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Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property

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Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Front of property
Tapas bar, garden views, open daily
Couples treatment room(s), sauna, hot tub, steam room
Pool
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • St-Jean-de-Luz Beach
    ‪1 min walk‬
  • Church of St-Jean-Baptiste
    ‪5 min walk‬
  • Maison de l'Infante
    ‪7 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪20 min drive‬

Room options

View all photos for Superior Room, Terrace

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Superior Triple Room, Balcony

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room, Balcony

Superior Room, Balcony

Superior Room, Balcony

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Duplex, Sea View

Duplex, Sea View

Duplex, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Duplex, Sea View

Superior Duplex, Sea View

Superior Duplex, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, blackout curtains

Suite

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout curtains

Superior Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

View from room

Grand Hôtel Thalasso et Spa

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (341)
The price is €231
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Grand Hôtel Thalasso et Spa

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

Beach spa retreat walking distance from St-Jean-de-Luz Beach
Catch some rays at the nearby beach or spend the day relaxing at Hôtel & Spa – Thalazur Saint Jean de Luz's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hôtel & Spa – Thalazur Saint Jean de Luz offers 106 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

Guests under 12 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Parcours Marin incluant un bassin bien-être d'eau de mer chauffée à 32°. has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Hôtel & Spa – Thalazur Saint Jean de Luz, you're just a quick walk from St-Jean-de-Luz Beach. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Regional cuisine with a beachfront location at Hélianthal, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Treat yourself to deep-tissue massages, body scrubs, or detox wraps at Parcours Marin incluant un bassin bien-être d'eau de mer chauffée à 32°.
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a steam room, a sauna, and 2 hot tubs
  • Steps from St-Jean-de-Luz Beach and 5 minutes by foot from Church of St-Jean-Baptiste
  • Cats and dogs welcome for a fee (restrictions apply)
Hôtel & Spa – Thalazur Saint Jean de Luz offers its guests 2 hot tubs and a sauna. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 8 meeting rooms are available. Spa services, a library, and a terrace are also featured at the eco-certified Hôtel & Spa – Thalazur Saint Jean de Luz. A complete renovation of Hôtel & Spa – Thalazur Saint Jean de Luz was completed in July 2020.

This 4-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Hélianthal - This beachfront restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Erdiko - Overlooking the garden, this brasserie specializes in Regional cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Hélianthal - This bar is located on the beach. Open daily.
Erdiko - Overlooking the garden, this tapas bar serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking within 3 ft (EUR 18 per day); booking required
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 24 per person
  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Restaurants on site

  • Hélianthal
  • Erdiko
  • Hélianthal
  • Erdiko

Things to do

  • 2 hot tubs
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 8

Outdoors

  • Garden
  • Lifeguards on site
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per day (3 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 291 reviews
Rating 8 - Good. 118 out of 291 reviews
Rating 6 - Okay. 32 out of 291 reviews
Rating 4 - Poor. 12 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!
Stayed 4 nights in Aug 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Emil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really great! It’s a very clean hotel and spa and we enjoyed its proximity to the beach.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You cannot miss the spa!!! The pools are sooo relaxing!!!
Stayed 1 night in May 2024

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not book
Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but overpriced during covid
Stayed 1 night in Mar 2021

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and very first taste of spring
In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Great staff and location.
Stayed 1 night in Sep 2019

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?
Stayed 2 nights in Jul 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.
Stayed 3 nights in Jul 2019

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great indoor pool
We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Leopoldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basque Country
Stayed 1 night in Sep 2018