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Comfort Suites Salem

2.5 star property

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Photo gallery for Comfort Suites Salem

Lobby
Indoor pool, open 5:00 AM to midnight, pool loungers
Indoor pool, open 5:00 AM to midnight, pool loungers
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry

Explore the area

Map
630 Hawthorne Ave Se, Salem, OR, 97301
  • Bush's Pasture Park
    ‪4 min drive‬
  • Willamette University
    ‪5 min drive‬
  • Oregon State Capitol
    ‪5 min drive‬
  • Salem, OR (SLE-McNary Field)
    ‪4 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

Deluxe Suite, 1 King Bed, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

49-inch flat-screen TV with satellite channels, TV, MP3 dock

Basic Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 25.9 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Mill Creek Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, (1008)
The price is €179
for 1 room
includes taxes & fees
2 Mar - 3 Mar
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About this property

Comfort Suites Salem

Suburban Salem hotel in Southeast Salem with free breakfast
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a microwave in a common area. Housekeeping is available once per stay.
Comfort Suites Salem offers 85 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Rooms open to furnished patios. Accommodations have separate dining areas and are furnished with double sofa beds and desk chairs. Pillowtop beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided once per stay.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The free breakfast at Comfort Suites Salem gets high marks from our customers. During your stay, you'll be close to Willamette University. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a 24-hour business center, and a gift shop
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the pool and the location
  • Just a 4-minute drive from Salem Hospital and a few minutes from Willamette University
  • Dogs welcome for a fee (restrictions apply)
As a guest of Comfort Suites Salem, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Salem. Limited free parking is available on a first-come, first-served basis. A complete renovation of Comfort Suites Salem was completed in January 2020.

This Salem hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property – January 2020
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • TV/satellite channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 11 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to midnight.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites Hotel Salem
Comfort Suites Salem
Salem Comfort Suites
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Comfort Suites Salem Hotel
Comfort Suites Salem Hotel Salem
Comfort Suites Salem Hotel
Comfort Suites Salem Salem
Comfort Suites Salem Hotel Salem

Comfort Suites Salem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1005 reviews
Rating 8 - Good. 272 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 22 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Disliked: Cleanliness
Staff was nice during check-in. Room was ok first night, during the night the heater kept turing off, would have to get up and jiggle the power cord. The toilet stop working wouldn't flush after the first night. Went to the front dest and they happily switched us rooms. Second room looked great, but woke up the next morning and noticed a stain on the mattress protector showing through the sheets. Stain looked like blood to us. Went to front desk to ask them to change the mattress protector. You would think you
Stayed 3 nights in Nov 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay!
Great breakfast and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean! And Great Breakfast!
Great! Fun! Clean! Good breakfast!
Stayed 4 nights in Nov 2024

4/10 Poor

Archie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel was being remodeled, unfortunately it was directly across from my room.
Stayed 2 nights in Nov 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stayed one night on our way south down the I5. Located just off a freeway exit. Very clean property and room. Super comfy bed. Good breakfast with hot eggs and sausage. Definitely would stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

tamra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under construction. Expedia never made that clear at the time of booking. The hotel had construction started at 7am every morning in the room next door. I woke up to workers yelling, the room vibrating, and equipment being dumbed just outside my door. The hotel made zero adjustments to create space between the rooms under construction and the customer, they didn't have the workers starts work at a decent time to allow for guest to sleep. The GM never made contact when I reached out and I was told by Corporate there was nothing they could do since I booked theu a third party Expedia. I was never offered another room to move to, help with booking a different hotel, a refund or credit. No responsibility was taking by Corporate or the GM. The receptionist at the front desk was as nice as she could be with multiple people complaining to her and apologized for the hotel not letting guest know about the construction taking place right next door to rooms being occupied. The GM, Corporate and Expedia could have avoided this terrible experience. The hotel takes zero responsibility if a third party is involved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was really clean breakfast was good
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

JOHN

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

marian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenyatta

Stayed 1 night in Oct 2024

10/10 Excellent

Tonya

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a couple of times and I can say I thoroughly enjoyed my experience. The atmosphere was peaceful, the place was tidy, the staff were welcoming, and it was certainly a stay worth having.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sadhana Rani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have very nice people in this hotel the staff and other guest were very nice
Stayed 3 nights in Oct 2024

8/10 Good

Laurie

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice. We got a very early check in. The room was clean and comfortable. The breakfast was good and there was a nice selection. I would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Shantel

Liked: Amenities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Nyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for our anniversary, it was an amazing place!
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Oct 2024

10/10 Excellent

Jamie

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Super comfy rooms- spacious! Great bed, shower was the best!
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024