Hotel Galleria

3.0 star property

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January 2025

Photo gallery for Hotel Galleria

Reception
Lobby
Lobby sitting area
46-inch plasma TV with cable channels, TV
Deluxe Room

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Alaihai Ave. Garapan, Saipan, 96950
  • Micro Beach
    7 min walk
  • Paseo de Marianas
    8 min walk
  • American Memorial Park
    10 min walk
  • Saipan (SPN-Saipan Intl.)
    14 min drive

Room options

Suite, 3 Bedrooms

  • Sleeps 9
  • 3 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds

Royal Room

  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Galleria

Central hotel with free parking connected to a shopping center in Saipan
This smoke-free hotel features a restaurant, a business center, and conference space. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Hotel Galleria offers 30 air-conditioned accommodations with safes and slippers. These individually furnished accommodations include desks. 46-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Galleria, you're connected to a shopping center and just a quick walk from DFS Galleria Shopping Center. Features include free WiFi in public areas, free self parking, and a free shopping center shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a business center, and conference space
  • Steps from DFS Galleria Shopping Center and LagoonSpa
  • Free shopping center shuttle service
There's a restaurant on site. WiFi is free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Galleria also features a terrace, express check-in, and express check-out. Self parking is free.

This 3-star Saipan hotel is smoke free.

Hotel Galleria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle
  • Free shopping centre shuttle

Food and drink

  • 1 restaurant

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 46-inch plasma TV
  • TV channels

Food and drink

  • Fridge

More

  • Desk
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per person (one way)
  • Airport shuttle fee per child: USD 10 (one way), (from 4 to 11 years old)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Hotel Galleria offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Galleria Saipan
Hotel Galleria Saipan
Hotel Galleria Saipan/Garapan
Hotel Galleria Hotel
Hotel Galleria Saipan
Hotel Galleria Hotel Saipan

Hotel Galleria Reviews

Reviews

6.6
Rating 10 - Excellent. 10 out of 102 reviews" "
Rating 8 - Good. 36 out of 102 reviews" "
Rating 6 - Okay. 36 out of 102 reviews" "
Rating 4 - Poor. 14 out of 102 reviews" "
Rating 2 - Terrible. 6 out of 102 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had stinky smell that smelled like maybe the toilet was not sealed properly. Also there was a sign that said not to put toilet paper in the toilet, so I I think the toilet was the culprit. Welcome to the third world.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con don’t work, not a clean room, staff not responding, it’s Hunted place .
Stayed 1 night in Jan 2020

8/10 Good

LEE

Travelled with group
Liked: Staff & service, property conditions & facilities
The electronic charging system was good. Cuz there was many output holes.
Stayed 2 nights in Jul 2019

10/10 Excellent

Rosanna, hagatna, Guam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this Hotel the room are so clean and the most important that all staff even the housekeeping is very hospitality. The room lock feel me that you are very safe...
Stayed 5 nights in Dec 2018

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst I’ve ever stayed at.Saipan Galler
There was dirt on the walls and the bed was hard as a rock,. The shower had a strong smell of sewage coming up from the drain .The bathroom sink leaked all over when you turned it on.Television has five channels, to Chinese, one green, one Japanese and one English. And all of these are simply taped on a 2 Hour Loop . One of the worst I’ve ever stayed at.

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Safety is an issue
I'm one for hotel on a budget but this hotel did not live up to that. The air conditioning smelled like mold, used slippers, shampoo, and conditioner are provided for guests, and you aren't supposed to flush toilet paper down the toilet. But above all, I worried about my safety. The day I checked in, a man was sitting in the lobby. When I got my key and opened the elevator, he ran up the stairs. Worried about my safety, I waited downstairs for him to come back down, which was about ten minutes later. I took a picture of him and was told he's hotel maintenance. Two days later around midnight, my husband was standing near our hotel door and someone tried to open it from the outside. When he opened the door, it was that same man. When I checked out, I told the front desk attendant about my experience and suggested they wear uniforms or at least a pin that shows they are hotel staff but under no circumstances should they attempt to open a door so late at night when they know the guests are in the room. If safety is a concern when you travel, do not stay here.
Stayed 3 nights in Aug 2017

4/10 Poor

albert, t

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs an upgrade
Challenging. Bed is hard, parking space is very limited, no balcony, staff wasn't has much help. Cable tv was only in Asian languages
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location! But no hot water for shower
Stayed 3 nights in Jun 2017

4/10 Poor

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front Desk Clerk Evelyn who works on the grave yard shift was very helpful and tried her best to accommodate our stay. She went above and beyond to make our stay a pleasant one. The other staff was okay.

