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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Vending machine
Room amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    5 min walk
  • Sourdough & Co.
    1 min walk
  • Rocklin Station
    15 min walk
  • Sacramento, CA (SMF-Sacramento Intl.)
    32 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Days Inn by Wyndham Rocklin/Sacramento

Pool
Hot tub
Breakfast included
Parking included
3.4 out of 5, (1002)
The price is €78
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Days Inn by Wyndham Rocklin/Sacramento

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free parking, a quick walk to Sierra College
Along with coffee/tea in a common area, this smoke-free hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a TV in a common area, and RV/bus/truck parking are onsite.
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Rocklin. During your stay, you're just a quick walk from Sierra College. Features include free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking
  • To-go breakfast served daily for a fee
  • Amenities include a business center, a multilingual staff, and an elevator
  • Guests speak favorably about the location and the breakfast
  • 5 minutes by foot from Sierra College and a 2-minute drive from Johnson-Springview Park
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business center on site. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available.

This Rocklin hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 322 out of 1002 reviews" "
Rating 8 - Good. 215 out of 1002 reviews" "
Rating 6 - Okay. 176 out of 1002 reviews" "
Rating 4 - Poor. 135 out of 1002 reviews" "
Rating 2 - Terrible. 154 out of 1002 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Don

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff not attentive, halls all had trash on the floors, seems there was no respect to no smoking, just did not feel like it was a good choice for the trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, well maintained, easy parking, GREAT BREAKFAST, love that they have the ice machine and water dispenser in the lobby. this is our go to place when visiting family in Rocklin.
Stayed 1 night in Sep 2024

2/10 Terrible

Cleve

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good to stay
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bell boy tried to steal $100 dollars from me! The one with the glasses! He probably needed a tooth brush with all that white filmy gunk on his teeth! He needs to be fired trying to steal from your customers! That is BAD BUSINESS!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Product of goid people and good training
The entire staff friendly and attentive. Product of good people and superior training. The back door opener didn't work, no real inconvenience. Didn't know early that housekeeping was by request, also no inconvenience.
Stayed 3 nights in Sep 2024

6/10 Okay

Roxana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty old
Stayed 1 night in Sep 2024

10/10 Excellent

John, Tahoe City

Liked: Cleanliness, staff & service, property conditions & facilities
They noticed i was in distress.. not bitter...but def tired. Aopriached me wuth concern and help. PS breakfast was great
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Big surprise. I didnt have much expectations for the price, but the room was comfy and clean and the breakfast was great. the only thing I didn't like the carpet, which looks old and dirty. overall, it has good value.
Stayed 1 night in Sep 2024

6/10 Okay

kevin

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The photos were showing better then actual site. It's very run down. The lobby and breakfast eating were in better condition. The elevator made a lot of noise and we were afraid to use it. No venting in bathrooms on second floor,so they smell.I will not be going back there.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is near Thunder Valley. Motel overall is clean and provides a nice breakfast. Only drawback is the bed pillows are overfilled and end up with beck pain.
Stayed 1 night in Aug 2024

10/10 Excellent

iva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly understanding and willing to work with you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Aug 2024

8/10 Good

Kaden

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Budget hotel with great service
Very good service with very friendly staff. For the price the condition of hotel was acceptable. It’s a budget hotel so wasn’t expecting much but the staff were excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Melinda

Stayed 1 night in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness
The Breakfast is pretty good!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Out stay was medical related and overall the stay was good. Nothing negative to say. The front receptionist female was very accommodating, compassionate and provided great customer service.
Stayed 2 nights in Jul 2024

6/10 Okay

Rodesha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Patrisia

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Brigette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, everything is close by. The Daily continental breakfast was great, never seen ALLoptions offered!
Stayed 5 nights in Jul 2024

8/10 Good

Nataliya

Stayed 1 night in Jul 2024