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Neige et Roc, The Originals Relais

4.0 star property

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Photo gallery for Neige et Roc, The Originals Relais

Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Suite
Junior Suite | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast available
  • Housekeeping
  • Room service
  • Pool

Explore the area

Map
255 route de Taninges, Samoëns, 74340
  • Jaysinia Alpine Botanical Gardens
    ‪9 min walk‬
  • Samoens Ski Resort
    ‪9 min walk‬
  • Base de Loisir des Lacs Aux Dames
    ‪12 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪68 min drive‬

Room options

View all photos for Double Room, Bathtub

Double Room, Bathtub

Double Room, Bathtub

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area

Communicating Rooms Studio

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure

Superior room, southerly exposure

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

  • 21 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building

Double Room, Annex Building

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room, Bathtub

Triple Room, Bathtub

Triple Room, Bathtub

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

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The price is €190
for 1 room
includes taxes & fees
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About this property

Neige et Roc, The Originals Relais

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. 2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at Neige et Roc, The Originals Relais, you're just a quick walk from Jaysinia Alpine Botanical Gardens. You'll find features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Indulge with reflexology or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 9 minutes by foot from Jaysinia Alpine Botanical Gardens and a 2-minute drive from Grand Massif Express Gondola
  • Free ski shuttle service
  • Cats and dogs welcome for a fee
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Neige et Roc, The Originals Relais helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a health club, and an outdoor tennis court. Free self parking is available.

This 4-star Samoëns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 18 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Sledging
  • Steam room
  • Table tennis

Family friendly

  • Arcade/games room
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage

Business services

  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - sports
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 7:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 58 out of 93 reviews
Rating 8 - Good. 29 out of 93 reviews
Rating 6 - Okay. 4 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 2 out of 93 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best family run hotel
Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

8/10 Good

MICHAEL

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Alpine Hotel, great hosts
Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming - top service!
Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

8/10 Good

Rupa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Great location. Plenty parking. Lovely owners. Would book again. Only downside, breakfast very overpriced.
Stayed 8 nights in Feb 2020

10/10 Excellent

Adam, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great property! Close to everything and the staff bent over backwards to make sure the guests were taken care of.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. Location, jacuzzi and sauna, food, service.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic new spar plus swimming pool. Very helpful staff and excellent food
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and decent size room and big bathroom. Great location. I thought that food was great but overpriced. How can you charge €10 for a ham sandwich?
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The accomdation and staff and the meals we had were lovely, we cant fault anything other than the cost of breakfast was a bit high but thats a minor thing, but we were charged local taxes when paying but the e mail from yourselves said included taxes, other than that it was fantastic and we will be back next year to try the self catering when we go skiing, regards Kevin and Wendy Whitlocke
Stayed 7 nights in Mar 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in a great location. Fab food and great bar, would recommend for a great alpine skiing experience
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well furnished and clean, friendly staff and excellent breakfast. The last night was windy and the window shutters kept us awake banging in the wind.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising amount of space in studio for 2. Well equipped kitchenette, lovely bath, comfortable bed! Huge balcony with a little late afternoon sun in February!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night. Not a fan in Fondue etc so ate in town. It was a stopover hotel. Staff friendly and helpful. It was fine.
Stayed 1 night in Feb 2019

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019