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Swiss-Belhotel Borneo Samarinda

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Borneo Samarinda

Outdoor pool, pool loungers
Reception
Property entrance
View from room
Lobby lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
Jalan Mulawarman No 6, Samarinda, East Kalimantan, 75112
  • Samarinda Central Plaza Shopping Mall
    4 min walk
  • Mesjid Raya Darussalam
    11 min walk
  • Samarinda Port
    12 min walk
  • Samarinda (AAP-AP Tumenggung Pranoto)
    50 min drive

Room options

View all photos for Superior Queen

View from room

Superior Queen

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite

Suite | View from room

Suite

  • 48 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

View from room

Superior Twin Room

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | View from room

Executive Double Room

  • 24 sq m
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Queen

View from room

Deluxe Queen

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Ibis Samarinda

Pool
Kids pool
Parking included
Free WiFi
2.8 out of 5, (4)
Ibis Samarinda

About this property

Swiss-Belhotel Borneo Samarinda

Hotel connected to a shopping center in Samarinda with free parking
This hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Swiss-Belhotel Borneo Samarinda offers 183 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Samarinda hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
With your stay at Swiss-Belhotel Borneo Samarinda, you're connected to a shopping center and just a quick walk from Samarinda Central Plaza Shopping Mall. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Samarinda Central Plaza Shopping Mall and 11 minutes by foot from Mesjid Raya Darussalam
  • Airport shuttle service available for a fee
Swiss-Belhotel Borneo Samarinda offers its guests a children's pool, an outdoor pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A sauna, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Swiss-Belhotel Borneo Samarinda. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Samarinda hotel.

Mahakam Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mahakam Restaurant

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 500000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swiss-Belhotel Borneo Samarinda

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: IDR 500000 (subject to availability)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway bed fee: IDR 350000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Samarinda Borneo
Swiss-Belhotel Borneo
Swiss-Belhotel Borneo Hotel
Swiss-Belhotel Borneo Hotel Samarinda
Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda Hotel Samarinda
Swiss-Belhotel Borneo Samarinda Hotel
Swiss-Belhotel Borneo Samarinda Kalimantan

Swiss-Belhotel Borneo Samarinda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 16 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort to stay
Neat and clean room
Stayed 3 nights in Nov 2020

8/10 Good

Mutiara

Stayed 3 nights in Mar 2020

6/10 Okay

Sanjay

Liked: Property conditions & facilities, room comfort
Not Value for Money
The front Desk Staff was not upto the mark, very very slow, incommunicable. Rooms have small issue of curtains not closing completely on the sides due to structural defect. The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Stayed 1 night in May 2019

8/10 Good

Sulung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Stayed 2 nights in Apr 2019

2/10 Terrible

Liu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

FDW, SGP

Short walk to connecting mall
Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
Stayed 3 nights in Nov 2017

6/10 Okay

Arief

Disliked: Staff & service, room comfort
Hotel staff are not friendly
not good value hotel

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Comfortable stay but bathroom not clean
We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.

8/10 Good

Trimanto, Jakarta

Liked: Staff & service, property conditions & facilities, room comfort
Err
Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.

6/10 Okay

Verified traveller

Not a bad hotel to stay in for business trip.
The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
many things out of order
We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.

8/10 Good

Jentong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Business traveler, Jakarta

Liked: Cleanliness, staff & service, room comfort
Reasonable rate for business stay
Good wi-fi. bar is good. Food is average. Wine is too expensive.Good for foreigner to stay. Other in the area tailored more to local.

6/10 Okay

Verified traveller

Average Hotel
Normal good standard hotel. The restaurant was not impressing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yenny, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
swiss bell hotel in samarinda
this hotel located in front of the ocean. ask for a sea view. no hair dryer iniside the rooom. maybe we have to asked for ii. overall is nice to stay in this hotel.

10/10 Excellent

Rusdi hamdi

Stayed 1 night in Sep 2022

2/10 Terrible

Meliano

Stayed 1 night in Jan 2022

8/10 Good

Hasjim Ali

Stayed 1 night in Dec 2021

8/10 Good

Aulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Cucu Mutiara

Liked: Staff & service, room comfort
Comfortable, clean, attentive and helpful staff
Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.
Stayed 2 nights in Mar 2019

8/10 Good

Rusdiansah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lokasi sangat strategis
Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
평범한 호텔
출장으로 와서 1박만 했지만 만족했습니다. 시설이 뛰어나진 않지만 청결하고 좋았습니다. 다음번 출장 때도 이용할 생각입니다.

6/10 Okay

Cucu Mutiara, Jakarta

Hotel perlu perawatan.
Hotel sudah terlihat tua, lift hanya 2 dan kapasitas kecil sehingga agak lama. Kebersihan di shower - kurang, sepertinya dinding/pintu kaca shower kurang perawatan. Shower head banyak scaling. Air panas/dingin tidak stabil begitu juga pressurenya.

6/10 Okay

Verified traveller

やや古いタイプの大型ホテルという感じでした。シャワーのお湯の温度が終始ぬるかったのですが、暑い外から帰ってくるので問題ありませんでした。ショッピングモールも近くにあり買物も便利でした。