Crowne Plaza Saint John Harbour View, an IHG Hotel

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Saint John Harbour View, an IHG Hotel

Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool
Exterior
Exterior
Casino

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
10 Portland Street, Saint John, NB, E2K4H8
  • Market Square
    13 min walk
  • Harbour Station
    13 min walk
  • Saint John Trade and Convention Centre
    14 min walk
  • Saint John, NB (YSJ)
    18 min drive

Room options

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Premium Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Roll In Shower)

  • 19 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Queen Beds (Walk-In Shower)

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Harbour View

  • 15 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Harbour View

  • 19 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Crowne Plaza Saint John Harbour View, an IHG Hotel

Hotel in Saint John with a fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a spa tub are onsite.
Crowne Plaza Saint John Harbour View, an IHG Hotel offers 135 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Saint John Harbour View, an IHG Hotel. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • Steps from Lord Beaverbrook Rink and 5 minutes by foot from Fort Howe
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Saint John Harbour View, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms and coworking spaces are available. Event space at this hotel measures 5700 square feet (530 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the business-friendly Crowne Plaza Saint John Harbour View, an IHG Hotel. Self parking is free. A complete renovation of Crowne Plaza Saint John Harbour View, an IHG Hotel was completed in November 2023.

This 4-star Saint John hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Harbourvue Horizon - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 18.00 for adults and CAD 8.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/games room
  • Bike tour information
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference centre (5700 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 142
  • Front entrance ramp
  • Smooth flooring in room
  • Step-free path to entrance
  • Tile flooring in public areas
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Renovated entire property – November 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18.00 for adults and CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Crowne Plaza Saint John Harbour View, an IHG Hotel Hotel
Crowne Plaza Saint John Harbour View, an IHG Hotel Saint John

Crowne Plaza Saint John Harbour View, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 188 reviews" "
Rating 8 - Good. 45 out of 188 reviews" "
Rating 6 - Okay. 22 out of 188 reviews" "
Rating 4 - Poor. 6 out of 188 reviews" "
Rating 2 - Terrible. 6 out of 188 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. The bed was so comfortable! The breakfast was just ok.
Stayed 3 nights in Aug 2024

8/10 Good

Gail M

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk was great. We arrived around 8:15 pm and the restaurant closed at 9:00. We arrived at 8:30 in the restaurant and waited 15 minutes to be seated. Then wait staff seemed to disappear at times. 2 couples left as no one seated them after 20 minutes. Not sure what the problem is but you can do better. Breakfast staff was much more attentive.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail M

Liked: Cleanliness, staff & service, room comfort
Liked it so much we booked again.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
ok
Stayed 1 night in Aug 2024

2/10 Terrible

Sue

Disliked: Cleanliness, property conditions & facilities
Lipstick on a pig. “Refurbished” means take an old property, slap some paint on it and claim it has been renovated.
Stayed 1 night in Aug 2024

10/10 Excellent

Pauline, UXBRIDGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, welcoming and warm inside! The staff were so friendly and informative. The outside needs a lot of updating and TLC but I think its occurring right now as it was evident while we were there.
Stayed 1 night in Aug 2024

8/10 Good

Kris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a night or two. Nothing extra special really. Clean and comfy.
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have always had a very good experience. The Crown is our go to hotel in St John
Stayed 1 night in Aug 2024

10/10 Excellent

OLEKSANDR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, up to date pleasant decor and high quality furnishings. Very comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

GIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and service
Stayed 2 nights in Aug 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Aug 2024

4/10 Poor

Pamela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was rude. Room was not very clean. Hotel was suppose to be renovated but wall was falling apart above ac
Stayed 2 nights in Aug 2024

6/10 Okay

Jocelyne

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kanishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always top notch friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Saad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an enjoyable stay in every way!
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly and helpful staff, went above and beyond to help us with various issues. Property is a bit dated despite what appears to be recent renovations. Close to highway so a bit noisy. Overall good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problèm was the not Working Véry well
Stayed 3 nights in Aug 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice and clean. Updated nicely
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Exterior needs upgrade
Stayed 1 night in Jul 2024