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Hôtel Prestige Odalys Erromardie

3.0 star property

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Photo gallery for Hôtel Prestige Odalys Erromardie

Seasonal outdoor pool, pool umbrellas, pool loungers
Room, Terrace, Sea View (2 People)
Breakfast and dinner served, French cuisine
Beach nearby
Room, Terrace, Sea View (2 People)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Breakfast available
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Chemin Erromardie, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Littoral Paul Jovet Botanical Garden
    ‪11 min walk‬
  • Erromardie Beach
    ‪12 min walk‬
  • St-Jean-de-Luz Beach
    ‪4 min drive‬
  • San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Desk, free WiFi, bed sheets

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, Terrace, Sea View (2 People)

Desk, free WiFi, bed sheets

Room, Terrace, Sea View (2 People)

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Terrace, Sea View

Desk, free WiFi, bed sheets

Room, Terrace, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Hôtel Prestige Odalys Erromardie

Family-friendly hotel with a seasonal outdoor pool and a restaurant
A restaurant, an outdoor tennis court, and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities. Housekeeping is not available.
Hôtel Prestige Odalys Erromardie offers 29 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 2 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Hôtel Prestige Odalys Erromardie. During your stay, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes an outdoor tennis court and a playground
  • Just a 5-minute walk from Bay of Biscay and 12 minutes by foot from Erromardie Beach
There's a restaurant on site. WiFi is free in public spaces. Hôtel Prestige Odalys Erromardie offers its guests a seasonal outdoor pool, an outdoor tennis court, and a children's pool. A terrace, multilingual staff, and a garden are also featured at the family-friendly Hôtel Prestige Odalys Erromardie. Free self parking is available.

This 3-star Saint-Jean-de-Luz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Restaurant - This restaurant specializes in French cuisine and serves breakfast and dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 restaurant

Restaurants on site

  • Restaurant

Things to do

  • Children's pool
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff
  • No housekeeping

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 15 and close September 30.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Erromardie
Erromardie Saint-Jean-de-Luz
Hotel Erromardie
Hotel Erromardie Saint-Jean-de-Luz
Hotel Erromardie
Prestige Odalys Erromardie
Hôtel Prestige Odalys Erromardie Hotel
Hôtel Prestige Odalys Erromardie Saint-Jean-de-Luz
Hôtel Prestige Odalys Erromardie Hotel Saint-Jean-de-Luz

Hôtel Prestige Odalys Erromardie Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 64 out of 173 reviews
Rating 8 - Good. 85 out of 173 reviews
Rating 6 - Okay. 16 out of 173 reviews
Rating 4 - Poor. 5 out of 173 reviews
Rating 2 - Terrible. 3 out of 173 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Saint Jean de Luz in April
Nice spacious room, super location close to a lovely beach and bars.
Stayed 2 nights in Apr 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Vicky

Stayed 2 nights in Oct 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and we will definitely be back!
Stayed 1 night in Jun 2022

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, room comfort
Très bon accueil. Hôtel très bien situé dans saint jean de luz.
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely atay at san juan de luz
We had a good stay, aircon was missing, place was preety good and clean and room was good. Location is great near the beach
Stayed 4 nights in Aug 2019

10/10 Excellent

LYNNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sand and sea.
Quiet area with view of pool and sea. Was the perfect spot for us. Shame about the weather!
Stayed 2 nights in May 2019

8/10 Good

Kristeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near the sea.
Lovely hotel with pleasant staff at reception and housekeeping. Easy stroll to the beach gives you a friendly restaurant and a music bar. The restaurant inside the hotel had a good range of food but need to brush up on their customer care towards foreign visitors, being English we were an inconvenience. My fish was good my other half’s steak had too much sinew to be edible, our order for wine turned into beer. My french is not good but I’m a dab hand at pointing ordering with a smile and a few words. We didn’t receive an apology. It was a shame as it marred our otherwise lovely two day break.
Stayed 2 nights in Apr 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay
Excellent location with pleasant staff who were always willing to help. The hotel was clean and the room we had was a decent size with private balcony. Two lovely restaurants in walkable distance which both had very good atmospheres. We loved our stay here and shall definitely be back.
Stayed 7 nights in Sep 2018

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfortable hotel. Helpful and efficient staff.

