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Residenz Hochalm

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residenz Hochalm

Exterior
Exterior
Suite, 2 Bedrooms, Balcony, Mountain View | Living area
Restaurant
Suite, 2 Bedrooms, Balcony, Mountain View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Kollingweg 147, Saalbach-Hinterglemm, Salzburg, 5753
  • Saalbach-Hinterglemm Ski Resort
    1 min walk
  • Hochalmbahn
    6 min walk
  • Hochalm Ski Lift
    6 min walk

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Living area

Suite, 1 Bedroom, Mountain View

  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Double Room, Balcony

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Double Room, Balcony

  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Balcony, Mountain View

Suite, 2 Bedrooms, Balcony, Mountain View

Suite, 2 Bedrooms, Balcony, Mountain View

  • 76 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, Balcony

Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Comfort Double Room, Balcony

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Residenz Hochalm

Ski-in/ski-out hotel with a restaurant
Ski into Residenz Hochalm, where you can relax in a sauna, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Residenz Hochalm offers 50 accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Residenz Hochalm, you're just a quick walk from Saalbach-Hinterglemm Ski Resort. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a sauna and ski-in/ski-out access
  • Steps from Saalbach-Hinterglemm Ski Resort and Pinzgauer Saalachtal
  • Airport shuttle service available for a fee
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Saalbach-Hinterglemm hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Residenz Hochalm has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site
  • Covered self parking on site (EUR 15 per day)
  • Limited on-site parking (max. 1 space per unit)
  • Free off-site parking within 2297 ft
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Sauna

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 50618-002018-2020 gemäß §9 Abs. 5 Salzburger Nächtigungsabgabengesetz

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Residenz Hochalm
Residenz Hochalm Hotel
Residenz Hochalm Hotel Saalbach-Hinterglemm
Residenz Hochalm Saalbach-Hinterglemm
Residenz Hochalm Hotel
Residenz Hochalm Saalbach-Hinterglemm
Residenz Hochalm Hotel Saalbach-Hinterglemm

Residenz Hochalm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 1 out of 51 reviews" "
Rating 4 - Poor. 1 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing gourmet dining experience included in the price. Friendly and helpful staff. Would definitely stay again.
Stayed 2 nights in Aug 2023

8/10 Good

Mimi, Grays

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good points about the hotel: 1. Very well maintained and staff were very friendly 2. The room was very clean and are nicely decorated 3. The food was delicious and of good quality. Good variety of food for breakfast buffet and 4 courses meal with salad buffet for dinner 4. There is a heated ski room which is located at the entrance of the slope which was very convenient for ski in/out 5. Ski pass can be purchased at reception Not so good points: 1. the room that I stayed in (110) was facing another part of the building which blocked all the natural sunlight. 2. No tea or coffee making facilities inside the room which I think was a drawback for a 4 stars hotel. 3. It will be more appealing if they can include some Austrian dishes in their Menu 4. the ski room wasn't ventilated well enough and the floor could get very wet by the end of the afternoon. 5. The lifts inside the hotel weren't connected to all floors, we have to take the first lift to get to reception from the carpark, drag our luggages across the reception area then physically lift them up a flight of stair before getting to the elevator to access our room. This luggages dragging process repeated when we leave. 4. Onsite parking costs 10 Euros a day, valet parking is free but the car was parked quite far away from the hotel and reception has to arrange someone to drive your car back every time you wanted to use it Overall, a nice ski in/out hotel
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff.Friendly and helpful.Great ski in ski out location.Great facilities.Whats not to like...Well rooms are small if you are ever in them!!
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, although we went in summer, it’s right next to ski slope, nearby cable cars. Excellent breakfast, yoghurts, muesli, eggs, various fruits and teas
Stayed 1 night in Jul 2019

10/10 Excellent

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hochalm Stay
We experienced amazing service at the hotel the friendly staff was very helpful and knowledgeable about the region. They were able to provide cost saving ideas and travel tips to help make our vacation memorable and safe.
Stayed 2 nights in Jul 2019

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Rainer, Cardifff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food
Nice food. Very friendly staff. Close to ski lift. Not close to town.

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

Tobias, Marxem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nette Gastgeberfamilie, freundliches Personal im Service. Zimmer neu und gut ausgestattet. Gerne wieder….
Stayed 7 nights in Jul 2024

10/10 Excellent

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Värt att boka
Vi bokade först två nätter men bestämde oss väldigt tidigt att förlänga vår vistelse. Detta efter ett supertrevligt bemötandet från alla i personalen, vi längtar redan tillbaka. Jättebra frukost och toppenfin middag.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is located nearby 2 ski lifts and you can almost ski in and out of the hotel. In the parking garage you easily can access the ski piste. Dining is an everyday returning treat. Breakfast is a blast, you can choose whatever you want and even if you have special needs they can help you out if you tell this before your visit. After skiing you even have a treat with some snacks. It is hard saying goodbye.
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
War früher besser…
Service hat im Vergleich zu früheren Jahren nachgelassen, offensichtlich Personalproblem.
Stayed 4 nights in Jan 2024

10/10 Excellent

Timo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön.Gerne wieder.
Stayed 7 nights in Aug 2023

8/10 Good

Dominik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
645
Stayed 3 nights in Aug 2023

10/10 Excellent

Robby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Urlaub
Wir waren im Sommer als Familie im Hotel Residenz Hochalm. Es ist ein sehr schönes Hotel zwischen Hinterglemm und dem Talschluss. Das Personal ist sehr freundlich und hilfsbereit. Wir haben uns für Halbpension entschieden und waren damit sehr zufrieden. Das Essen am Abend war sehr gut. Es besteht aus Vorspeise, Salatbuffet, Hauptspeise und Dessert, welches selbstverständlich täglich wechselt. Für die Kinder gibt es einen großen Spielbereich. Im Skikeller können Fahrräder geparkt und geladen werden. Auch unser Elektroauto konnten wir vor Ort mit Schukosteckdose aufladen. Dafür fällt jedoch eine Pauschale an, welche das nachladen u.U. sehr teuer werden lassen kann. Unser Zimmer war groß und gut. Unsere Aussicht auf den Innenhof war nicht berauschend, aber wir haben uns ohnehin kaum im Zimmer aufgehalten. Das Zimmer hatte Maisonettestil und wir hatten zwei Schlafbereiche um die Kinder unterzubringen. Der Wellnessbereich mit Sauna ist auch sehr gut ausgestattet und erholsam. Es gibt Tee, Wasser und Früchte. In der Sauna besteht die Möglichkeit einen aromatischen Aufguss selbst durchzuführen. Mittels der Inklusivleistungen der Jokercard ist man mit dem Bus, welcher 3 Fußminuten vom Hotel entfernt abfährt, schnell und unkompliziert im gesamten Tal mobil. Der Preis für Halbpension ist angemessen.
Stayed 7 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr Empfehlenswert. Personal sehr freundlich. Essen wunderbar. Lage perfekt- direkt an der Piste Parkservice
Stayed 3 nights in Feb 2023

10/10 Excellent

Elisabeth

Stayed 3 nights in Dec 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Essen. Busverbindung sozusagen direkt vor der Tür.
Stayed 4 nights in Aug 2022

8/10 Good

Renate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel, auch super mit Kindern geeignet. Es wurde auf alle wünsche eingegangen und das Personal ist einfach spitze.
Stayed 4 nights in Jun 2022

10/10 Excellent

Expedia

Stayed 2 nights in Mar 2022