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Hôtel Stars Rouen

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December 2024
January 2025

Photo gallery for Hôtel Stars Rouen

Reception
Food and drink
Double Room
Double Room | Bathroom
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking included
  • Breakfast available
  • Pet-friendly

Explore the area

Map
1 Avenue Des Canadiens, Saint-Etienne-du-Rouvray, Seine-Maritime, 76800
  • Rouen Expo Park
    18 min walk
  • Hippopotamus
    5 min walk
  • 14-Julliet Tram Station
    2 min drive
  • Rouen (URO-Rouen - Seine Valley)
    33 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

Hôtel d’Angleterre Rouen Centre

Free WiFi
Breakfast available
Parking available
Housekeeping
3.5 out of 5, Good, (233)
The price is €75
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hôtel d’Angleterre Rouen Centre

About this property

Hôtel Stars Rouen

Hotel in Saint-Etienne-du-Rouvray with a 24-hour front desk and a bar
A bar/lounge, a 24-hour front desk, and free self parking are available at this hotel. Housekeeping is not available.
Hôtel Stars Rouen offers 45 accommodations with complimentary newspapers. Satellite television is provided. Bathrooms include showers.
During your stay at Hôtel Stars Rouen, you'll be within walking distance of Rouen Expo Park. Enjoy features like free self parking, plus a bar and breakfast (surcharge).
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast offered for a fee
  • Just a 2-minute drive from Zenith de Rouen and a few minutes from Rouen Expo Park
You can enjoy a drink at the bar/lounge. Self parking is free.

Smoking is allowed in designated areas at this Saint-Etienne-du-Rouvray hotel.

Guests can enjoy buffet breakfast for a fee.

Languages

English, French

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Breakfast available for a fee: EUR 8 per person
  • 1 bar

Guest services

  • 24-hour front desk
  • No housekeeping

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hôtel Stars Rouen
Hotel Stars Rouen France/Saint-Etienne-Du-Rouvray
Stars Rouen
Stars Rouen Hotel
Hôtel Stars Rouen Hotel
Hôtel Stars Rouen Saint-Etienne-du-Rouvray
Hôtel Stars Rouen Hotel Saint-Etienne-du-Rouvray

Hôtel Stars Rouen Reviews

Reviews

5.0
Rating 10 - Excellent. 11 out of 138 reviews" "
Rating 8 - Good. 20 out of 138 reviews" "
Rating 6 - Okay. 33 out of 138 reviews" "
Rating 4 - Poor. 30 out of 138 reviews" "
Rating 2 - Terrible. 44 out of 138 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was closed down
We got to France and the hotel is closed down so we had to struggle and find some where else to stay
Stayed 2 nights in Sep 2018

2/10 Terrible

glyn, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is shutdown
We travelled for 10 hrs only to find the place shut up. Then driving around for another 1 hour to find a bed for the night. Take it of your web site.DO NOT GO IT IS SHUT
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad smell good price..
The room smelt SO BAD!! It was clear the whole hotel smelt of smoke but it was as though it had tried to be covered which was so strong I felt shocked even with the window open! But we got some febreze and it was better! The towels were quite new and clean but the bedding had holes in and really needs updating. But we didn't overly care once the smell was gone, as, what do you expect for such a small price?

2/10 Terrible

Louise, Andover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad time!!
Poor service, lack of facilities compared to the ones advertised on the website. Staff were unhelpful, hostile and rude. Not recommended to anyone ever. There are plently of budget hotels up the road that you would have got a better service from.

6/10 Okay

Verified traveller

Liked: Staff & service
Dated but ok
On our way to Spain overnight stay ok room tidy staff friendly

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs to be refurbished and modernised
The hotel needs to be refurbished and modernised. Not a great experience and would not recommend it

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful hotel
Absolutely would not book this hotel, I would have preferred to sleep in my car!

2/10 Terrible

Pasta

Disliked: Cleanliness, staff & service, room comfort
give it a miss
Difficult to find and not a great place - give it a miss

2/10 Terrible

Graytrotter

Liked: Staff & service
Disliked: Cleanliness, room comfort
Disappointing
The hotel is in dire need of a good clean and a few coats of paint! The carpets, walls and almost every other surface was dirty throughout the building. The bathroom basin was worn and cracked in places and the shower cubicle was small, damaged and dirty. We had booked 2 nights but left after the first night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Don't expect much,
Okay to spend a night, but nothing flash at all. Glad I was only there for a few hours.

