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The Reserve Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reserve Hotel

Family Triple Room (Newly Renovated)
Reception
Family Triple Room (Newly Renovated) | Living area
Full-sized fridge, microwave, coffee/tea maker, toaster
Full-sized fridge, microwave, coffee/tea maker, toaster

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
25-41 Princes Hwy, Sale, VIC, 3850
  • Victoria Park
    2 min drive
  • Sale Greyhound Club
    11 min walk
  • Stratford Station
    11 min drive
  • Sale, VIC (SXE-RAAF East Sale)
    10 min drive

Room options

View all photos for Superior Room (Newly Renovated)

Superior Room (Newly Renovated)

Superior Room (Newly Renovated)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room (Newly Renovated)

Deluxe Triple Room (Newly Renovated)

Deluxe Triple Room (Newly Renovated)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Twin Room (Newly Renovated)

Deluxe Twin Room (Newly Renovated)

Deluxe Twin Room (Newly Renovated)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room (Newly Renovated)

Standard Room (Newly Renovated)

Standard Room (Newly Renovated)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room (Newly Renovated)

Family Triple Room (Newly Renovated)

Family Triple Room (Newly Renovated)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Twin Room (Newly Renovated)

Comfort Twin Room (Newly Renovated)

Comfort Twin Room (Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

m. hotel

Pool
Kitchen
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (57)
The price is €98
for 1 apartment
includes taxes & fees
5 Jan - 6 Jan
m. hotel

About this property

The Reserve Hotel

Hotel in Sale with free parking
Express check-in, express check-out, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
The Reserve Hotel offers 31 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Reserve Hotel, you'll be within walking distance of Gippsland Centre. Enjoy features like free WiFi in public areas and free self parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Just a 2-minute drive from Victoria Park and a few minutes from Gippsland Centre
  • Dogs welcome for a fee (restrictions apply)
The Reserve Hotel offers its guests a garden, express check-in, and express check-out. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Sale hotel.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 1:00 PM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–1:00 PM: AUD 15 for adults and AUD 7 for children

Things to do

  • Fishing

Family friendly

  • Full-sized fridge
  • Kitchenette
  • Microwave

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Fridge
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: AUD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 for adults and AUD 7 for children
  • Pet fee: AUD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 9:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

The Reserve Hotel Sale
The Reserve Hotel Hotel
The Reserve Hotel Hotel Sale

The Reserve Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 72 reviews" "
Rating 8 - Good. 28 out of 72 reviews" "
Rating 6 - Okay. 5 out of 72 reviews" "
Rating 4 - Poor. 10 out of 72 reviews" "
Rating 2 - Terrible. 10 out of 72 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel offers everything you might need to make your stay comfortable, all this without frills. Miles is very helpful and friendly. Will for sure stay there next time we come to Sale.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was very reasonably priced and the beds were comfy. Staff were super helpful and friendly. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service upon check-in and a number of little things made you feel comfortable and welcomed. Newly renovated so was very clean. Will stay here again for sure.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal service from Miles the host
Stayed 3 nights in Jul 2024

8/10 Good

Penelope

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant room for family and dog.
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were friendly and gave me a discount. The room had lots of extras like chips, bottles of water and different choices for tea and coffee. The room was very clean and appeared to have been renovated recently. We loved that our puppy could stay with us. Thank you for having us. We will stay with you again next time we are in Sale.
Stayed 1 night in Jun 2024

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and bathroom, plenty of space (not all cramped in), really comfy beds. Great price. Would gladly recommend to others, and would stay here again.
Stayed 2 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for money
The Reserve has obviously seen better days & is clearly passed its heyday, but our room was spacious, the towels were soft the shower was hot and recent renovations gave it a fresh airy feel. It's a little out of the CBD, but otherwise good value for money.
Stayed 2 nights in May 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable condition. Friendly staff
Stayed 1 night in May 2024

4/10 Poor

Sherralyn

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dated and not in good repair. Hot water system way to small, hot water ran out halfway through second shower.
Stayed 2 nights in Apr 2022

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In my experience rooms are not the same as represented on the website. In addition, they were dirty. There were bottle tops and dirt on the floor when we entered the room. The freezer still had food and drinks presumably left by a previous guest and, in one instance where I unrolled a blind, I found it impregnated with dead bugs. To add insult to injury, this was, in my experience, a very expensive motel room. I have travelled extensively for business and pleasure and rate my accommodation experience by value for money. For me, this did not stack up as value for money. By the way, this is the first time that I can recall that I have ever rated accommodation so low.
Stayed 2 nights in Apr 2022

