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SureStay Plus Hotel by Best Western Sacramento North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Sacramento North

Lobby
Aerial view
Iron/ironing board, free WiFi, bed sheets
Outdoor pool
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
350 Bercut Drive, Sacramento, CA, 95811
  • Discovery Park
    16 min walk
  • Old Sacramento Waterfront
    19 min walk
  • California State Railroad Museum
    3 min drive
  • Sacramento, CA (SAC-Sacramento Executive)
    17 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Garden View

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Balcony, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View

Standard Room, 1 King Bed, Balcony, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Howard Johnson by Wyndham Sacramento Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
3.1 out of 5, (1232)
The price is €94
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Howard Johnson by Wyndham Sacramento Downtown

About this property

SureStay Plus Hotel by Best Western Sacramento North

Hotel with free parking, near Golden 1 Center
This smoke-free hotel features an outdoor pool, a spa tub, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area, and ATM/banking services are onsite.
SureStay Plus Hotel by Best Western Sacramento North offers 100 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 43-inch flat-screen televisions come with premium satellite channels and Netflix. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Sacramento North. During your stay, you're just a quick walk from Sacramento River Water Intake Structure. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Self-serve breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a computer, an ATM, and TV in a common area
  • Just a 2-minute drive from Golden 1 Center and a few minutes from Discovery Park
  • Pets welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Sacramento North offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. SureStay Plus Hotel by Best Western Sacramento North also features an ATM and a television in a common area. Free self parking is available.

This Sacramento hotel is smoke free.

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Self-service breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 83
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 23.24 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 23.24 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hub Hotel Sacramento
Hub Sacramento
SureStay Plus Hotel Best Western Sacramento North
SureStay Plus Best Western Sacramento North
SureStay Best Sacramento
Surestay Plus By Sacramento
SureStay Plus Hotel by Best Western Sacramento North Hotel
SureStay Plus Hotel by Best Western Sacramento North Sacramento

SureStay Plus Hotel by Best Western Sacramento North Reviews

Reviews

5.6
Rating 10 - Excellent. 219 out of 1002 reviews" "
Rating 8 - Good. 130 out of 1002 reviews" "
Rating 6 - Okay. 156 out of 1002 reviews" "
Rating 4 - Poor. 165 out of 1002 reviews" "
Rating 2 - Terrible. 332 out of 1002 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Good basic place for one overnite.
Entire staff was pleasant and professional/helpful. Room was clean, basic. Bed was terrible and uncomfortable. We felt every bump and hardly any cover.(inadequate) Breakfast was great and waffles were delicious! We did feel secure with the fence surrounding the property and the alert security guard. No noise problem at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Fantasia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was very clean and staff was nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Ernesto

Stayed 1 night in May 2024

4/10 Poor

Brian, Valencia

Travelled with family
Disliked: Cleanliness
Domestic arguments were happening in the parking lot throughout the night between various parties. Lots of homeless folks hanging out near entrance and exit. The common areas and room smelled bad. This is not a safe motel for families.
Stayed 1 night in Aug 2024

2/10 Terrible

Yazmin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kristen

Pet charge too much!
i initially stayed with only with my husband but the next night i had to keep my puppy with us. My daughter who was not staying with me has two dogs of her own and she came ionly for a visit but the hotel people made me pay for her dogs as well as my own. The charge was $100 and i was told it was because the room had to be specially cleaned due to the pet dander. I agreed to the cleaninng even though i have only ine dog but the next day i again was charged for all 3 dogs. The room only needs to be cleaned 1 time after I check out and it will be cleaned the same for 1 dog as it would for 3 so I feel the extra charges were not just. This place is not a good place to stay if you have pets it costs way too much extra for nothing reall at all
Stayed 1 night in Aug 2024

2/10 Terrible

Farid

Disliked: Cleanliness, staff & service, property conditions & facilities
We don't feels safe, and the bathroom is not shampoo or conditioner, they don't care costumers
Stayed 4 nights in Aug 2024

2/10 Terrible

Manuel

Stayed 1 night in Aug 2024

10/10 Excellent

Jassa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Ruth Ann

Stayed 1 night in Aug 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
1st day set the tone for the family
My first night was terrible water didn’t work floors were bad no towels available for entire party tv went out and no fan in bathroom and I’m the only girl out of 4. No jacuzzi, No hand soap, shampoo or conditioner stocked. It was miserable. After I let front desk know I got an upgraded room the next day and everything I needed only thing was carpet was still bad and the tv went in and out. Thank you front desk women Silvia I think that was her name that saved the day. Also the breakfast was not half bad but since first day was horrible my relationship and stress level lasted most of the rest of my stay there
Stayed 3 nights in Aug 2024

2/10 Terrible

Kwoon Ho Simon, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Melanie

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I booked this room last minute because our complex was without power for 3 days and I had no where to go. I should have looked at the reviews but it was cheap and all I could afford in my area. This area is so sketchy! So many drug addicts everywhere! They were fighting in the middle of the night, one guy kept knocking on our door and yelling some girls name. Then the people next to us would sit right outridden our door smoking weed. I’m so happy my son was with me but if I were alone I’d probably wouldn’t even leave the room it was scary. Cops also showed up one day. Then the room was dirty. It smelled, the floors were clean, the bedding smelled strongly of bleach. The only part of the stay that was pleasant was the staff in the front and that they had a free hot breakfast every morning. This would be ok for a quick overnight if you’re traveling through Sacramento but I would not stay longer than that.
Stayed 3 nights in Aug 2024

8/10 Good

Sunday, Katy

Stayed 1 night in Aug 2024

10/10 Excellent

Anchittha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Martin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place looked like it had illegal activities going on
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

Amy

Business traveller
Liked: Staff & service, room comfort
SureStay
Overall the stay was exactly what we needed. Locked gates, big bed, and room plus an outdoor patio facing the pool. Didn’t think I would appreciate that part as much as I did, but it was the most enjoyable part of the stay. Breakfast in the lobby was great as well. Overall for the price and location it was great, everything else was standard
Stayed 1 night in Jul 2024

2/10 Terrible

Andrya

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible place! highly not recommend
Stayed 1 night in Jul 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud music at all hours throughout the night in the parking lot. Found several insects, spiders in the window and ticks on the bed. Very ghetto atmosphere like Compton, Cali
Stayed 3 nights in Jul 2024

10/10 Excellent

Miracle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jeremiah

Disliked: Cleanliness, property conditions & facilities, room comfort
Towels had poop stains in them. Floors needed shampooing bad.
Stayed 1 night in Aug 2024