Hotel Royal Palace

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Royal Palace

View from property
Reception
Outdoor banquet area
Lobby
Comfort Twin Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
33, Amir Temur, Samarkand, 140100
  • St. John Roman Catholic Church
    13 min walk
  • St. Aleksyi Orthodox Church
    13 min walk
  • Gur-Emir Mausoleum
    13 min walk
  • Samarkand (SKD-Samarkand Intl.)
    6 min drive

Room options

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Twin Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, 1 Single Bed

  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed

Standard Single Room, 1 Bedroom

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Royal Palace

Hotel in Samarkand with free breakfast and a 24-hour front desk
A restaurant, 24-hour room service, and a meeting room are available at this hotel. Free breakfast and free WiFi in public areas are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Royal Palace offers 17 accommodations with minibars and coffee/tea makers. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Samarkand hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Royal Palace, you'll be within walking distance of St. John Roman Catholic Church. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals and a playground
  • Within a 15-minute walk of St. John Roman Catholic Church and St. Aleksyi Orthodox Church
  • Airport shuttle service available for a fee
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Royal Palace.

Smoking is allowed in designated areas at this 3.5-star Samarkand hotel.

Guests are served free breakfast daily from 7 AM to 10 AM.
Onsite venue - This buffet restaurant specializes in local cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 24-hour room service

Things to do

  • Bike rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.93 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Hotel Royal Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
  • Up to 3 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Royal Palace Samarkand
Royal Palace Samarkand
Hotel Royal Palace Hotel
Hotel Royal Palace Samarkand
Hotel Royal Palace Hotel Samarkand

Hotel Royal Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 79 reviews" "
Rating 8 - Good. 26 out of 79 reviews" "
Rating 6 - Okay. 20 out of 79 reviews" "
Rating 4 - Poor. 5 out of 79 reviews" "
Rating 2 - Terrible. 11 out of 79 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Feb 2024

4/10 Poor

Greg

Disliked: Amenities, property conditions & facilities
The room is just okay but very dated. In three days there wasn’t anyone on the front desk to get information. I didn’t sign in or out of the hotel. I felt bad for the one woman who seemed in charge of breakfast, cleaning and making up of the rooms as it was just her and no support .
Stayed 4 nights in Oct 2023

6/10 Okay

Nadeem

Liked: Staff & service
Disliked: Room comfort
Nice staff shame about the hotel.
Booked it based on the fact it shows up as a short distance from the main sites in the city. Once we were there it was not. Anyways the www connection was atrocious from day one then the staff did all they could do to help. Very helpful staff though. Oh the beds were really hard. In hindsight you should book further out as taxis are so cheap. You can get better hotels. It’s a shame as the staff were amazing!
Stayed 3 nights in Jun 2023

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place to stay in Samarqand. The staff are friendly and very kind. Every morning there is delicious break serves! There are also several shops where you can buy snacks and drinks/ there are some really nice restaurant near by as well. I highly recommend to all!
Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not stay in this hotel, strong humidity smell, air conditioning not cooling, reception was not attended.
Stayed 2 nights in Jun 2021

8/10 Good

Ibrahim

Travelled with group
Liked: Room comfort
Good to be there..
3 starts Hotel and it was closed and we searched for the staff to open the main door. However, staff were very nice people ( family business). Location was good.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with group
The hotel was a bit too run down and in need of some repair. The hallways were pitch-dark in the evening. The front doors were closed and locked when we returned from dinner. We had to get the nearby shop owner to send someone to let us in. We requested “breakfast to go” and documents ready, as we had an early train. We were given a bag of crackers and cookies for breakfast and had to depart without documents.
Stayed 2 nights in May 2021

8/10 Good

Ghafar khan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was OK but the clerk at front desk tried to extort 26 USD for a stupid reason(Samarkand special tax). I showed him my payment recipe from Hotel.com.
Stayed 1 night in Jan 2020

