This smoke-free hotel features a snack bar/deli, coffee/tea in a common area, and a microwave in a common area. WiFi in public areas is free. Other amenities include a business center, wedding services, and a garden.
The Sterling Hotel offers 16 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with jetted bathtubs and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Sterling Hotel. During your stay, you're just a quick walk from California Musical Theatre. Free WiFi in public areas, a snack bar/deli, and a business center are available.
Free WiFi
Amenities include a business center, meeting rooms, and an elevator
Just a 5-minute walk from Sacramento Convention Center and 15 minutes by foot from Golden 1 Center
Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. A business center and meeting rooms are available. The business-friendly The Sterling Hotel also features a vending machine, a garden, and coffee/tea in a common area.
This 3.5-star Sacramento hotel is smoke free.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
24 hours off-site parking (USD 10 per stay); discounts available
Street parking available
Food and drink
Room service available
Coffee/tea in a common area
Family friendly
Snack bar/deli
Conveniences
Ballroom
Banquet hall
Lift
Reception hall
Vending machine
Guest services
Daily housekeeping
Luggage storage
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
More
Shared microwave
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Hairdryer
Jetted bath
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
More
Desk
Free local calls
Individually decorated
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 75
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Special check-in instructions
The front desk is open Monday - Friday (8:30 AM - 4:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Operto mobile app before check-in
Access methods
Staffed front desk, smart lock
Pets
Pets: USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 15.0 per night.
Cribs (infant beds) are available for USD 10.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Offsite parking fee: USD 10 per stay (0.2 mi away; open 24 hours)
Pet fee: USD 100 per pet (varies based on length of stay) plus USD 150 one-time cleaning fee
Service animals are exempt from fees
Early check-in fee: USD 75 (subject to availability)
Late check-out fee: USD 75 (subject to availability)
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property's front desk is open during the following times:
Monday - Friday: 8:30 AM - 4:30 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival. Guests are required to download the property's Operto mobile app before check-in.
Property is also known as
Sterling Hotel Sacramento
Sterling Sacramento
The Sterling Hotel Hotel
The Sterling Hotel Sacramento
The Sterling Hotel Hotel Sacramento
The Sterling Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was nice as was the location, but be aware, this is a popular wedding venue and there can be loud music. This one ended a little after 10:00pm so it was good after that.
We got locked out of the hotel and then our hotel room! We arrived at 6:30 pm after a flight delay and the lobby door was locked. I called the number and was able to eventually access the lock box and our room key. We entered our room, put down our things and went out to dinner. BIG MISTAKE! We returned and our key wouldn't open the front door. Other guests were stuck outside also. Eventually another guest opened the front door for us from the inside. We went up and were horrified to find out that our key also coudn't open our hotel room door. Other guests were complaining about the same thing. It took about 2 hours to get back into our room. We had to wait on the floor of the hallway, exhausted, for an employee to come and unlock our door. It gets better! A women in a room next to us told us that she had walked in to her hotel room only to find A NAKED STRANGER in her room! Apparently someone broke into the lock box and took one of the keys and let themselves in. SO FRIGHTENING to be a woman traveling alone and find someone in your room. AVOID THIS HOTEL!
Walking distance to restaurants and night life. Parking garage is super close and $15 per night. The hotel was very quiet. The hotel is contactless but for us there was no need to have person to person interaction anyway..checking in was easy. BUT the hotel looks like it needs a lot of updating. It’s an old hotel as it is but there’s alot of areas in the hotel and room that need paint touch ups or have damage to wood due to age or water. It’s not the ritz but it was worth the $215 total for the Hunnington Suite. The hotel looks like it needs to be cleaned (vacuumed ect, the same cocktail drink someone left in the lobby area was there when we checked in at 4 pm and still there when we checked out the next day at 11am. ) So it just seems like there isn’t a staff to clean up after people or maintain. Our room was clean and well maintained. Jacuzzi was a nice end to the night. AC works good. Windows open for a breeze too. No microwave in room but one in the lobby. The sink leaked but didn’t bother me much.
In general it’s ok. Stayed the night before my daughter’s wedding. We had no hot water in the shower. No vanity or table in the bathroom to put any of your stuff on. Free standing sink that wobbled everywhere (not secure to wall or the floor). Sat at the end of the bed and the whole back end lifted up. Floors creek bad (doesn’t surprise me since it’s a very old building). Not worth almost $200 a night. Go somewhere else. Homeless and crackheads up and down the street yelling, it is unsafe to walk around outside even during the day.
The worst hotel stay I've had in years. No staff on site, was locked out of the room for hours (nobody able to help even when I called the "emergency number"). No check in instructions sent to me (couldn't get a hold of anyone, had to have another guest to call the hotel owner to help me access a lockbox with my room key). No free parking. Homeless people sleeping outside the hotel.
Otherwise, the room was very nice and comfortable, spacious room, the hotel is very quiet and peaceful (perhaps there were few guests at the time of my visit)