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Mosaikhotel

3.0 star property

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Terrace/patio
Family Apartment | Living area
Family Apartment | Living area
Reception
Family Apartment

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • Free WiFi

Explore the area

Map
56 Boulevard Victor Hugo, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪5 min walk‬
  • Church of St-Jean-Baptiste
    ‪6 min walk‬
  • Maison Louis XIV
    ‪8 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪18 min drive‬

Room options

View all photos for Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

Family Apartment | Living area

Family Apartment

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Front of property

Campanile Saint Jean De Luz

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (897)
The price is €80
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Campanile Saint Jean De Luz

About this property

Mosaikhotel

Hotel with a bar, in the vicinity of La Rhune
This smoke-free hotel features a bar/lounge, an arcade/game room, and a library. WiFi in public areas is free. Additionally, express check-in, express check-out, and free newspapers are onsite.
Mosaikhotel offers 25 accommodations with safes and hair dryers. Digital television is provided.

Bathrooms include showers and complimentary toiletries. This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at Mosaikhotel. During your stay, you're just a quick walk from St-Jean-de-Luz Beach. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • 7.8 mi (12.5 km) from La Rhune and 11.1 mi (17.9 km) from Biarritz Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Mosaikhotel, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/game room, multilingual staff, and a garden are also featured at Mosaikhotel.

This 3-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8 AM to 10:30 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
  • 1 bar

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • 2 steps to reach property
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 12:30 PM) and Monday - Sunday (2:30 PM - 8:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 12:30 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Le Petit Trianon
Hotel Le Petit Trianon Saint-Jean-de-Luz
Hotel Petit Trianon Saint-Jean-de-Luz
Le Petit Trianon Saint-Jean-de-Luz
Petit Trianon Hotel
Petit Trianon Saint-Jean-de-Luz
Petit Trianon SaintJeandeLuz
Mosaikhotel Hotel
Hotel Le Petit Trianon
Mosaikhotel Saint-Jean-de-Luz
Mosaikhotel Hotel Saint-Jean-de-Luz

Mosaikhotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 160 reviews
Rating 8 - Good. 63 out of 160 reviews
Rating 6 - Okay. 20 out of 160 reviews
Rating 4 - Poor. 2 out of 160 reviews
Rating 2 - Terrible. 3 out of 160 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Super friendly welcome. Lots of advice on where to go, what to do, etc
Stayed 3 nights in Aug 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely place to stay, great location, helpful people running it.
Stayed 1 night in May 2024

10/10 Excellent

Linda, Sunset Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Lovely fresh baked breakfast items. Very clean.
Stayed 1 night in Oct 2023

8/10 Good

Craig, Toronto

Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Good location and very helpful friendly staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Angela

Stayed 3 nights in May 2023

10/10 Excellent

Aurelie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil! Très bon emplacement, tout peux se faire a pied. Les chiens sont les bienvenus. Bon petit déjeuner Je recommande.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bike trip
Great spot in a lively town much more civilised than the nearer bigger places…. Fantastic underground car park for the bikes.
Stayed 1 night in May 2022

6/10 Okay

John

Liked: Cleanliness
Stayed 5 nights in Aug 2020

8/10 Good

Matt, Oxford, UK

Travelled with partner
Liked: Cleanliness, staff & service
Very clean. Managers were helpful. Little touches of character. I would've appreciated a room safe. The hotel is on the fringes of the cutest parts of town, short walk.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location
Central location, nice terrace for tenants within hotel, rooms themed nicely, staff very accommodating. Walls are thin, could hear other guests and cleaners.
Stayed 2 nights in Jul 2019

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Told to move out or dogs sleep in the car
I booked the hotel few months ago. I made sure the hotel was dog friendly. Got email confirming they will accept our 2 dogs. Arrived to the hotel and checked in. Spent about 5 minutes in the room and went to explore the town. Few minutes later I got the phone call from the owner. She went to out room (!!!). And decided the room smelled bad so she gave us the choice to move out or to leave the dogs in the car. They are big dogs. But they are clean and we stay in hotels regularly with them. The hotel the night before, or the new hotel we found had no issues with them. There is no way the room could have smelled after the dogs spent 5 minutes in there. Nor did the owner had a right to go to check the room. When we complained she said it was her hotel so she could do whatever she wanted. Now we are trying to get the money we paid refunded. So if you want to risk the owner not liking you, your dogs, your kids or your smell and kicking you out you can risk booking the place. I would not advice booking it if you travel with a dog. If the person can suggest you keep your dog in the car in the closed garage it is not worth risking staying in her place.
Stayed 1 night in Mar 2019

10/10 Excellent

Jerome, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely well located, close to great restaurants the market and bars, and a nice 10 minutes walk to the beach (through beautiful old town).
Stayed 1 night in Sep 2018

10/10 Excellent

Helen, Midlands, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely bright clean hotel.
The hotel was tastefully furnished, clean and quiet. The breakfasts were simple but tasteful. The hotel is near the tourist information centre, supermarket and a superb indoor food market. It is only a short walk from the beach.
Stayed 5 nights in Sep 2018

10/10 Excellent

Pam, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location, lovely hotel, friendly staff
Excellent location, lovely hotel and staff. Only downside is no lift and no help to carry bags up 3 flights of stairs.
Stayed 2 nights in Sep 2018

10/10 Excellent

Jerome, Montreal, qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Renovated bathroom: very modern and clean.
Stayed 1 night in Sep 2018

6/10 Okay

Joachim

Liked: Cleanliness
Stayed 4 nights in Jul 2018

10/10 Excellent

Seb, Dallas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations - good little place, great location!
Stayed 2 nights in Jul 2018

8/10 Good

Clemencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Juliet, San Francisco

Liked: Cleanliness, staff & service
Good value hotel, great location
Nice stay at le Petit Trianon. Great staff, enjoyed the breakfast room in the morning. Room was more modern and up-to-date than I was expecting, but a bit small. Still - good value for money - great location, - quiet, despite having a street-side room.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Friendly, clean and comfortable little hotel near to town centre. Has garage parking for small cars

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Over the border from Spain
One night in a beautiful town. Front desk was very helpful. Able to park in garage and walk to anything we were interested in.

8/10 Good

Dave, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City center Hotel.
Once I managed to get my large car down into the secure car park (tight entrance). All the city's sights and attractions were in easy walking distance. A nice clean, comfortable hotel with friendly staff. I was last in St-Jean-De Luz over 40 years ago and came for the tuna festival held in July each year.The city although much busier now still keeps it's charm and typical Frenchness. It was my wife's first visit and she was also impressed with the city.

6/10 Okay

Alice Rolls, Atlanta, GA

Liked: Cleanliness, staff & service
Practical and efficient
Clean, practical rooms and helpful staff. Rooms a little on the smaller side, and the walls were a a bit thin, but this is a well cared for place that is close to the action.