6/10 Okay

CTY, Singapore

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff are friendly and helpful. The location is pretty good with a park nearby and many supermarkets. It's also possible to walk a distance to all the important sights in Samarkand from this hotel. That being said, the room's facilities are pretty faulty. The air conditioning did not work well. The hot water is non existent and I had to endure freezing cold water during my showers in the evening. The multi-USB charging port is an amazing idea.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!!! Clean, greatest location and staff are very nice I will recommend to anyone who visits Samarkand!! You will enjoy in this location. Thanks, Diana
Stayed 2 nights in May 2019

6/10 Okay

gulnaz

Liked: Cleanliness
Bed is too hard, breakfast not good
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
basic hotel
basic hotel, keep your key-card at the lobi. Also , be note that prices in hotels.com not include the city tax good WIF, every day cleaning
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good place for the price.
It is a good hotel for the price. The staff are very friendly and ready to help.
Stayed 1 night in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising Uzbekistan
Check in was easy, staff were friendly, the room was spacious, the property is within walking distance of all the local sights, and the staff were helpful getting a taxi at 3:00 a.m. Downside: showerhead needs fixing, the toilet needed adjustment, and there was a bad odor. Still, I recommend it.
Stayed 3 nights in Oct 2018

8/10 Good

Koko, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff,clean and comfortable room.and breakfast was also good.
Stayed 2 nights in Sep 2018

6/10 Okay

Ravzanad, Vancouver

Liked: Property conditions & facilities, room comfort
Good place to stay, centrally located, friendly staff, close to city attractions.
Stayed 2 nights in Aug 2018

8/10 Good

U., Toronto, Canada

Liked: Cleanliness, staff & service
The hotel is a minute from Shir-Ali Navoi Park. A pleasant and beautiful park to walk and enjoy the beauty of the weather in Samarkand. The breakfast is good and fresh food and fruits. Staff are friendly and helpful and they help anything we needed. However, Hotel looks old even though it is claimed to be a few years old! They can pay more attention to the cleanness and provide proper double/queen/king bed room. They put two twin beds together for a couple which is very inconvenient! Also, hey can make some effort to improve their blankets.
Stayed 1 night in Aug 2018

4/10 Poor

C, London, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent staff but terrible facilities
The location of the hotel was very convenient - just a short walk from the Registan and close to lots of amenities. The staff were excellent and spoke Uzbek, Russian and English very well. They were very helpful with arranging transportation too. However, the rooms themselves were really not the standard I would expect for the price. My room had one 'window' for ventilation but the window opened onto another wall so there was no natural light in the room at all! The worst part however was the beds. I am a pretty light person yet every time I moved (even slightly) in the night, the whole bed would rock and shake. It was so squeaky that it woke me up on more than one occasion and the mattress was rock hard, making it virtually impossible to sleep for more than an hour or two at a time. Despite the location and the staff being excellent, I would probably not return due to the lack of sleep and light.
Stayed 2 nights in Jun 2018

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
AN OK PLACE
NEEDS SOME SPRUCING UP. NO LIFT. ACCOMMODATING STAFF. PITIFUL ROOM LIGHTING
Stayed 2 nights in Sep 2017

8/10 Good

John, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older hotel
The hotel was comfortable and pleasant. It was a long walk to the major attractions in the city but taxis are plentiful and cheap. Just a couple of doors away is a great supermarket that had tasty prepared food and everything else we needed.

8/10 Good

Hamailok

Liked: Cleanliness, room comfort

6/10 Okay

Motohiro

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
朝食開始時間の7時、調理された料理3種(卵焼き、野菜炒め、ソーセージ)はバイキングコーナーに並んでいない。並んでいるのは、チーズやハム、パンなど調理不要の食材だけ。調理された料理3種が全て並べられたのは7時20分頃。 初日の朝、スタッフが寝坊したのかと思ったが、2日目の朝も同様だった。
Stayed 2 nights in Apr 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service
Very kind and helpful staff
環境良い。隣は公園あり、夜まで散歩行っても安全だったので、フロントのスタッフは優しくて、列車のチケット取ってくれた。朝ごはんはまあまあ。毎日あまり変わらない。設備も古い、熱いシャワーお湯をちゃんと出てくるし。泊まるのが快適でした。overall I got very nice stay .very safety walk at night time in park .
Stayed 4 nights in May 2023