4/10 Poor

Nonky Noo, Isle of Wight, UK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Prisoner Cell block H!
Prob designed on a prison theme, strange landings and weird bars etc. To be fair you get what you pay for. Staff were helpful, parking handy and fairly well placed near to town centre. There is a no 7 bus that takes you into the heart of town for only €2. Room very dark and dingey - bathroom Light wouldn't work and shower looked so old we gave it a miss. Ok for 1 night.

4/10 Poor

margarita, foster, australia

Disliked: Staff & service, property conditions & facilities, room comfort
in need of renovation
The hotel was not comfortable. I think there were only a few people there, and there were other hotels in the area. The wifi was not free and did not work well and the bathroom was small and old. There was not even a 'hanger' for the shower which sat sadly in the basin.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
I would not recommend this hotel at all. It is in an industrial neighborhood. It is very dark and dingy. The rooms are extremely small with weird set-up in bathroom. Should be a 1 star hotel...not worth a stay.

10/10 Excellent

robert

Liked: Cleanliness, staff & service
Very comfortable. Staff very obliging.
Very comfortable. Staff very obliging. Left clothes in wardrobe and arranged to pick up! Very efficieint

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this hotel
Though we had 3 nights reservations we didn't even stay one night. The beds were too tiny to sleep in, big stain on bedspread, old bedspreads, room was so small just to accommodate the small beds, window near top of room only ventilation with no screen on the window, and the shower had a hose hooked up to the bathroom sink to take a shower. It was noisy in the lobby. It was very hard to find he location. Dont, I repeat,"DON'T" stay there.

8/10 Good

R, Perth, Australia

Liked: Cleanliness, staff & service, room comfort
A clean and helpful low budget hotel
This hotel looks low budget from the road, but is well maintained and convenient. The daily clean is excellent, and madame at reception always ready to help (although limited English for visitors such as us). A 1.40E busfare to centre Rouen makes this very easy for visitors.

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai trouvé l'hôtel starts rouen fermé le jours de mon réservations le 26septembre 2018 fermé..
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION : L'hôtel était fermé pour non définie !
A mon arrivée, je constate que l'hôtel est fermé depuis plusieurs semaines (à en juger par la hauteur des pelouses...) et le n° de téléphone n'aboutit pas. Après appel et assistance auprès d'Hôtels.com, le séjour m'a été intégralement remboursé.
Stayed 3 nights in Sep 2018

2/10 Terrible

Jo, Orléans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION HOTEL FERME
Expedia prend et encaissé les réservations mais l'hôtel est fermé !
Stayed 2 nights in Sep 2018

2/10 Terrible

joel, rouen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel complètement fermé
j'ai été accueilli par un gardien qui m'a indiqué que l’hôtel était vendu et fermé .les espaces verts sont couverts de grandes herbes et un grand portail métallique est tiré et fermé a clef interdisant tout accès .
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Ik heb geen reactie vh hotel ontvangen
Ik heb via jullie site een mail gestuurd naar het hotel maar geen reactie. Wij hebben daar namelijk niet kunnen overnachten omdat het te ver op de route lag.
Stayed 1 night in Jun 2018

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lukket hotel
Det lidt svært at skrive noget godt om et hotel der er lukket ned
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel fermé
j'aurai bien voulu décrire l’hôtel si seulement se dernier n'était pas fermé. Ma réservation a été validé et confirmé par expédia.merci de mettre à jour la liste des hotels
Stayed 2 nights in Jun 2018

2/10 Terrible

Dominique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
la star qui n'en est pas une
à fuir comme la peste je n'ai même pas terminé mon séjour, j'ai été viré avant la fin bonjour la considération de leur client en même temps, il serait temps de le rénover cet hôtel puisque je suppose que le déplacement des hauts responsables du siège avait pour butte discuter de la rénovation mais viré ses client!!!!bizarre comme attitude ceci étant ce fût une bonne chose, à part l'amabilité de la réceptionniste rien de bien dans cet hôtel ha si j'ai tout de même été relogé mais, quoi de plus normal !!!! je regrette de ne pas avoir fait de photos cela aurait valu son pesant de cacahuètes !!!!

2/10 Terrible

Oleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is awful, Room is so dirty and in room is penetrating smoken smell.