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Chateau Saint John Trademark Collection by Wyndham

4.5 star property
VIP Access

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Photo gallery for Chateau Saint John Trademark Collection by Wyndham

Lobby sitting area
Interior entrance
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
369 Rockland Rd, Saint John, NB, E2K3W3
  • Saint Joseph's Hospital
    ‪9 min walk‬
  • Stone Church
    ‪10 min walk‬
  • Harbour Station
    ‪10 min walk‬
  • Saint John, NB (YSJ)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (City View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (City View)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Saint John Harbour Side by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1003)
The price is €104
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Saint John Harbour Side by IHG

About this property

Chateau Saint John Trademark Collection by Wyndham

Luxury hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a bar/lounge, and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Chateau Saint John Trademark Collection by Wyndham offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Saint John hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Chateau Saint John Trademark Collection by Wyndham. During your stay, you're just a quick walk from Saint Joseph's Hospital. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness, overall comfort, comfy beds, and cleanliness
  • Within a 15-minute walk of Saint Joseph's Hospital and Stone Church
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the luxury Chateau Saint John Trademark Collection by Wyndham. Free self parking is available.

This 4.5-star Saint John hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Fireplace in reception
  • Local culture and ecosystem education
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Château Ascend Collection
Château Ascend Collection Hotel
Château Ascend Collection Hotel Saint John
Château Saint John Ascend Collection
Chateau Saint John Trademark Collection Wyndham Hotel
Chateau Trademark Collection Wyndham Hotel
Chateau Saint John Trademark Collection Wyndham
Chateau Trademark Collection Wyndham
Chateau Tramark Collection Wy
Chateau Saint John Trademark Collection by Wyndham Hotel
Chateau Saint John Trademark Collection by Wyndham Saint John

Chateau Saint John Trademark Collection by Wyndham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1227 out of 1616 reviews
Rating 8 - Good. 299 out of 1616 reviews
Rating 6 - Okay. 56 out of 1616 reviews
Rating 4 - Poor. 13 out of 1616 reviews
Rating 2 - Terrible. 21 out of 1616 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie, Miramichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great hot breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

john

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great awesome staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The have a spectacular Christmas display in their lobby. The display is the reason we choose the property.
Stayed 1 night in Nov 2024

10/10 Excellent

neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Nov 2024

8/10 Good

Luc

Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. Coffee bar impressive.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay every time.
Stayed 1 night in Nov 2024

8/10 Good

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I Loved Loved the Christmas Display!!! The size of the room and the great cable package was appreciated but the cappuccino with breakfast was the Icing on the Cake served by the gracious girl behind the bar! There was one downfall being the pods for the expresso machine in the room was frustrating and I gave up. It would be Best to offer a regular coffee machine as well 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the indoor parking and size of te rooms.
Stayed 3 nights in Nov 2024

8/10 Good

Harvey, Halifax

Stayed 2 nights in Oct 2024

10/10 Excellent

Tracie, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Large clean room Good gym
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early without any issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I am in St John once in a while and the Chateau St John is my go to hotel there.
Stayed 3 nights in Sep 2024

10/10 Excellent

yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Clean and quiet so nice I actually overslept.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ssesanga

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk and explore St John. Nearby road construction and homeless encampment unfortunate. We were upgraded to a fine suite which we very much enjoyed.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Stayed 1 night in Oct 2024