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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Outdoor pool
Front of property
Iron/ironing board, free WiFi, bed sheets
Aerial view

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
350 Bercut Drive, Sacramento, CA, 95811
  • Discovery Park
    16 min walk
  • Denny's
    1 min walk
  • 7th & Richards/Township 9 Station
    13 min walk
  • Sacramento, CA (SAC-Sacramento Executive)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Howard Johnson by Wyndham Sacramento Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
3.1 out of 5, (1309)
The price is €87
for 1 room
includes taxes & fees
7 Jan - 8 Jan
Howard Johnson by Wyndham Sacramento Downtown

About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel with free parking, near Golden 1 Center
This smoke-free hotel features an outdoor pool, a spa tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Sacramento North. During your stay, you're just a quick walk from Sacramento River Water Intake Structure. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Self-serve breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a computer, an ATM, and TV in a common area
  • Just a 1-minute drive from Discovery Park and a few minutes from Golden 1 Center
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Sacramento North offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. SureStay Plus Hotel by Best Western Sacramento North also features an ATM and a television in a common area. Free self parking is available.

This Sacramento hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Self-service breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 83
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 23.24 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

SureStay Plus Hotel by Best Western Sacramento North Reviews

Reviews

5.6
Rating 10 - Excellent. 227 out of 1005 reviews" "
Rating 8 - Good. 130 out of 1005 reviews" "
Rating 6 - Okay. 151 out of 1005 reviews" "
Rating 4 - Poor. 165 out of 1005 reviews" "
Rating 2 - Terrible. 332 out of 1005 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Danny

Business traveller
Liked: Cleanliness
Secure parking. Limited dining options nearby. Nice breakfast. Nice place to stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Jessica Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
NOT PLEASED AT ALL!
I got bed bugs from this place, The room smelled like a dirty dog was in there and the floor never got mopped correctly. A lot of out of town persons.This place is sketchy! Privacy invaders who stalk people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Armando, Pecos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to sleeping right in downtown very happy
Stayed 1 night in Sep 2024

2/10 Terrible

Syretta

Disliked: Amenities
I stayed here for a total of six days I got room service one time only I had to go to front desk ask for tissue towels four times before I got tissue and towels I would never stay here again terrible hotel
Stayed 1 night in Sep 2024

6/10 Okay

Jessica Monica

Liked: Cleanliness, property conditions & facilities, room comfort
Nuisance Tenants
Great location for commuting, other persons staying here are nosy and wire up your rooms and are privacy invaders!
Stayed 2 nights in Sep 2024

8/10 Good

C Wayne

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Deneka

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Armando, Pecos

Liked: Cleanliness, amenities, property conditions & facilities
I liked nice place right in downtown
Stayed 1 night in Sep 2024

2/10 Terrible

Latoya

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0 out of 10 do not recommend to anyone that is not a dirty homeless person do not I repeat Do Not stay here they have the biggest Roaches you will ever see in Cali The rooms are dirty even after the maids "clean" One night I saw a huge Roach going door to door trying to get back inside like I was someone's pet
Stayed 1 night in Jul 2024

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sierra

Stayed 3 nights in Aug 2024

8/10 Good

Miracle

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Nice! Clean comfortable
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Not the greatest stay
We were staying here for a convention since it was close to the convention center, all the rooms are labeled as “non smoking” and both rooms we had smelled like people had been smoking in them previously, in both rooms as well there were some cockroaches.
Stayed 3 nights in Aug 2024

10/10 Excellent

Latrelle

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the fact that they charged me for dirty sheets
Stayed 1 night in Sep 2024

10/10 Excellent

Latrelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jameka

Stayed 2 nights in Aug 2024

6/10 Okay

Alec

Travelled with partner
Liked: Cleanliness, staff & service
Pretty loud
Stayed 2 nights in Aug 2024

8/10 Good

IRMA

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 2 nights in Aug 2024

4/10 Poor

Rafi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room and smells bad
Stayed 1 night in Aug 2024

2/10 Terrible

Yuliya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t even know how this place passes its inspections. The rooms are disgusting, dust on baseboards probably since opening of hotel, dirty walls, ripped blinds, ripped chair in the room, bugs in shower, rusted shower. This place should be shut down.
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
I have never stayed in a worse motel. Our room was not ready until after 430pm. I was told the previous people had been there 2weeks & they barely got them out. Claimed they needed time to clean it perfectly. When we walked in it was HOT, smelled bad of dirty people & weird cleaner trying to cover up smell. The bathroom wasn't cleaned well & had hair in tub & floor. The front desk person, Shannon was rude & unhelpful. We were only given 2 bath towels, 1 hand towel & 1 wash cloth for 3 of us staying 2nights. Shannon said well, that's housekeepings choice! The sidewalks were covered with homeless people. The parking lot had people roaming around & we even had people knocking on our door looking for previous occupants. My deposit was immediately withdrawn from my account instead of just putting a hold until we checked out. We had a "baloney & pool view" which looked awful. Looked like the locals were bathing in the jazzuci. The police were across the street & shannon claimed fire trucks were at this motel was why she couldn't answer the phone to the representative trying to help me be reimbursed. I checked out after 2hrs online to find another hotel. I wouldn't suggest anyone staying here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Diego

Travelled with family
Disliked: Cleanliness, staff & service
There were cockroaches in side the room and found them in the morning next to the ac vent on on the bed in room 101 I presented pictures and videos to front staff and said there’s nothing they can do about it and gave them my phone number to management and the representative said “ sorry about that but honestly the manger will not call you , you can leave your number but he won’t call you “ terrible terrible experience
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelled of Marijuana. The floor was disgusting and sticky. We were traveling late and didn’t have time to search for another hotel. They offered to switch our room. It smelled stale and the sheets were stained. There are a lot of homeless in the area but the property is protected by a fence and a lot of cameras.
Stayed 1 night in Aug 2024