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THE MARK GRAND HOTEL

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for THE MARK GRAND HOTEL

Gym
Exterior
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception
2 indoor pools

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Parking included
  • Pool
  • Spa
  • Breakfast available

Explore the area

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Keyaki Hiroba
    8 min walk
  • サイゼリヤ
    3 min walk
  • Saitama-Shintoshin Station
    8 min walk
  • Tokyo (HND-Haneda)
    89 min drive

Room options

View all photos for Grand Superior Twin Room, 2 Twin Beds, Non Smoking

Grand Superior Twin Room, 2 Twin Beds, Non Smoking

Grand Superior Twin Room, 2 Twin Beds, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite, Deluxe Twin Non Smoking

Corner Suite, Deluxe Twin Non Smoking

Corner Suite, Deluxe Twin Non Smoking

  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking

Grand Hollywood Twin Room, Non Smoking

Grand Hollywood Twin Room, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mark Twin Room, 2 Twin Beds, Non Smoking

Mark Twin Room, 2 Twin Beds, Non Smoking

Mark Twin Room, 2 Twin Beds, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand King Room, 1 King Bed, Non Smoking

Grand King Room, 1 King Bed, Non Smoking

Grand King Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Candeo Hotels Omiya

Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1000)
The price is €152
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Candeo Hotels Omiya

About this property

THE MARK GRAND HOTEL

Hot springs hotel with 2 restaurants connected to a shopping center in Saitama
This hotel features 2 restaurants, 2 indoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and safes. Beds feature premium bedding. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
2 indoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CENTRAL WELLNESS CLUB. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.
With your stay at THE MARK GRAND HOTEL, you're connected to a shopping center and just a quick walk from Keyaki Hiroba. Enjoy features like free WiFi in public areas and free self parking, plus 2 indoor pools.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Enjoy Japanese cuisine while dining at 日本料理 秋ヶ瀬
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the 3 spa tubs
  • Treat yourself with a visit to the full-service spa
  • Amenities include 6 meeting rooms, conference space, and an elevator
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 11 minutes by foot from Saitama Super Arena and a 4-minute drive from Omiya Park
THE MARK GRAND HOTEL offers its guests a full-service spa, 2 indoor swimming pools, and 3 spa tubs along with a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4489 square feet (417 square meters) and includes conference space. The business-friendly THE MARK GRAND HOTEL also features spa services and an elevator. Self parking is free.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Covered extended parking on site (JPY 1500 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 4000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Hosted evening meal available daily for a fee of JPY 2

Restaurants on site

  • 日本料理 秋ヶ瀬
  • Sereno

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Conference space (4489 square feet)
  • Meeting rooms - 6

Spa

  • Hot springs/mineral springs
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 99
  • Front entrance ramp
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 109
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Hospital bed available
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered extended parking fee: JPY 1500 per day
  • Rollaway bed fee: JPY 10000.0 per night
  • Hosted evening meal: JPY 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke, Kawasaki city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024