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Citotel L'etape

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citotel L'etape

Bar (on property)
Comfort Triple Room
Terrace/patio
Front of property
Lunch and dinner served, French cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Saint-Flour Cathedral
    12 min walk
  • Musée de la Haute Auvergne
    12 min walk
  • Café de la Gare
    1 min walk
  • Saint-Flour Station
    6 min walk

Room options

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace

Superior Double Room, Terrace

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

Brit Hotel Essentiel St Flour

Pet-friendly
Parking included
Free WiFi
Breakfast available
3.9 out of 5, Good, (309)
The price is €54
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Brit Hotel Essentiel St Flour

About this property

Citotel L'etape

Hotel in Saint-Flour with a restaurant and a bar
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Citotel L'etape offers 23 accommodations with hair dryers and complimentary toiletries. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Citotel L'etape, you'll be within walking distance of Saint-Flour Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a meeting room, and a terrace
  • Within a 15-minute walk of Saint-Flour Cathedral and Musée de la Haute Auvergne
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Citotel L'etape.

This 3-star Saint-Flour hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 12 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • TV

More

  • Desk
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:30 PM
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 8 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 7.0 per night.
  • Cribs (infant beds) are available for EUR 7.5 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.09 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.5 per night
  • Rollaway bed fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 138 reviews" "
Rating 8 - Good. 60 out of 138 reviews" "
Rating 6 - Okay. 10 out of 138 reviews" "
Rating 4 - Poor. 3 out of 138 reviews" "
Rating 2 - Terrible. 0 out of 138 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel for two nights. The staff were wonderful, patient and helpful. The jazz music night for dinner was a lovely evening. Overall, I'd recommend this place for a short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
It was good
Stayed 1 night in Sep 2021

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Saint Flour
Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Stayed 2 nights in Jun 2021

8/10 Good

A W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff and excellent restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dîner! Very good Food!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well run hotel.
Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint Flour
Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Stayed 1 night in Sep 2018

10/10 Excellent

Rob, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Stayed 1 night in May 2018

8/10 Good

mark, London

Liked: Cleanliness, staff & service
Pleasant hotel, good restaurant
The hotel is old fashioned in a 60s 70s way, but is very pleasant and the accommodation is good value. All the staff (including I am pretty sure the owners) were very friendly indeed. The rooms are a decent size, very clean and reasonably comfortable. During a wander around the town, I was assured by the local butcher that its restaurant is the best by far in St-Flour. The restaurant is not cheap and a family may do better to head to the local pizzeria, but the food is very good and the whole dining experience is traditional and very well-executed. One word of warning. The hotel's underground car park is very challenging with a narrow entry exit that took quite some time to manoeuvre out of in my estate car. I have feeling that a slightly larger car may have got in but may have been very hard to get out. To be fair the owner offered to help!

8/10 Good

cathy, dorset, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Pleasant hotel providing a comfortable overnight stop on the long drive down to south of France. Excellent food served in the restaurant and really good breakfast. You could have bacon and scrambled egg if you wish - a first in a French hotel !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pleasant staff
This place is a little old and when we first arrived we were a little nervous. The charm of the staff and place was quickly apparent though and we thoroughly enjoyed ourselves. The room had no aircon which was a little alarming during the weather we had but it wasn't a major issue. The restaurant onsite though was amazing. Incredible food and wine and great service. Would come again just for the restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not have been more accommodating.
Great restaurant. Convenient location. Attentive staff. Would definitely return.

10/10 Excellent

Jean Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent séjour
Stayed 2 nights in Aug 2024

8/10 Good

benito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jean Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gaëlle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour extraordinaire
Un séjour une fois de plus exceptionnel !! De l’accueil à la chambre c’est un 0 faute ! Et la cuisine…un véritable régal pour les yeux et les papilles !!
Stayed 1 night in May 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
l'interieur des chambres bien décorée
sur le site de hotel.com la photo de l'extérieur n'est pas très réussie mais la déco des chambres est TB. lit confortable. seul bémol = très mal insonnorisé, on entend le voisin éternuer. Hotel situé "en bas" de la ville c'est à dire pas vraiment dans le centre mais facile de se garer. PDJ bien
Stayed 2 nights in May 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité prix parfait Le personnel très sympa
Stayed 1 night in Jan 2024

10/10 Excellent

Armand

Stayed 1 night in Nov 2023

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bien je recommande
Stayed 4 nights in Nov 2023