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Crystal Inn Hotel & Suites West Valley City

3.0 star property
VIP Access

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Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby sitting area
Indoor pool
Pillow-top beds, individually furnished, desk, laptop workspace
Front of property
Pillow-top beds, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Hot tub
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪8 min walk‬
  • Intermountain Medical Center
    ‪10 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Crystal Inn Hotel & Suites Midvalley

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (2445)
The price is €124
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Crystal Inn Hotel & Suites Midvalley

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
An indoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Crystal Inn Hotel & Suites West Valley City. During your stay, you're just a quick walk from Hale Center Theater. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 12 minutes by car from Salt Palace Convention Center and 11 minutes from Vivint Arena
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1410 square feet (131 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Self parking is free.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free 24-hour return airport shuttle

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1410 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crystal Inn Hotel & Suites West Valley City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1052 out of 1661 reviews
Rating 8 - Good. 398 out of 1661 reviews
Rating 6 - Okay. 122 out of 1661 reviews
Rating 4 - Poor. 49 out of 1661 reviews
Rating 2 - Terrible. 40 out of 1661 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LEE

Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was very good, especially the home made breakfast burritos and the home made salsa.
Stayed 1 night in Nov 2024

10/10 Excellent

Christian, Fountain Valley

Travelled with family, Business traveller
Liked: Amenities
Woot to the woot
Stayed 1 night in Oct 2024

10/10 Excellent

Rich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room with hot tub is my wife's favorite..
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Troy

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. Thanks for a clean, well kept property.
Stayed 3 nights in Nov 2024

8/10 Good

Kenneth, Eureka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to dining and entertainment
Stayed 1 night in Nov 2024

6/10 Okay

Joyce

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we needed
We only stayed one night as we were driving to Moab but the hotel was in a great location, very clean, had a courteous staff, excellent breakfast, easy parking, and was perfect for what we needed. I would stay at Crystal Inn again and definitely would recommend to my friends. 5 stars!
Stayed 1 night in Nov 2024

10/10 Excellent

jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Olenia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff
Stayed 1 night in Nov 2024

6/10 Okay

Claudia

Stayed 4 nights in Aug 2024

6/10 Okay

Theresia

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 3 nights in Oct 2024

6/10 Okay

Barry, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
A decent place for the price. Two areas for improvement: Breakfast was very basic. Not many options. Coffee was flavorless brown water. Two service requests were ignored during my stay. Front desk staff needs training on professional image, remembering customer requests, and always looking happy, approachable, and friendly, I think all of these issues can be taken care of by secret shopping a Hampton Inn to see how professional hospitality is delivered.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wish I got the name of the lady who checked me in but she was wonderful. She let me check in early and was very helpful. The pool is well kept and clean. The hot tub wasn't as hot as I'd like but still ok. Breakfast was good and well stocked. Hotel is clean and the room was also clean. We had a great staycation. Will book again

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Szu-Hui

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Close to food , coffee shop and highway Large rooms , clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

KRITHIKA

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the airport. Many restaurants in walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Louis-Philippe

Business traveller
Liked: Cleanliness
Property was ok, but selected them because they had a shuttle service to airport but was told that because they’re missing staff it doesn’t operate before 8am so I couldn’t use it.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!!
It was vey nice to stay here. The personal is very kind and friendly. The breakfast is awesome, it has many options for the whole family. The pool was very nice too.
Stayed 1 night in Oct 2024