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Le Relais de LHermitage

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Le Relais de LHermitage

2 outdoor pools, pool umbrellas, pool loungers
Beach nearby, beach towels, beach volleyball
Premium bedding, minibar, in-room safe, desk
Reception
Children’s activities

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
L'Hermitage, Avenue de la Mer, St Gilles-les-Bains, Saint-Paul, 97434
  • Plage de L'Hermitage
    7 min walk
  • Casino de Saint-Gilles
    9 min walk
  • Le Bénitier Plage
    4 min walk
  • Saint-Denis (RUN-Roland Garros)
    43 min drive

Room options

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, minibar, in-room safe, desk

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard double room

Premium bedding, minibar, in-room safe, desk

Standard double room

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Le Relais de LHermitage

Beach hotel with 2 outdoor pools
Spend the day on the nearby beach where you can enjoy volleyball. Then return to Le Relais de LHermitage for a meal at one of the hotel's 2 restaurants. Housekeeping is available once per stay.
Le Relais de LHermitage offers 161 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Saint-Paul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Le Relais de LHermitage, you're just a quick walk from Plage de L'Hermitage. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the 2 outdoor pools or soak in the spa tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes volleyball and bike rentals
  • Within a 10-minute walk of Plage de L'Hermitage and Casino de Saint-Gilles
  • Airport shuttle service available for a fee
As a guest of Le Relais de LHermitage, you'll find 2 outdoor swimming pools, a spa tub, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 3 meeting rooms and limo/town car service. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Le Relais de LHermitage. Self parking is free.

Guests are served free English breakfast daily from 6 AM to 10 AM.
Case Vanille - This restaurant serves lunch and light fare.
Le Papayer - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required. Open select days.
Le Tamarin - This bar overlooks the garden. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free English breakfast available daily 6 AM–10 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Case Vanille
  • Le Papayer
  • Le Tamarin

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • A hot tub
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference space (237 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Relais de LHermitage

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per child: EUR 65 (from 4 to 12 years old)
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a security system and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Novotel Réunion
Hotel Novotel Saint-Gilles
Relais LHermitage
Relais LHermitage Saint-Paul
Relais LHermitage Hotel
Relais LHermitage Hotel Saint-Paul
Le Relais de LHermitage Hotel
Le Relais de LHermitage Saint-Paul
Le Relais de LHermitage Hotel Saint-Paul

Le Relais de LHermitage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 76 out of 390 reviews" "
Rating 8 - Good. 165 out of 390 reviews" "
Rating 6 - Okay. 108 out of 390 reviews" "
Rating 4 - Poor. 29 out of 390 reviews" "
Rating 2 - Terrible. 12 out of 390 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Petra

Liked: Cleanliness, staff & service, room comfort
Fun holiday!
Lovely hotel. Friendly staff, good food, excellent location. Family room for 4 people is a bit small. Averall though, good value.
Stayed 9 nights in Jun 2018

2/10 Terrible

Sanj, Mauritius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom - not clean, black moisture traces in between tiles. Broken soap tray. Cockroach presence. Hotel needs serious renovation. First stay was some years back. Conditions are still same . No improvement since its renamed as le relais de l'hermitage. For current price paid, one can find better hotels in the neighbourhood.
Stayed 2 nights in Apr 2018

6/10 Okay

CL, England- South East

Liked: Cleanliness, property conditions & facilities
A tropical paradise but fluent French is essential
Lovely hotel, near a beautiful beach. The gardens were lovely, the swimming pools were brilliant. There were plenty of sun loungers to relax on, and it was right next to a safe sandy beach. As an English woman travelling with my teenage daughter, but without a man I felt ignored and overlooked, and on a couple of occasions it was assumed by hotel staff that I was a member of a larger party. Very little English was spoken, even by the "English speaking" staff. At check in we were given our key and told to keep walking up the corridor. We weren't told where anything was. There was a direct access to the beach through a coded gate, we only worked this out by watching other people. We asked for the code at reception, but then couldn't work out what to do so continued to go the long way round until another guest showed us. We then directed other confused guests. I had asked for a non-smoking room- it wasn't. I would have liked non-feather pillows, but asking for them was way beyond my basic level French. Food in the hotel was limited and expensive but there were lovely shops and bars close by. On the day before we left I was told by a receptionist that they had no info on my booked shuttle back to the airport- they did, they had just assumed I was with someone else so had put it aside. Beautiful hotel but communication is dire. A simple welcome pack- in any language would make such a difference.
Stayed 5 nights in Dec 2017

