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THE MARK GRAND HOTEL

3.0 star property

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Gym
Exterior
Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)
Reception
Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Hot tub
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
3-2 Shintoshin Chuoku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    ‪11 min walk‬
  • Omiya Park
    ‪4 min drive‬
  • Railway Museum
    ‪6 min drive‬
  • Tokyo (HND-Haneda)
    ‪89 min drive‬

Room options

View all photos for Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Superior Twin Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mark Twin Room, Non Smoking (High floor, Minibar, Free flow)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow)

Mark Twin Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand King Room, Non Smoking (High floor, Minibar, Free flow)

Grand King Room, Non Smoking (High floor, Minibar, Free flow)

Grand King Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

Corner Suite Twin Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Twin Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow)

Grand Hollywood Twin Room, Non Smoking (High floor, Minibar, Free flow)

  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

THE MARK GRAND HOTEL

Hot springs hotel with 2 restaurants connected to a shopping center in Saitama
This hotel features 2 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
THE MARK GRAND HOTEL offers 34 accommodations with free minibar items and safes. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Saitama hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CENTRAL WELLNESS CLUB. The spa is equipped with a sauna. The spa is open select days. There are hot springs/mineral springs on site.
With your stay at THE MARK GRAND HOTEL, you're connected to a shopping center and just a quick walk from Keyaki Hiroba. Enjoy features like free WiFi in public areas, plus 2 indoor pools and 2 restaurants.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy Japanese cuisine while dining at 日本料理 秋ヶ瀬
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the 3 hot tubs
  • Treat yourself with a visit to the full-service spa
  • Amenities include 6 meeting rooms and conference space
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 11 minutes by foot from Saitama Super Arena and a 4-minute drive from Omiya Park
THE MARK GRAND HOTEL offers its guests a full-service spa, 2 indoor swimming pools, and 3 hot tubs along with a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 4489 square feet (417 square meters) and includes conference space. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Saitama hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
日本料理 秋ヶ瀬 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required.
Sereno - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (JPY 1,500 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,000 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Hosted evening meal available daily for a fee of JPY 2; reservation required

Restaurants on site

  • sereno
  • 日本料理 秋ヶ瀬

Things to do

  • 2 indoor pools
  • 3 hot tubs
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 4,489 square feet of conference space
  • 6 meeting rooms

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open select days

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 per person
  • Covered self parking fee: JPY 1500 per night (in/out privileges)
  • Covered extended parking fee: JPY 1500 per day
  • Hosted evening meal: JPY 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

THE MARK GRAND HOTEL Hotel
THE MARK GRAND HOTEL Saitama
THE MARK GRAND HOTEL Hotel Saitama

THE MARK GRAND HOTEL Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Steven, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. What a beautiful hotel and spacious room. Wish we could have stayed longer than just overnight. Within walking distance to a couple of train stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable hotel with large room and for a very fair price
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very good stay at a modern and pleasant hotel. Staff are friendly and their service is good. The main issue for me was that the gym, whose management is outsourced and caters mainly to the local population, only opens at 9 am and is closed all day on Mondays. This makes it really inconvenient for business travellers that try to stay fit by working out early before the business day begins. Furthermore the gym attracts a charge of JPY 1100 that needs to be settled at entry and cannot be charged to the room
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Best hotel I have ever stayed at. Will stay again
Stayed 8 nights in Sep 2024

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

SUZUKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もサービスも良かった
Stayed 1 night in Nov 2024

8/10 Good

Wai Man Adeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間有特色，價錢抵住。
Stayed 1 night in Oct 2024

10/10 Excellent

Kotono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Miyuki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で綺麗
Stayed 1 night in Oct 2024

10/10 Excellent

Daisuke, Kawasaki city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがPlan do cでした！ 空間、サービス共に最高でした！ また利用させていただきます。
Stayed 1 night in Sep 2024

10/10 Excellent

SW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても静かでチェックアウトが12時だったのでのんびり出来ました従業員の方がとても丁寧な接客して貰えてよかったてす。
Stayed 1 night in Aug 2024

10/10 Excellent

TAIJIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024