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Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Corner

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Hearing Accessible)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Hearing Accessible)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel

Luxury hotel with 3 restaurants connected to a shopping center in Salem
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel offers 165 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bella Viaggio Salon and Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel gets high marks from our customers. During your stay, you'll be connected to a shopping center, and within walking distance of Tuscan Village Salem. Free WiFi in public areas, 3 restaurants, and a full-service spa are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and a bar/lounge
  • Breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, massages, or body scrubs at Bella Viaggio Salon and Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Tuscan Village Salem and The Mall at Rockingham Park
  • Dogs welcome for a fee
The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. Spa services, gift shops/newsstands, and coffee/tea in a common area are also featured at the luxury The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel. Parking is available for a fee.

This Tuscan-style Salem hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 6:30 AM to 10:30 AM.
Caffe Artisan - Onsite café.
The Rooftop - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tuscan Kitchen - This restaurant specializes in Italian cuisine. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 15 per day)
  • Valet parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Caffe Artisan
  • The Rooftop
  • Tuscan Kitchen

Things to do

  • 24-hour fitness centre
  • Designer shops
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Corner/local shop
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 4

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille signage
  • Lift
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 15 to 25 per person
  • Uncovered self parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

The Artisan At Tuscan Village, Salem, A Tribute Portfolio Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 257 reviews
Rating 8 - Good. 31 out of 257 reviews
Rating 6 - Okay. 9 out of 257 reviews
Rating 4 - Poor. 7 out of 257 reviews
Rating 2 - Terrible. 12 out of 257 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a weekend trip. Spot is absolutely beautiful. Perfect for before the holiday - lights music and amazing views of the area. The hotel was beautiful. Only downfall was how loud the doors slam shut for each individual room. One night it was a lot of slamming doors- not by anyone’s fault just the way the doors are designed. Just something to be mindful of when staying here. Otherwise hotel was perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel for the weekend. When we got there on Friday, they allowed us to check in early, which was very nice. The hotel is decorated for Christmas and looks absolutely beautiful. We’re on the second floor, right above the entrance. The hotel was pretty quiet with an occasional late night, drunk person from the wedding downstairs yelling. The rooms really nice, had perfect lighting and was very clean. The only thing I didn’t like about it was that they had shampoo, conditioner, and lotion that was a men’s musk smell. I did like that. They had bar soap from one of the stores downstairs though. You can’t beat the location. It’s across the street from the Rockingham mall which is filled with stores and walkable. There are so many options for eating and shopping in the plaza where the hotel is, you don’t have to drive anywhere. We will definitely be staying here next time we go up north to visit.
Stayed 2 nights in Nov 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was nothing special. The staff was very friendly and it was clean. But we were told we were getting a VIP upgrade and we did not. We didn’t complain or say anything because we were only there for one night. The bed wasn’t very comfortable, neither were the blankets or pillows. And the elevator was broken so for a busy Saturday night it was a long wait getting and from. I wouldn’t stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever
Place was emaculant and like bo other place i stayed
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great service.
Very comfortable, clean and great customer service. Cool area in general, hotel is very close to so many attractions. Doors were heavy, comforting in the feeling of security. They were loud when closing, but I never heard anything in the hall or another room. The air handler in our room was loud, but this wasnt a bother, actually helped the baby nap because we forgot to bring a white noise machine. Bed was extremely comfortable and the room had a nice large TV.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice staff was nice room was nice the things that we didn’t like was the bed was kinda hard our room was next to a stairwell so my husband had a hard time sleeping and the water in the shower took forever to get hot and I know the front desk told us about the parking ( $10) but when my husband checked his acct it should of been $270 and was charged over $300 and we don’t know why if someone can answer that question that would be helpful thank you
Stayed 1 night in Nov 2024

8/10 Good

Lorri

Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Oct 2024

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. The only change I would suggest is to have bathroom body wash that is gender neutral. The products in the bathroom smell very masculine.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and close to interstate. Everything is close and you're able to walk to shopping and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Very Quiet. Lots of stores to shop at and plenty of dinning options. Staff were very friendly and helpful, willing to answer any questions you may have. Rooms were very gorgeous.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephanie, Roanoke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architectural design and area. Rooms are spacious and easily accessible. Walking distance to food and shopping. Staff is amazing and very friendly!
Stayed 3 nights in Oct 2024

2/10 Terrible

SALIM

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito agradável, um hotel surpreendente adoramos, muito confortável, voltaremos mais vezes.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in that area hands down
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean new property. Parking was a little inconvenient for dropping off luggage. Room was comfortable. Bed was comfortable
Stayed 1 night in Oct 2024