6/10 Okay

Jenni, Finland

Liked: Cleanliness, property conditions & facilities
Nice hotel close to beach
Hotel close to beach where you can swin without fear of sharks. "Family room" for three adult friends was too small with an annoying air conditioning that couldn't be adjusted any way. Not many in staff spoke English and knowledge of excursions was weak although they are being advertised at hotel wall. Breakfast buffet was full of birds eating whatever they could get.
Stayed 6 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Hilly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very close to beach and quiet
lovely walks along the beach where joggers, walkers, horse riders and car share the roads peacefully and quietly - like magic

8/10 Good

Sarah, Mauritius

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area, close to beach and shops
We stayed overnight at this hotel the room was clean and comfortable and had a view over the pool area and out onto the ocean, the location was excellent close to the shops and to the beach. Breakfast offered great choices and all fresh fruits. The staff were helpful and even opened our bottle of wine which we bought at the shops without a problem. The only thing I would say is that the hotel needs a little bit of upgrading on the maintenance but still I would stay here again and would recommend this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reunion is not a tropical island getaway
Really long time to check in - 20 mins + Evening buffet - nothing special Cheesy disco if you like that sort of thing Service very slow in general - when you're thirsty ... Room didn't stink of cigarettes - bonus :) Comfortable mattress Why on earth do Europeans like square pillows ??! no other pillow shapes available Pool guy (you know who you are) hitting on anything that moved Breakfast - good selection and the birds get to enjoy it too

6/10 Okay

jirajl, Prague

Liked: Cleanliness, room comfort
A nice choice
The resort offers standard accommodation close to the beach. The location is in the tourist area with shops, bars, beach facilities etc. Busy during weekends as locals use the beach for family picnics. Good for families. Not every employee can speak English and sometimes it was hard to communicate with them - for example missing daily menu in English. Need to improve the service. For example check-in was very poor because the front desk lady could not speak English. She made so many mistakes and did not inform us about important details. On the other hand their colleagues were very helpful (Sebastian and others).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Pools
Nice hotel Large grounds and two pools A little past its heyday, but good value

8/10 Good

L, Hong Kong

Liked: Staff & service, property conditions & facilities
Comfort Hotel that next to a beautiful beach
It's very convenient to the beautiful beach, with helpful staffs, but there is some little insects (something like ants) in the room. Overall, it's a nice hotel!

10/10 Excellent

Matie Huguette

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Charles

Business traveller
Bof
Bof, dommage qu’un établissement avec un tel emplacement ne soit pas mieux équipé et plus moderne. Tout est passé de mode même s’il semble que la chambre ait été rénovée. Aucune prestation sur la plage en face. Piscine chauffé mais on aimerait pouvoir commander un cocktail ou un en-cas au bord de la piscine… J’étais de passage 2 jours, ça va mais je ne viendrai pas en vacances en famille dans cet hôtel.
Stayed 2 nights in Sep 2024

10/10 Excellent

ORLANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un superbe moment
Très bon séjour. Personnel vraiment très agréables. Hôtel magnifique à quelques pas de la plage. 2 piscine dont une chauffée très agréable et des buffets très complets (un peu de changement pour le buffet du matin (chaud serait top),
Petite pause café cocktail
Accès plage
Restaurant du midi
Stayed 7 nights in Aug 2024

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chambre tres bien piscine chauffee super agreable petit dej sauf la parti chaude
Stayed 1 night in Jul 2024

8/10 Good

Corinne

Liked: Cleanliness, staff & service
Je viens régulièrement dans cet hotel. Cest super mais cette fois-ci, on a du trop attendre pour avoir la chambre: certainement du à un probleme. Personnel tres bien
Stayed 1 night in Jul 2024

8/10 Good

Dominique Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Stephane

Business traveller
Liked: Cleanliness
Var bättre förr.
Dålig med el uttag, i ett rum fick jag krypa ner under skrivbordet för att ladda telefonen, i ett annat rum, fick jag också krypa ner och koppla bort TV, kykskåp eller en lampa för att få en ledig el uttag. En del personal var otrevlig när jag hade lämnat pool handuk i rummet vid utcheckning och tvingade mig att gå tiölvaka i rummet för att hämta den vilket var extra jobbigt då rummet befsnn sig högst upp och lång löngst bort. Infa tillgång till utomstående gym längre, det hade man förr. Har varit på detta hotell många gånger men standard blir klart sämre. Plus poäng ändå för läge, nära lagunen och ett litet köpcentrum. 2 stora pooler ör också bra.
Stayed 4 nights in Jul 2024

4/10 Poor

Stéphane

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Aurélie

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Anaïs

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024