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Austria

3.0 star property

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Photo gallery for Austria

Property entrance
Double Room
Single Room | Bathroom
Lobby sitting area
Daily buffet breakfast (EUR 9 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Breakfast available

Explore the area

Map
21 Place Massenet, Saint-Etienne, Loire, 42000
  • Musée des Beaux-Arts
    ‪4 min walk‬
  • Musée d'Art Moderne de Saint-Etienne
    ‪8 min walk‬
  • Stade Geoffroy-Guichard
    ‪16 min walk‬
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.)
    ‪9 min drive‬

Room options

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Best Western Hotel Austria & Spa

  • Spa
  • Pet-friendly
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (31)
The price is €102
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Best Western Hotel Austria & Spa

About this property

Austria

Hotel in Saint-Etienne
This hotel features self parking, conference space, and free newspapers. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Austria offers 30 air-conditioned accommodations with complimentary newspapers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Austria, you're just a quick walk from Musée des Beaux-Arts. Features include free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Just a 4-minute walk from Musée des Beaux-Arts and 8 minutes by foot from Musée d'Art Moderne de Saint-Etienne
  • Cats and dogs welcome for a fee
As a guest of Austria, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and room service (during limited hours). Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. Public spaces have free WiFi. Parking is available for a fee.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 7.00 per night)
  • Off-site parking available (EUR 2.20 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 9 per person
  • Room service available

Family friendly

  • Cots/infant beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Conference space (538 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Pillow-top mattress

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 82-cm flat-screen TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Pets

  • Pets: EUR 7.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 7.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Self parking fee: EUR 7.00 per night
  • Nearby parking fee: EUR 2.20 per day
  • Pet fee: EUR 7.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Austria Hotel Saint-Etienne
Austria Saint-Etienne
Austria Hotel
Austria Saint-Etienne
Austria Hotel Saint-Etienne

Austria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 105 reviews
Rating 8 - Good. 44 out of 105 reviews
Rating 6 - Okay. 21 out of 105 reviews
Rating 4 - Poor. 8 out of 105 reviews
Rating 2 - Terrible. 3 out of 105 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

NIcola

Liked: Cleanliness, staff & service
IT was ok for what I paid but very dated and no drinks facilities in the room. The room was too cold too
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
We stopped here as a half-way point on our trip across France. St. Etienne is a dump of a city, so I doubt that there are any better hotels. This one was barely 3 stars. The room smelled, the carpet was old and worn, and there was no air conditioning. The bathroom was nice.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super week-end!
Super séjour avec mon fils pour aller voir match de L"ASSE !
Stayed 1 night in May 2018

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel que je recommande ! Buffet du petit déjeuner parfait !
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
la chambre était propre mais une odeur abominable de cigarette froide; durant les deux jours impossible de se débarrasser de cette odeur malgré le fait d'avoir aérer et il en était de meme pour les serviettes de toilette.très difficile à supporter pour nous qui ne fumons pas.les murs ne sont pas très épais et nous entendions le voisin ronflait toute la nuit
Stayed 1 night in Feb 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok, mais voisins trés bruyants/autres chambr
trés bien la première nuit, énormément de bruit la seconde....jusqu'à 1h du matin (portes qui claquent et gens qui parlent trés fort) puis à partir de 4h30 : musique et discussions trés fortes. c'est juste pas de bol d'avoir ces voisins tout autour...
Stayed 2 nights in Feb 2018

4/10 Poor

Philippe

Disliked: Room comfort
manque de confort salle de bain, chambre correcte
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
hotel bien situe pour acces centre pb de parking
bien recu par personnel sympathique heureusement car expedia a tres mal fonctionne puisqu'il n'a pas fait la reservation . Confort hotel moyen pour un 3x mais pour 1 nuit RAS . Bon petit dej bien achalande .
Stayed 1 night in Feb 2018

8/10 Good

Christophe

Liked: Cleanliness, staff & service
Ensemble correct sans plus
Hôtel 3* manquant de qualité en rapport des hôtels de sa catégorie . Chambre triple confortable mais démunie de prises de courant à portée de la literie , salle de bain petite. Pas de hall d’accueil au Rez de chaussée , manque de convivialité . Hôtel bruyant (insonorisation a revoir ) . Petit déjeuner contînental à 9€ par personne mais sans réel intérêt en qualité . Seul avantage de cet hôtel , tramways à proximité pour aller en centre ville et stade Geoffroy Guichard à 20 minutes de marche.
Stayed 2 nights in Dec 2017

6/10 Okay

antoine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jean-paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel agréable et personnel trés gentil
il manque un plateau avec café ou thé et bouilloire.Sinon séjour agréable et hotel très calme.

6/10 Okay

Viola

Disliked: Cleanliness, property conditions & facilities, room comfort
Le prix de sejour est en accord avec les prestations proposées. Si vous faites attention à la déco et l'harmonie de couleurs, il faut certainement aller voir ailleurs car ça pique.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small hotel
See The Musée Art Moderne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ROBERTO

Liked: Cleanliness, property conditions & facilities
HOTEL PULITO ED ECONOMICO
L'unica pecca e che in camera non c'era la doccia ma la vasca da bagno.

8/10 Good

MATTHIEU

Liked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Cécile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres accueillant
Repas du soir possibles Réception wifi moyenne Trés bons accueil et service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities