Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Bar (on property)
Interior entrance
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Saint Joseph's Hospital
    ‪9 min walk‬
  • Stone Church
    ‪10 min walk‬
  • Fort Howe
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Chateau Saint John Trademark Collection by Wyndham. During your stay, you're just a quick walk from Saint Joseph's Hospital. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort, comfy beds, cleanliness, and spaciousness
  • Within a 15-minute walk of Saint Joseph's Hospital and Stone Church
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Fireplace in reception
  • Local culture and ecosystem education
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1214 out of 1601 reviews" "
Rating 8 - Good. 300 out of 1601 reviews" "
Rating 6 - Okay. 55 out of 1601 reviews" "
Rating 4 - Poor. 12 out of 1601 reviews" "
Rating 2 - Terrible. 20 out of 1601 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were mainly touring St. John and attending a concert at the Imperial Theatre. The hotel was perfectly located - quick walk up to the theatre/restaurant area and quick walk back. Safe place. The room was perfect, staff were genuinely friendly and helpful and breakfast was beyond expectations. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, great value Hotel
Such a friendly hotel ! Room was very large, comfortable and quiet and underground car parking so handy and safe. Complimentary breakfast welcomed and free tea/coffee all day . It was just an overnight stop on the way to PEI but excellent value. Would stay again. The breakfast servers were great and very friendly :)
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

8/10 Good

christie

Stayed 1 night in Sep 2024

10/10 Excellent

SHANDELL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Saint John
Stay in Saint John. Front desk staff very helpful. Good breakfast. Room.was good with excellent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, the room was clean & large. The breakfast was fantastic, probably best free breakfast we’ve ever received at a hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed in
Stayed 1 night in Oct 2024

10/10 Excellent

Prindle, El Cerrito

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but supplied with real glasses!! Such a nice upgrade from plastic in most hotels of this level. Also, the room was spacious, with attractive decor. However, it was missing a luggage rack for a second guest, and though it has an ironing board, there was no iron.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarosh, Revere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and knowledgeable staff extremely satisfied
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St John
Your front desk staff was great
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, spacious suite with comfortable furniture and beddings. Front desk staff were very helpful with local recommendations.
Stayed 1 night in Oct 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom for seniors should have a grab bar on edge of tub to help an elderly person get out of the tub. Could use a grab bar by toilet as well or higher toilets. They are low and difficult to arise from with nothing to hang onto to help. Just a suggestion!
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen Van

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and comfortable! The staff was exceptional, very friendly and went above and beyond to make us feel welcome! We like it because it’s close to the Shannex where we go visit a family relative. Also easy to get back on the highway from there.
Stayed 1 night in Oct 2024

8/10 Good

Mike

Stayed 1 night in Sep 2024

8/10 Good

Joseph, Mercer Island

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine place to stay, but there are some caveats. First, the town of Saint John is under construction on many streets. It makes it challenging to get to the hotel and walk on the streets. That's not the hotel's fault, but the directions they gave us on a printed sheet didn't work out well. We eventually figured it out but it was challenging. Second, there is really no bar at the hotel. You can get a beer or some wine in the same area you will be eating breakfast in the morning. No one was drinking there. Third it's a small walk to the downtown area, but you can get flummoxed by the construction going on in the downtown area. Over all we liked the place, staff was friendly, but I would recommend staying away from Saint John until teh construction ends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, my room was very big and comfortable, nothing is really right there in terms of places to eat.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping staff and breakfast room staff were exemplary. Very friendly and accommodating. The room was very well care for and the breakfast was delicious and a wide variety of options.
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chateau
We enjoyed our stay. The employees were all very friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bobbi

Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
I enjoyed having breakfast with Trudy. A very welcoming and friendly person.
Stayed 2 nights in Oct 2024