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Comfort Inn & Suites Ruston-East

2.5 star property

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Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Property amenity
Outdoor pool
Standard Room, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Military Museum
    ‪2 min drive‬
  • Railroad Park
    ‪3 min drive‬
  • Louisiana Tech University
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, (887)
The price is €185
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Ruston-East. During your stay, you'll be within walking distance of Louisiana Military Museum. Features include free breakfast and free self parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Ruston-East offers its guests an outdoor pool, a spa tub, and a fitness center. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Ruston-East also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free Internet access

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Front entrance ramp
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

6.8
Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 126 out of 1000 reviews
Rating 2 - Terrible. 192 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not so good
Hotel in poor condition. Some amenities unavailable. Breakfast cancelled until further notice, no notice given ahead of time. Machines in gym not working.
Stayed 1 night in Nov 2024

2/10 Terrible

Eulicia

Stayed 1 night in Sep 2024

6/10 Okay

Jamie

Travelled with family
Disliked: Staff & service
We tried to check in early (2 pm) because we had a wedding at 4. There was not a car in the parking lot but she would not let us check in until 3. I thought that was very inconvenient. Also, we knew that the breakfast was off but we asked about coffee. We were told there would be at least coffee but none available Sunday morning.
Stayed 1 night in Nov 2024

2/10 Terrible

Tomeca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved & was charged for a queen suite room. Upon arrival, we entered the room and the smell was horrible. It was wet carpet all around the AC unit and it gave the room a strong, musty smell. The attendant checked the room and confirmed the complaint. We were switched to a regular queen room in which the toilet was broken. After checking out I asked for the manager and was told someone would call me. NEVER RECEIVED A CALL! I was also still charged for the suite and did not receive a credit for the downgrade.
Stayed 1 night in Nov 2024

4/10 Poor

Eulicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy with cleanliness
This hotel has a roach problem. I did inform the front desk I was told management will be in touch. I have stayed here many times and seems like this location is definitely declining.
Stayed 1 night in Nov 2024

2/10 Terrible

Andre

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were roaches running around in the closet upon check-in. Bathroom was dirty, dead bugs and hair on the floor. No one came to clean the room, a couple of times I went downstairs to talk to someone and no one was at the front desk for over 15min at a time so I just left. Terrible customer service and unclean. I wasn’t pleased at all.
Stayed 2 nights in Nov 2024

6/10 Okay

brigette

Travelled with family
No breakfast…… no one ever came to give new towels
Stayed 3 nights in Oct 2024

6/10 Okay

ArRhonda

Liked: Room comfort
Disliked: Cleanliness
Nice hotel
Pros - The hotel was overall nice. The room was clean and looked very nice. Bed was very comfortable, tv was easy to navigate. Cons - lighting in the room was bad; no lightbulb in the lamp on the desk. AC was very hard to set because the modes on the unit were rubbed off and very hard to see. The toilet seat was not sturdy and moved when I sat on it. Biggest concern is that I killed about 5 roaches. They were all in the bathroom, and varied in size.
Stayed 2 nights in Nov 2024

2/10 Terrible

Wilber

WiFi issues
Make sure to ask for the WiFi password at the front desk because the one on the key envelope has the wrong one.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel and dirty rooms.
Do yourself a favor and avoid this hotel. There are plenty of other hotel options in Ruston. I am not one to complain but people should know to avoid this establishment. Upon arrival, we had to switch three different times to different rooms due to a multitude of problems/issues with the rooms. The third room smelled of heavy cigarette smoke even though it was a non-smoking room, the bed comforter was stained with what I HOPE was spilled coffee (stain) on the white comforter and sheets and we had to kill roaches on the walls by the beds as well as in the bathroom area. To top off everything, the continental breakfast was not available and when asked about it, I was told "we don't put that sign out until the morning." By that time, you've already spent the night. Sad state of affairs at this hotel and I only post this so that others will know.;
Stayed 1 night in Nov 2024

8/10 Good

CINDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jazzmin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Denzel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Decent place for a night stay but needs improvements in the guests rooms. Broken toilet seats, still had old beverages in the icebox, and ceiling was cracked and needed Sheetrocking redone in bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I would stay again
I would return to this hotel. I found everything comfortable and not worn. The lighting, HVAC, fixtures, furnishings and bathroom fixtures were all modern and coordinated well. Things to improve on - tighten the seat on the toilet, add some additional light in the bathroom counter. Customers only get backlight from your really cool mirror/light. One of the elevator call lights didn’t light up, though they worked properly. On orientation/check in, mention breakfast, TV Channels, room service (I didn’t have any service on my second day’s stay, which is OK), and other routine common information. It was quiet and the staff I spoke with were all nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient and the employees were very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Tharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property! It’s an older property but renovated. Comfy bed!!! Front desk staff was spectacular!!! Super friendly super nice!!!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Woooow no WIFI… WHAT?!?
Disappointed that there was NO WIFI SERVICE the entire trip. Was there for weekend in Grambling but had business obligations I could not hold to, due to poor signal and no WiFi availability. Staff was ill informed and helpless.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
No “comfort” here.
Wifi network name is “Onyx Guest”. Who the hell is Onyx? The name of the hotel is Comfort Inn and Suites. No clear instructions given. Unable to connect to wifi and front desk was dismissive and unhelpful. No “comfort” about this stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Stephanie

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
There were roaches in the bathroom, trash in the hallway, the refrigerator leaked, and the elevator was a death trap.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

No
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Lushenda

Stayed 1 night in Sep 2024

2/10 Terrible

TERESA, Slidell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches in the room. Broken A/C. Stunk like dog pee. Hair in bathroon corners.
Stayed 2 nights in Sep 2024

4/10 Poor

Jimmy G

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024