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Cocoon Salzburg

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cocoon Salzburg

Lounge
Land view from property
Urban Cocoon TPL
City view from property
Roomy Cocoon

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Rainerstraße 29, Salzburg, Salzburg, 5020
  • Mirabell Gardens
    9 min walk
  • Mirabell Palace and Gardens
    10 min walk
  • Mozarteum University of Salzburg
    12 min walk
  • Salzburg (SZG-W.A. Mozart)
    21 min drive

Room options

View all photos for Urban Cocoon TWIN

In-room safe, individually furnished, free WiFi, bed sheets

Urban Cocoon TWIN

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mountain Cocoon

Mountain Cocoon

Mountain Cocoon

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Urban Cocoon TPL

Urban Cocoon TPL

Urban Cocoon TPL

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Urban Cocoon Single Room

Urban Cocoon Single Room

Urban Cocoon Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

Quiet Cocoon TWIN - Barrier Free

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban Cocoon

In-room safe, individually furnished, free WiFi, bed sheets

Urban Cocoon

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Roomy Cocoon

Roomy Cocoon

Roomy Cocoon

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Relax Cocoon TWIN

Relax Cocoon TWIN

Relax Cocoon TWIN

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Cocoon Salzburg

Hotel with a 24-hour front desk, a short walk to Mirabell Palace and Gardens
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a 24-hour front desk, and a front-desk safe are onsite.
Cocoon Salzburg offers 119 accommodations with safes and hair dryers. These individually furnished accommodations have separate sitting areas. 43-inch flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the breakfast at Cocoon Salzburg. During your stay, you're just a quick walk from Mirabell Palace and Gardens. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and coffee/tea in a common area
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 10 minutes by foot from Mirabell Palace and Gardens and a 3-minute drive from Salzburg Christmas Market
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cocoon Salzburg also features coffee/tea in a common area, a front-desk safe, and an elevator.

This 4-star Salzburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 11:00 AM.
Bar - Onsite bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–11:00 AM: EUR 18.90 for adults and EUR 7.90 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels
  • Streaming services

More

  • Individually furnished
  • Local maps
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 for adults and EUR 7.90 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Cocoon Salzburg Hotel
Cocoon Salzburg Salzburg
Cocoon Salzburg Hotel Salzburg

Cocoon Salzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 866 reviews" "
Rating 8 - Good. 206 out of 866 reviews" "
Rating 6 - Okay. 61 out of 866 reviews" "
Rating 4 - Poor. 16 out of 866 reviews" "
Rating 2 - Terrible. 14 out of 866 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and shower were nice; complimentary water available in lobby but no coffee; location was okay
Stayed 3 nights in Aug 2024

10/10 Excellent

Dinu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is unbelievable: very polite, always smiling, and extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiaowei

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet
Stayed 2 nights in Aug 2024

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to all scenic locations in walkable distance, hotel is small but well maintained, staff knew English, helpful and friendly. Only one issue is the shower standing base was so slippery because of plain plastic without any grips, almost fell down while taking shower and both elbows got bruised, overall everything were good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Stayed 1 night in Aug 2024

4/10 Poor

Nancy, North Andover

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The rooms are ridiculously tiny. We stayed in a "roomy" room and the 3 of us were cramped. Room was also dirty. One towel was in the room for 3 ppl. Shampoo/bodywash was empt in the shower. We felt dirty the entire stay, until I went out and bought a bar of soap. Highly do not recommend. It's a 20 minute walk to the city so beware.
Stayed 3 nights in Aug 2024

4/10 Poor

Debasis, San Jose

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room didn't have any furniture to keep clothes. Chargea extra to keep luggages for thier customers when the customers are waiting for room. Beds are uncomfortable. Paid $200 per night but very little amenities. Of course no breakfast included. Terrible experience. Would never stay this hotel ever again. Hotel registration experience was bad as well.
Stayed 2 nights in Aug 2024