4/10 Poor

Laurel

Travelled with family
Disliked: Amenities, property conditions & facilities
When booking I usually do more research and unfortunately this time didn’t. This property is sadly showing it’s age, paint coming off vanity, poor shower pressure, electrical socket coming away from wall. We were woken twice in night by other guests fighting so felt unsafe. At least the beds were clean & comfortable and reception guy was friendly & welcoming.
Stayed 1 night in Apr 2022

4/10 Poor

Lisa

Business traveller
Disliked: Amenities, property conditions & facilities
Wouldn't stay again. No pillow cases, bathmat or hand towel. Beer cans strewn through garden. Front door mended from what look like it had been kicked in. Safety chain broken. On a positive, the bed was comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for families 👍
Stayed 3 nights in Mar 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Reserve Hotel is a budget stay. It has everything we need. We have stayed here previously. You do need a car to access shops etc
Stayed 2 nights in Mar 2022

2/10 Terrible

ALEXANDRA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived to chaos, destruction, reception area looked like it was in the process of being gutted. All ground floor rooms were being lived in. Old chairs scattered around . Spare tyres of old vehicles lay outside, cigarette butts scattered around. I demanded a refund and left. A sorry place which should never have been advertised.
Stayed 1 night in Mar 2022

4/10 Poor

Rachael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very outdated rooms. Seems to have quite a few long term guests that live there, but all i witnesed them doing was smoking, drinking and being loud.. we stayed in 2nd building, top floor and was constantly woken thru out he night with the locals talking very loud to one other to each of the buildings. We found deroderant can under bed, so room wasnt cleanded propley. Queen beed had a doona between 2 flat sheets and that was the top cover. Spair pillow in cupboars had a blood stain on it. The pitures on the internet ate staged, deffently not what you get.
Stayed 2 nights in Feb 2022

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend anyone stay here. Our room was dirty smelly sticky floors underfoot. Window had no catch at all couldn't lock so room was not secure, no fly screens. The microwave didn't function properly, I couldn't bring myself to use any of the utensils or kettle that was provided all just dirty. I felt very sorry for the other people who were already in these conditions. We had booked 3 nights only stayed for one, should have just left straight away we lost our money. Just a all round awful experience.
Stayed 3 nights in Feb 2022

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve ever been - I didn’t actually get out of my car!! (Kim, the manager, still charged me for the night tho, despite having a conversation with her about my serious concerns - no woman should stay anywhere she fears for her safety & being told “they’re great blokes” simply wasn’t reason enough for me to trust her. Her attitude left me a little shocked, but unsurprised she wasn't willing to forego the charge out of goodwill and a focus on customer relations & brand reputation). As an intrepid solo female traveler, I’ve stayed in some pretty dubious places around the world, but I have never felt more UNSAFE staying somewhere in my life! The place is ok for a bloke, doing FIFO-style work, as it appears to have several long-term residents doing that, and Kim confirmed most, if not all, the guests were indeed FIFO workers (clothes being dried over fences & railings - not just on the clotheslines - slabs of beer outside doorways, guys just loitering around - a very male-centric motel). But for anyone else, just keep on driving (like I did - and will never regret the decision). Don’t trust the photos, they are clearly stock photos from when it was an Ibis hotel.
Stayed 1 night in Feb 2022

8/10 Good

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
It was a short over night stay. Conveniently located. Pet friendly.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful, dodgy, dirty and dishonest.
When we booked an extra night they charged us for two nights despite having prepaid the first night through hotels.com. Despite repeated requests for a refund for their overcharging, they have not done so, do not answer my phonecalls or reply to email.
Stayed 1 night in Nov 2021

2/10 Terrible

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Worst stay ever
Place was very noisy. Texted the night duty manager at 11.30pm about the loud music and singing. So they moved in front of my room and continued playing music until 3am. Avoid at all cost
Stayed 1 night in Jan 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service with after hours checkin.
Stayed 1 night in Jan 2022

6/10 Okay

Trevar

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean, but severely overpriced.
Wow, this motel is a bit of a blast from the past! Everything is tired and looking a bit the worse for wear, right down to mismatched linen! But overall, very clean and tidy, and a comfortable bed. I would have been very happy with my stay if it had been $30 cheaper: this is severely overpriced for a motel as old as this in such a condition. I would be happy to return if the price point was appropriate to the facility.
Stayed 1 night in Jan 2022