rooms are way overpriced! Don't stay here!

2/10 Terrible

Jaime, G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More cockroachs than expected and bedbugs
Run do not walk away from this option. There were bedbugs and more cockroachs than normal for a tropical destination.

4/10 Poor

claudio, chile

Disliked: Cleanliness, property conditions & facilities, room comfort
The pictures of the rooms that appear on the web p
The rooms are too bad. In order to use the rooms I require a change of it plus I need to buy the bed sheet in order to have a clean bed....

4/10 Poor

Hernan, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The picture does not reflect the reality.
I will never come back to this hotel and never recommended to someone.

6/10 Okay

Fernandita

Stayed 3 nights in Jul 2024

2/10 Terrible

ANTONIO MICHELE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Es un hotel que muy seguramente en los anos 80's era de los mejores de la Isla, pero hoy en dia eso ya no lo es. No se dejen enganar de su ingreso que aun cuando se ve "bonito" la realidad es bien diferente. Habitacion con un terrible olor de humedad, un bano que daba de verdad pena usar de lo incomodo y viejo que era, lo unico bueno? es que si era amplia comoo se veia en la foto. Piscina? un poco cochina, banos comunes? mejor ni pensar a ir. Retaurante? si se le puede llamar asi daba de verdad pena, variedad cero! de la serie o comes esto o comes esto no hay mas! eso sin contar la calidad de los alimentos y que agregan agua en un balde para mezclarlo con el yogurt. Tranquilidad? ninguna! habia un grupo de personas maleducadas que seguramente de comportamiento en un hotel no conocen nada que tenian un stereo que sonaba fuertisimo en la piscina y lo lindo es que nadie del hotel les decia nada, todos borrachos se aduenaron de toda la piscina que no podia ser ne menos usada por los ninos y en la noche se iban a la recepcion a cantar y hablar todo fuerte que se escuchava desde todos los angulos del hotel, aunque si el ruido no era causado del hotel si me sorprendio que nadie del hotel les dijeran absolutamente nada!!!!. Lo unico bueno es la hubicacion, a solo 10 minutos a pie del aeropuerto y a 5 min. de la playa. De resto un hotel de olvidar!!!!! habia leido las recenzionies para nada buenas y pensaba que era exageracion pero son verdad. HOTEL DE EVITAR!
Stayed 3 nights in Jul 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The actual hotel bore no resemblance to the images we had paid for, and it was below the three stars they claim to be. Before check-in, the hotel staff insisted on additional fees per person for accident and theft insurance—an unusual request. When we declined, they had us sign a note acknowledging our refusal. Instead of the room we had paid for, we were assigned one across the street from the hotel. Once we saw the room they had given us, it became clear why they pushed for insurance; we felt unsafe there. This room was in poor condition, no lift, with dirty surroundings, no towels, and beds that had rusted frames. The bathroom was infested with black mold and leftover tiny soaps. Furthermore, the entrance door didn’t close properly. Attempting to cancel our reservation at the reception, they referred that we had to deal with the agency. we decided to stay one night as eventually, they moved us to another room, which unfortunately was also unclean and had a broken air conditioner. Located next to a very noisy street, where we couldn’t get any rest. Despite having paid for meals, the dining experience was dreadful. As vegetarians, our only option was plain white rice. The swimming pool was unusable—part of it was under construction, and various groups played loud music without restraint. To add to our concerns, hotel staff warned us that our child could get injured in the pool. After a sleepless night, we decided to switch to a different hotel the next morning.
Stayed 4 nights in Jul 2024

2/10 Terrible

Angie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las toallas sucias y se ven viejas, las cobijas sucias, las habitaciones se ven sin mantenimiento en pintura, piso, las instalaciones del hotel se ven muy descuidadas, pisos sucios, los desayunos siempre lo mismo, nada de variedad, el personal del restaurante nada amable, la atención es pésima, si hacen reserva por EXPEDIA después llegas al hotel y te cobran otro valor porque dicen que ellos manejan otros precios, me pasó a mi, la razón que me quedé era porque llegue en horas de la noche y ya no encontraba otro hotel, estaba con niños que estaban cansados, pero no recomiendo este hotel, pésimo servicio, pésima atención y pésima la comida.
Stayed 5 nights in Jul 2024