6/10 Okay

Akrita

Only positive was good location
Stayed 2 nights in Aug 2024

8/10 Good

John Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely and the staff were very accommodating. We had a fun time playing board games in the lobby. The pull out couch bed was a bit uncomfortable, but the regular bed was very comfortable. Our room was very nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel right by the train station. We loved the ability to get free sparkling water and apples at the front desk, and the eco friendliness of the hotel. The rooms actually surprised us in size and were more than adequate! About a 15 min walk to Mirabellen Palace, 20 to the old town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and kind. The Cocoon provided a water bottle and fruit each day, but the WiFi was spotty and the soap bottles empty. They charged €25 for a late checkout which I found unusual and annoying, but necessary for us. The location is less than a five minute walk to the train which was incredible. We’d go back. Please fix the WiFi!😜
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with partner
Ein absoluter Volltreffer! Frühstück ist traumhaft. Super gelegen, ruhig, sauber und mit einem unglaublich freundlichen Team. Danke
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option, close to the railway station and only a short walk to the key sights. Rooms clean modern and comfy. Really enjoyed the swing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Had a nice stay. Room was very clean close to many attractions in the city. Only complaint was that the parking for the hotel was full when we arrived so we were told to park in the nearby train station garage and hotel refused to take care of the fee for parking which we felt was not right.
Stayed 1 night in Jul 2024

10/10 Excellent

Harsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel steps away from Salzburg hbf and close to all the attractions in Salzburg. Even though public transport is available right near the hotel, we chose to walk, as did so many people. The hotel room is clean, quiet and well furnished. We arrived early morning and for a small fee the hotel provided us with early checkin which really helped us recover our sleep from previous travel, and ready to go out by noon and enjoy the city. The hotel breakfast has wonderful food as well as its presentation. The hotel is not trying to get you to check out early by limiting the end of breakfast - it is available until 11 AM!! There are free lockers at the lobby, which enabled us an extra half day to see the city before leaving Salzburg by train. The front desk manager is so polite and helpful, as is the rest of her hotel staff. Overall a great value and a great stay. 5-stars overall.
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
It is conveniently located for the station and an overnight stop. The food is limited.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana, AVENTURA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel vibe was great. Everybody was super helpful and kind, and the room was nice and comfortable. The decor theme feels very environmental conscious, which is welcoming and relaxing. The breakfast was awesome. We could park onsite. The hotel is in front of the train station which is very convenient if you are traveling by train, and it is only a 15 minute walk to the old town, 5 min from Mirabell Palace. Everyone in the family liked the place. Highly recommended.
Stayed 2 nights in Jul 2024

6/10 Okay

Hitesh

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a clean, modern hotel in walking distance to Salzburg city centre, and just a 3 minute walk from the rail station. The breakfast was nice, I would recc. adding this onto the booking. Rooms were clean, however I think carpets inside the room would be a better touch, rather than hard laminate flooring. One complaint I do have, is as I checked in, I was advised this hotel is an eco-friendly hotel, and if we wanted our room serviced each night. I am all for being eco-friendly, in the sense of reusing towels etc and not replenishing, but the whole point of a hotel is that your room is serviced in your absence, and you come back to a fresh room. I would've booked an Airbnb instead otherwise. Another issue was that there are no tea/coffee facilities in the rooms. Again, I'm all for being eco-friendly and I was advised there was a kettle, water and fruit at Reception to use/consume. I was then told that I would need to purchase the tea/coffee and then use the facilities. Again, who would do this? Common sense would be to just go down the road and buy a cheap tea/coffee. Although the property was clean, breakfast was decent and hotel was modern, I feel this 4* hotel would in my opinion be downgraded to 2/3* based on the above issues we had. I am all for being eco-friendly, but I think there is an element of financial gain here as well, which was not a nice balance and morally just wrong.
Stayed 2 nights in Jul 2024

8/10 Good

Hongwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Aditi

Clean and modern
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Fun and convenient hotel
Adorable hotel, minutes from the train station. Great decor, clean, friendly. Free water, and fruits when you check in. The most comfortable that I’ve slept in in Europe. The area is decent, although it is right next to the train station which gets sketchy at night. Wasn’t a problem, as we were not out late, but just FYI. Definitely definitely worth it if passing through it need to hop on the train the next morning.
Stayed 1 night in Jul 2024

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean hotel & location.
Excellent location, super nice hotel & room. Suggestion: update pillows. Taco night dinner was outrageously price for what you got. Plus we paid for more than we got (realized after) this was unpleasant experience.
Stayed 3 nights in Jul 2024