Shilo Inn Suites - Salem

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shilo Inn Suites - Salem

Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3304 Market St Ne, Salem, OR, 97301
  • Oregon State Fairgrounds Pavilion
    2 min drive
  • Oregon State Fair Skychairs
    3 min drive
  • L. B. Day Amphitheater
    3 min drive
  • Salem, OR (SLE-McNary Field)
    7 min drive

Room options

Junior Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Shilo Inn Suites - Salem

Hotel with free parking, near Oregon State Fairgrounds Pavilion
Laundry facilities, a 24-hour front desk, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Shilo Inn Suites - Salem offers 90 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Shilo Inn Suites - Salem. During your stay, you'll be within walking distance of Oregon State Fairgrounds Pavilion. Features include free WiFi in public areas and free self parking, plus 2 meeting rooms.
  • Free WiFi
  • Free self parking
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Oregon State Fairgrounds Pavilion and a few minutes from L. B. Day Amphitheater
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites - Salem, you'll find a vending machine, laundry facilities, and express check-out. There are 2 meeting rooms available. WiFi is free in public spaces. Self parking is free.

This Salem hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Renovations and closures

The property will be renovating from November 1 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shilo Inn Suites Hotel Salem
Shilo Inn Suites Salem
Salem Shilo Inn
Shilo Inn Salem Hotel Salem
Shilo Inn Suites - Salem Oregon
Shilo Inn Suites Salem Hotel
Shilo Inn Suites Salem
Shilo Inn Suites - Salem Hotel
Shilo Inn Suites - Salem Salem
Shilo Inn Suites - Salem Hotel Salem

Shilo Inn Suites - Salem Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 311 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 170 out of 1003 reviews" "
Rating 4 - Poor. 143 out of 1003 reviews" "
Rating 2 - Terrible. 125 out of 1003 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Misty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Troy, Astoria

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
More deplorable negligence than affordable excellence. Arrived to a multigenerstional crew of ne'er-do-wells smoking and loitering in the parking lot, loudly plotting how to sneak in additional people for the party they were going to have upstairs that evening. After signing an declaration that I would pay a $350 fine if I dared to smoke in the room, I was issued a room that reeked of smoke, though they did move us to one that didn't when I requested it. Upon trying to exit my new room for the first time there was literally a big German Shepherd unaccompanied in the hallway, which began to bark aggressively at me and my kids... I was excited to see they had a steam room and sauna, but those were locked and out of order / unavailable for use. On the plus side, they have a pook and there is a Wunderland and a (better) Pietro's Pizza Arcade (with Laser Tag) within 5 minutes walking distance from the hotel, which makes it better for families. They're also many other conveniences and restaurants nearby. The staff was trying their best to manage the dilapidated hotel and chaotic clientele, to their credit.
Stayed 1 night in Aug 2024

8/10 Good

Hans

Liked: Staff & service
Checkin was excellent. Great guy at the Reception
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator was "broken". We had to climb 3 flights of stairs every time. No offer of any kind of ADA alternatives was offered.
Stayed 4 nights in Jun 2024

4/10 Poor

Pamela, Cosmopolis

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bad area of town with lots of homeless and all of their stuff camped out on the sidewalk. And houses back one side of the hotel which our room happened to be on - and hours straight their stupid dog was incessantly barking. The toilet kept going on making noise off and on all night. The two upholstered chairs by the table were smelling like mildew. And worse than any of the many other issues was the horrible beds - hard like rocks and weird metal squeaking. Never will go here again and certainly do not recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

William L

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and fast. The elevator was not working for our stay. We were on the 3rd floor and had to tote our bags up and down.
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
Bad: >The original room to which we were assigned had a faulty heater, and we were assigned to another room. > At 3:30 a.m. a drunken neighbor and partner made a hell of lot of noise - yelling, laughing, talking, etc. Good: The room that we ended up in was great: king size bed, microwave, fridge, couch, etc.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off I-5 and very affordable rates
Stayed 1 night in Aug 2024

6/10 Okay

Riley

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. If you need a place to sleep it meets that requirement. If you want anything more, maybe not. We slept there for the night and moved on.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

francine

Disliked: Property conditions & facilities
This hotel maybe once was nice but no longer. We had a large room on the 3rd floor and learned upon check in the elevator didn’t work. The beds were very springy and 2 of the 3 pillows on my bed smelled of sweat. I didn’t use them. The indoor swimming pool was too cold to use though the hours were open early and close very late. We were able to get snacks very nearby so that was nice but the neighborhood was VERY sketchy. I washed my hair the day we left but found the hairdryer didn’t work either. The restaurant is located directly in front is probably one of the very best restaurants in town. A nice plus. Rent with low expectations and you won’t be disappointed.
Stayed 1 night in Aug 2024

8/10 Good

Robin

Stayed 1 night in Aug 2024

4/10 Poor

Larry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very filthy in hallways and outside , we had 2nd floor , can't walk very well and no working elevator , drug deals going on in the parking lot at night
Stayed 2 nights in Jun 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator was down, the hotel is severely outdated and upkeep is limited.
Stayed 2 nights in Jun 2024

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our favorite place to stay in the Salem Oregon area! We love that the bedroom is separate from the kitchenette/sitting area/dining table. Not just the run-of-the-mill hotel room. The pool and hot tub, the breakfast, the friendly and efficient staff really make it the best option!
Stayed 1 night in Aug 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s one of the cheapest in Salem….For a reason. We had clumps of hair in most of the room corners. There was a molded French fry behind the door, black mold on the bathroom ceiling and the Elevator out of service. The houses behind had the hotel had blaring music until around 11pm. Only saving grace was how polite and friendly the staff were.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Elevator was not working. No breakfast as stated
Stayed 3 nights in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service
The location was fine, tucked away right off a major thoroughfare. The room was actually quite nice and a great value for the money. There were a few water stains on the ceiling but that can happen. i was under the impression the hotel is either coasting and letting the property die before selling, OR they are investing in the property. The pool was cold, but decent. The pool was the only amenity we really used that was operational, also the only amenity that was marketed. There were other amenities not operational, however, they were not listed so i am only mentioning that they may be up and running later, but for my visit they weren't... but they again weren't marketing as having them so nothing really lost. The Sauna, Hot Tub, and Steam rooms were all out of commission. So if you're into those amenities, maybe call ahead to make sure you know what you're getting when you book. The staff were all very VERY friendly, sometimes unexpectedly. I even left my phone charger in my room ($80 value) and when i called and then came to the front desk to retrieve, it was there at the desk waiting for me. So the staff is kind but also seemingly honest. I would stay here again, especially for the value. Really great rooms for the price. The property overall is just either on its way up or out.
Stayed 1 night in Aug 2024

2/10 Terrible

kealia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Rogelio

Stayed 3 nights in Jul 2024