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La Bertelière, The Originals Relais Rouen

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Bertelière, The Originals Relais Rouen

Exterior
Reception
Exterior
Bar (on property)
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160
  • Tour Jeanne d'Arc
    8 min drive
  • Villa Leonard
    3 min drive
  • St-Martin-du-Vivier Station
    13 min walk
  • Rouen (URO-Rouen - Seine Valley)
    27 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, soundproofing, iron/ironing board

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hyatt Place Rouen

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (60)
The price is €127
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hyatt Place Rouen

About this property

La Bertelière, The Originals Relais Rouen

Hotel in Saint-Martin-du-Vivier with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
La Bertelière, The Originals Relais Rouen offers 44 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at La Bertelière, The Originals Relais Rouen, you'll be close to Rouen Cemetery. Free WiFi in public areas, free self parking, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Le Jardin D Hiver
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Rouen Cemetery and 7 minutes from M2i Formation
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly La Bertelière, The Originals Relais Rouen. Free self parking is available.

This 4-star Saint-Martin-du-Vivier hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Le Jardin D Hiver - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 17 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Le Jardin D Hiver

Things to do

  • Bike parking
  • Bike storage
  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (215 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 8 for children
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière The Originals Relais Rouen
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

La Bertelière, The Originals Relais Rouen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 408 reviews" "
Rating 8 - Good. 175 out of 408 reviews" "
Rating 6 - Okay. 52 out of 408 reviews" "
Rating 4 - Poor. 15 out of 408 reviews" "
Rating 2 - Terrible. 6 out of 408 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing dog friendly hotel
We stopped here on the way back to the UK with our dog. Cannot fault anything. Room was amazing, great restaurant with our dog allowed to join us, no problem catering for vegetarian options, good food and wine, great location, friendly staff......5 stars
Stayed 1 night in Jul 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and simple. The service in the restaurant was very good and the meal good value.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stop
Have stayed here several times as a stopover. It is very consistent in every way. Service,food, cleanliness and staff all very good
Stayed 1 night in Mar 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff, very friendly, would definitely go back for another stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple and 2 doggies
Lovely stop over on our trip to Ireland. Cosy rooms and we really appreciate how dog friendly the hotel is which our 2 little doggies really enjoyed and they even joined us for dinner in the restaurant. The food was good for dinner. We will be back not just because I left clothing behind but it is a lovely friendly hotel.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here passing through to Calais. Ideal stop off as near to the motorway. Dog friendly. The restaurant was lovely French cuisine. The room had a second door separating the bedroom from the entry door which cut down on hearing anyone in corridors which was a bonus to help my dog settle a lot easier. Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay.
We had a very happy stay at this beautiful hotel. The staff, the service, the food and the room were all excellent. A great place with a convenient location for access to the A28 motorway.
Stayed 1 night in Nov 2023

10/10 Excellent

Julia, Huntingdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have French cuisine in a lovely restaurant.... it was my final night treat!
Stayed 1 night in Oct 2023

10/10 Excellent

John, Keighley

Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely excellent.
Superb rooms, thoughtfully with separate wc. Parking ample, even though we were towing a car on a trailer. Good bar and some outside seating. Restaurant looked good though we didn’t sample it.
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Stayed 1 night in Jun 2023

10/10 Excellent

Jayne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and efficient service. Fabulous Dining experience and also a great hotel for our dog. Will definitely return here later in the year.
Stayed 1 night in May 2023

10/10 Excellent

Carole

Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Colin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no air conditioning in our room. The toilet room was a bit close. The beds and linen were very good. The restaurant was good a lovely tasting menu. Our dog was welcome and plenty of outside space to run. The best bit was location for the motorway to Calais.
Stayed 1 night in Aug 2022

10/10 Excellent

Vjekoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overnight stop
Lovely peaceful location, with plenty of safe parking near to exit for motorway. Excellent overnight stop. Dinner was good, but let down by raw baked apple, twice! Good service at reception and in restaurant .Good selection at breakfast. Would stop over again as it is a only 2 hours from Tunnel.
Stayed 1 night in Apr 2022

8/10 Good

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
Great check in, fast and efficient. I didnt eat here, i just went straight to sleep. Seemed a lovely hotel.
Stayed 1 night in Jan 2022

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Robert

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in quiet upmarket Rouen suburb not far off the autoroute. Typical mid-market French hotel, food fairly ordinary but good value. Good park to exercise our dog 10 mins walk away so would stay again for location
Stayed 1 night in Jul 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was warm on what was a very cold day. The service was very friendly and adhered to covid rules. Having stayed at this hotel several times before when travelling between Eurotunnel and south west France, would recommend, convenient for the motorway yet in quiet location with gardens.
Stayed 1 night in Jan 2021

10/10 Excellent

Donna T Wilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay!
Another fantastic stay at this hotel! We use it every year as a stopover en route to Calais. The staff are very helpful and pleasant and work very hard! The whole hotel is extremely clean and the restaurant is a joy! An added bonus is location-easy to find, quiet, great parking and so, so easy to get back on motorway to Calais. We will return!
Stayed 1 night in Sep 2020