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The Metropolitan Inn

2.5 star property

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds
Lobby sitting area
Premium bedding, Tempur-Pedic beds, desk, blackout curtains
Lobby
Breakfast area

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Salt Palace Convention Center
    ‪14 min walk‬
  • Temple Square
    ‪17 min walk‬
  • Vivint Arena
    ‪3 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

  • 46.5 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
This smoke-free hotel features a 24-hour business center, 24-hour room service, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Metropolitan Inn. During your stay, you're just a quick walk from Salt Lake City and County Building. Free WiFi in public areas, free self parking, and a 24-hour business center are available.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests speak favorably about the clean accommodations and the value of their stay
  • Within a 15-minute walk of Salt Palace Convention Center and City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 170 out of 1009 reviews
Rating 8 - Good. 199 out of 1009 reviews
Rating 6 - Okay. 219 out of 1009 reviews
Rating 4 - Poor. 174 out of 1009 reviews
Rating 2 - Terrible. 247 out of 1009 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Allan

Stayed 1 night in Nov 2024

8/10 Good

C. Scott

Liked: Cleanliness, staff & service, room comfort
Quick stay
Stayed here several times. Will stay again. Older property but in a central location. Loved the memory foam mattress
Stayed 2 nights in Dec 2024

2/10 Terrible

Vivis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff, don't come here because someone at the front desk rolls their eyes at you, spare yourself
Stayed 1 night in Nov 2024

6/10 Okay

Cameran

Stayed 3 nights in Dec 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZZZ's
My stay at the Metropolitan Inn was very quiet, and I was able to get some much needed sleep.
Stayed 1 night in Dec 2024

6/10 Okay

Estela

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get what you pay for
I guess for the price you get what you get. Curtains were see through until it was dark outside and dark in your room. So no privacy and light from the city shined right in. No shower as water never got warm. Cash deposit makes zero sense to me. I understand how banks work and returns on deposits, but just seems to not make sense. Fridge smelled. Stains on sheets. Smudges on the walls. Maybe with some effort they can make this place better but from the looks of it I don’t think that will happen. If you are planning to stay a night you should be fine but a couple nights or more may drive you crazy.
Stayed 1 night in Nov 2024

2/10 Terrible

Randall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Dirty room, horrible customer service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Chris, Woodstock

Disliked: Staff & service
I didn't like anything about my experience. I will never rent there again. I suggest no one else does.
Stayed 1 night in Nov 2024

2/10 Terrible

Allan

Stayed 1 night in Nov 2024

6/10 Okay

Manuel

Stayed 1 night in Oct 2024

4/10 Poor

Paul

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Cheap. Dingy. The only positive was the memory foam bed. The fridge and sink were broken and the staff didn’t seem to care.
Stayed 4 nights in Nov 2024

2/10 Terrible

paiman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Corinne

Liked: Staff & service, room comfort
Their ice machine was beeping very loudly right out side our room. I called front desk but they couldn’t figure it out. So after three hrs of listening to it I went and looked at it myself and opened it up, flipped a switch and stopped the beeping myself. Overall, nice, comfortable beds and pretty clean rooms.
Stayed 1 night in Nov 2024

2/10 Terrible

Mihir

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Victor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me 35 dollars for one dirty towel, that’s insane, in that case you only go sleep and don’t touch anything. They don’t accept credit card for deposit!! Terrible staff very rude, never again
Stayed 1 night in Nov 2024

2/10 Terrible

Chaconne

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This was a very strange experience. I expected the weird downtown setting; for what we paid, I expected things like the wallpaper peeling in the bathroom and the door that looked like someone was slammed into it. But I had no expectation that we would be required to provide a Cash deposit for our stay. I’ve never had a hotel/motel REQUIRE cash for the deposit. We then had to wait for them to check the room at the end of our stay so we could get our cash back. It was all strange.
Stayed 1 night in Oct 2024

4/10 Poor

James

Travelled with family
Disliked: Property conditions & facilities
Rundown and Homeless Encampment
Check-in was terrible. First, my reservation had been cancelled and I didn't do it. Second, I asked if I could check-in early and they said it would cost $25. Do I came back later and had to rebook thru the website to get a room.
Stayed 1 night in Oct 2024

6/10 Okay

Andre

Liked: Cleanliness
The room was clean and comfy, and the staff was general friendly and helpful. However, when checking in, they insisted on a $100 CASH deposit. This was never mentioned in the booking information or the confirmation. They claimed it was much easier than a credit card deposit and that we could get cash at the ATM in their lobby, which I'm sure they get a kickback from and charges fees to use. Luckily, we had enough cash so didn't have to use it. That whole interaction seemed very shady to me.
Stayed 2 nights in Oct 2024

6/10 Okay

Sara

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay except for noise of some very loud vehicles.
Stayed 1 night in Oct 2024

2/10 Terrible

Kelli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not nice area and not clean and no breakfast
Stayed 3 nights in Sep 2024

4/10 Poor

Eric

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Shower was very dirty, the showers in jails are cleaner. Was never notified that the security deposit was CASH ONLY which cost me an extra $7 in ATM fees to get. Card key to the room sometimes didn’t work. Sample picture of the room on the website was vague and made it look better than it really was. I severely regret not spending the extra money to get a better hotel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic crap hole. I’m surprised Expedia has this property listed. No curtain, window on walkway, other guests could see me sleeping, etc.
Stayed 1 night in Oct 2024

8/10 Good

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities
Alright.
Stayed 1 night in Oct 2024