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About this hotel
It was good to stay in this hotel and their staff were so accommodating and friendly

6/10 Okay

Saipan expat , Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great MOTEL
Understand that my rating is based on the fact that this is a 3 star hotel. Great experience except for the parking. Staff and friends of staff will take up most of the limited parking. They'll move if you ask but you shouldn't have to ask everyday. The staff was phenomenal which made the stay so pleasant. The rooms were clean but I wasn't being picky. Would definitely recommend and will definitely return.

8/10 Good

love saipan

Liked: Staff & service
Disliked: Room comfort
Nice hotel but had bad odor
Pleasant if it wasn't for the smoke/bathroom odor of my room

6/10 Okay

Ascencio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Parking was not enough for guests. No hot coffee available. Bathroom gets wet after taking shower. Only Chinese channels on TV with very limited (one) English channel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Looks OK from outside, but interior very nicely remodeled.

6/10 Okay

Russell

Convenient location in Garapan - hotel was functional and good value for money - not luxury by any means but ok for a short stay in Saipan.

8/10 Good

Verified traveller

Liked: Cleanliness
quite alright
The location was good, right on the corner of city. honestly i didnt expect much from 3 stars hotel but the room was big and clean enuff. staff was friendly as well.

4/10 Poor

Verified traveller

Liked: Staff & service
Good price and good location
This hotel provide drinking water machine. But TV channels only got 4, Internet signal nearly none. Staff are helpful and nice.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
I was there only for one night. But I couldn't sleep due to the noisy guests (no sound proof what so ever) and the hotel didn't do anything until we complained several times... Highly NOT recommended!

6/10 Okay

christine, Beijing

City hotel near to the shopping area
We arrived at the hotel at midnight, but the check-in was express. Generally to say, the hotel was small, but the room was more spacious for two people. the toilet seperate as dry and wet, and the water pressure was good for shower, however, the room amenities were poor.

6/10 Okay

Mrs A, DC

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
affordable hotel for family close to shopping
it would have been great except for the faulty AC units. the staff were attentive and tried to resolve the issue right away by moving us to another room. I would still recommend his hotel for families with children or a group. the 2 or 3 bdroom suites are big and spacious and priced right!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
waste of money
Only good thing about this hotel was location. It is located near DFS, I love Saipan & ABC mart. We found at least 5 cockroaches in the room and there was used toothpaste in the bathroom. Before the stay I called the hotel to confirm my booking, but it turned out that phone number on hotels.com is no longer used. So I tried to reach them by using the number appeared on this hotel's homepage but was never answered.

6/10 Okay

jbo, Honolulu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I (heart) Saipan...
The hotel is under-going construction (still). It begins at 0700 in the morning, with a "break" at about 1000… the front desk assured us that the noise didn't start until 1000… not true. Our first room was on the 3rd floor (right underneath the "new" construction)… very early and very noisy wakeup. Moved to the 2nd floor (no rooms on the 1st), and was once again awakened at 0645 on Saturday morning. Will NOT be staying here anytime soon.

4/10 Poor

robyn houpt, usa

Disliked: Staff & service, property conditions & facilities, room comfort
Not good
Construction on the hotel woke us up at 8am everyday, and continued all day. Beds were too hard, and shower had no pressure. Hotel staff repeatedly called our room to push us out before checkout time. Hotel only has 6 parking places. All other parking around was only for the shopping center, and will tow.

10/10 Excellent

Alexandr, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
good location
This is a low end korean or Chinese style hotel , Mom & Pop management . you have expected value for this style a rock hard bed, pillows, a institution looking room with all tile floores a pices of the hall carpet saved as a bath mat , 2 very cheap bath towels and a hair brush that each guest can used , a nice TV with 1 english channel and very small and inexpensive furniture ... the room was clean its just a little weird if you wake up you think your in China