10/10 Excellent

David, Market Drayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with excellent dining.
This hotel provides comfortable basic accommodation for a stopover, but with extensive additional facilities is also suitable for a longer stay or base for the area. It is approximately a five minute drive from Junction 3 (St. Jean de Luz North) of the Autoroute and is easy to find. The friendly receptionist greeted us by name on arrival, always a nice touch to be made to feel welcome. There is an excellent restaurant serving a good selection of dishes for dinner, with the usual and expected arrangements of fresh bread, fruits, cereals, cold meat and cheese for breakfast. The fact that it was packed for dinner shows just how popular it is. There is a large outdoor swimming pool available in the summer months and a basement garage with free parking for guests. It was pouring with rain when we arrived so the lift to the hotel is a real bonus in inclement weather.
Stayed 1 night in Sep 2017

4/10 Poor

Phil, montreal, QC

Liked: Cleanliness
Disliked: Room comfort
Some weaknesses
Air conditioning was not working, was not able to take a bath. Bed was not very comfortable. Not good for the price.

8/10 Good

Rosemary, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded our expectations.
Comfortable for an overnight stay and good evening meal.

2/10 Terrible

Ian, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Erromardie - Stay somewhere else - Dreadful
We arrived to find an envelope stuck on the door with our name on it. Reception was closed and there were no staff. The restaurant was closed without any explanation. The wifi was not available without help from the non-existent reception The towels were small and thin. The lighting in the room was too dim. There was no breakfast

8/10 Good

john, Palm Harbor Florida

Liked: Cleanliness, property conditions & facilities
Surprise,no A/C.
Nice big ,clean room.Sliding glass door to balcony.Close to town and beach.On warm nights you can walk over to wall and search all you want for the A/C switch,because there is none.Got heat,but no cold air,thus the big sliding door.Parking in basement,free.Bi-lingual staff,very friendly.Reception opens in AM,but closes for lunch,like a shoe store does.So if you arrive during this siesta,you will wait until they reopen the desk.

4/10 Poor

BC, Illinois

Disliked: Staff & service, property conditions & facilities, room comfort
No Air and it was HOT.
We were placed on the ground floor with an outside patio to the street. No Security IF you left your patio door open to get some cool air since the room has NO Air. Would NOT stay here again. Think we got the worst room in the Hotel.

8/10 Good

Jane, Hautes Pyrenees France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and close to where friends were camping
Room very clean and comfortable but could have done with air con as it was very hot and stuffy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sjkent, Kidderminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
A pleasant hotel in lovely location close to beach. Very clean & although we didn't book self catering it was a pleasant surprise to find a kettle & fridge in the room tea & coffee was supplied by no milk. We had a balcony overlooking road but this is not a busy Road so didn't bother us even though we left balcony open all night due to the heat. Couldn't get air con to work but as we weren't that bothered didn't ask reception for any help. Pool was clean & lovely temperature for cooling off on hot day. Reception staff very pleasant & parking was free underneath hotel. Only stayed for 2 nights. Breakfast was continental & ok.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem!
What a pleasant surprise when we arrived at Hotel Erromardie (although this title can be confusing as the hotel is actually called ODalys). It is a beautiful hotel in a magical location. Just a one minute walk from a fab beach, three little restaurants and a beach bar.Gorgeous walk up around the cliffs overlooking the beach. Would def recommend staying in this hotel.The pool was a welcome treat after a week on the beach in Biarritz

10/10 Excellent

Hiett, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable modern hotel with long term options. Very close to walking path along the seashore. Good restaurant on site. The hotel's actual name is Odalys and is on Chemin d' Erromardie. G.p.s will recognize that address. Highly recommended place.

10/10 Excellent

Salvador and Pilar, La Cavada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sejour in Saint Jean de Luz--Pays Basque
We would like to thank the staff at the Hotel for such lovely days in Southern France. The hotel is located in a beautiful area with lovely surroundings and a quiet and peaceful neibourhood. The staff are gentle and the petit--déjeneur is very good. The rooms are wide and comfortable very calm and clean. The parking area is close to the Hotel and the weather is fantastique!!

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Martine

Liked: Staff & service, amenities
Un moment agréable.
Stayed 6 nights in Oct 2024