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Lacasa Sapa Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lacasa Sapa Hotel

Front of property – evening/night
View from property
Garden views, serves breakfast, lunch and dinner
Suite | View from room
Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
08B Thac bac, Sa Pa, Lao cai, 330000
  • Sapa Museum
    3 min walk
  • Cable Car Station Sapa
    5 min walk
  • Sa Pa Square
    5 min walk

Room options

View all photos for Suite

Suite | View from room

Suite

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | View from room

Deluxe Double Room

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living room

Family Suite, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Double Room

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Lacasa Sapa Hotel

Beaux Arts hotel with a full-service spa connected to the convention center in Sa Pa
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Lacasa Sapa Hotel offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Memory foam beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Lacasa Spa has couples treatment room(s). Services include hot stone massages and Thai massages. The spa is equipped with a spa tub. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Lacasa Sapa Hotel. During your stay, you'll be connected to the convention center, and just a quick walk from Sapa Museum. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy local and international cuisine and garden views while dining at Lacasa Bar
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Indulge with Thai massages at Lacasa Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Sapa Museum and 5 minutes by foot from Sa Pa Square
  • Airport shuttle service available for a fee
Lacasa Sapa Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Lacasa Sapa Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sa Pa hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Lacasa Bar - Overlooking the garden, this bar specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured uncovered valet parking on site (VND 100000 per night; includes in/out privileges)
  • Uncovered extended parking on site (VND 100000 per night)
  • Limited on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: VND 120000 for adults and VND 120000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Lacasa Bar

Things to do

  • Bike rentals
  • Full-service spa
  • Private picnics

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - Thai
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Paper towels
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: VND 300000
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: VND 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lacasa Sapa Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for VND 400000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 120000 for adults and VND 120000 for children
  • Airport shuttle fee: VND 300000 per person
  • Airport shuttle fee per child: VND 300000 (from 3 to 18 years old)
  • Uncovered valet parking fee: VND 100000 per night (in/out privileges)
  • Uncovered extended parking fee: VND 100000 per night
  • Early check-in fee: VND 300000 (subject to availability)
  • Late check-out fee: VND 300000 (subject to availability)
  • Rollaway bed fee: VND 400000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Lacasa Sapa Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Sa Pa
Sa Pa Lacasa Sapa Hotel Hotel
Lacasa Sapa
Hotel Lacasa Sapa Hotel Sa Pa
Hotel Lacasa Sapa Hotel
Lacasa Sapa Hotel Hotel
Lacasa Sapa Hotel Sa Pa
Lacasa Sapa Hotel Hotel Sa Pa

Lacasa Sapa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 69 reviews" "
Rating 8 - Good. 26 out of 69 reviews" "
Rating 6 - Okay. 3 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
very average breakfast...limited options in choice and quanity. very poor access driveway and pathway to hotel reception...steep and undafe/slippery surface.
Stayed 3 nights in Apr 2024

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
The people working at the front desk were lovely but the hotel is quite old, the room smelled like cigarette smoke and it is extremely loud. We could hear people yelling down the hallway until late at night.
Stayed 1 night in Apr 2024

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Mai

Travelled with family
Liked: Cleanliness, staff & service
No elevator
Stayed 2 nights in Mar 2023

2/10 Terrible

Jefferry

Stayed 2 nights in Mar 2023

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at the hotel and the staff was extremely friendly and helpfl.
Stayed 3 nights in Jan 2023

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were exceptional and the hotel manager made our every need was taken care of. Really had a great time in Sapa and staying at Lacasa Sapa made most everything a short walk away.
Stayed 12 nights in Oct 2022

4/10 Poor

Sarah, New Zealand

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel is as expected. Bathrooms are nice and large, rooms are basic. Breakfast was below average I felt but convenient. Staff was helpful in giving advice however, the day we arrived we asked them to organize transportation for us from Sapa to Ha Giang. We were then only able to work with the one employer we originally asked. Times and prices kept changing. In the end we were told it's a limosine van (upgrade) for 400k (a 'special' price the hotel got us). Our limosine was a 15 person van. We had 24 people including a baby with three people standing bent over in it at one point plus all the luggage. Everyone else only paid 200k (my friend I was travelling with speaks vietnamese). Our hotel also did something crazy with our money and didn't give us a ticket, so the beginning of the trip involved the driver threatening to leave us on the side of the street having already left the Sapa town. The back door opened twice and to top it off the person next to me threw up. It was honestly my worst travel experience. I emailed the hotel to inform them about our experience and they didn't respond despite being very respondent previously. Overall, I wouldn't recommend this hotel and left feeling disappointed.
Stayed 3 nights in Jul 2020

10/10 Excellent

Jieun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Nice place to stay friendly and helpful staff. Very good location
Stayed 14 nights in Jun 2020

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money Stay.
Very welcoming and helpful staff. We arrived early morning, having caught the train from Hanoi, they checked us in early (within half an hour of arrival, which gave us the chance to enjoy the breakfast buffet before settling into our room). Hotel is in a good location, a few minutes walk to the town square, with plenty of restaurants/bars. All in all, highly recommended.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it’s a beautiful hotel with great location. Overall stay was wonderful. Staff is very accommodating and helpful. Emma in particular made our stay even more special, Got us an upgrade and arranged everything for us.
Stayed 2 nights in Feb 2020

8/10 Good

Anonymous

Travelled with group
Liked: Amenities, property conditions & facilities
I would like to thank the kitchen staff for their endless help whenever i ask for service. For the check in counter i think please be more accommodative when we need your assistance. When we ask for room to be on same floor for our convenience please do help. Many to say but i just say you can be just rated as 2 star
Stayed 2 nights in Jan 2020

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice in Sapa
Great hotel, with fantatsic location, slightly away from city circle but nice dining options, very good breakfast with wide selection of western and asian options, pleasant staff and very efficient
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Mary, Graz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr staff is really friendly and they try to help you at any cost. Also the location is near everything.
Stayed 2 nights in Nov 2019

10/10 Excellent

Lotem

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. A bit noisy with honking early hours of the morning as well as loud music at 7 am from the local buisness. Other than that, it’s a great location and clean property
Stayed 3 nights in Jul 2019

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff, good breakfast and great location
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and wonderful breakfast. The best part? The customer service. Each person of the staff went out of their way for us.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food for breakfast. Friendly and helpful staff. We could check-in pretty early in the morning because the room was avalaible. 5 minutes walking from city center (where the church is)
Stayed 2 nights in Nov 2018

8/10 Good

Clare, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Handy location, hotel and room was lovely. Just a couple of issues. My ac didn’t work (I reported it but they couldn’t fix) my shower went back and forth from boiling hot to freezing cold. Other than that a great stay.
Stayed 1 night in Nov 2018