Comfort Inn & Suites Ruston-East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Ruston-East

Exterior
Standard Room, 1 King Bed, Non Smoking
Outdoor pool
Property amenity
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1825 Roberta Avenue, Ruston, LA, 71270
  • Louisiana Military Museum
    2 min drive
  • Railroad Park
    3 min drive
  • Louisiana Tech University
    3 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites Ruston-East

Hotel with free breakfast, in the vicinity of Thomas Assembly Center
An outdoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free on-the-go breakfast and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Comfort Inn & Suites Ruston-East offers 82 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Ruston-East. During your stay, you'll be within walking distance of Louisiana Military Museum. Features include free breakfast and free self parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Thomas Assembly Center and 10 minutes from Lincoln Parish Park
  • Cats and dogs welcome for a fee
Comfort Inn & Suites Ruston-East offers its guests an outdoor pool, a spa tub, and a fitness center. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Ruston-East also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Ruston hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free Internet access

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free on-the-go breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Front entrance ramp
  • Step-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ruston
Holiday Inn Express Ruston

Comfort Inn & Suites Ruston-East Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 372 out of 1010 reviews" "
Rating 8 - Good. 202 out of 1010 reviews" "
Rating 6 - Okay. 125 out of 1010 reviews" "
Rating 4 - Poor. 123 out of 1010 reviews" "
Rating 2 - Terrible. 188 out of 1010 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Magen

Stayed 1 night in Aug 2024

2/10 Terrible

Joan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Not a good place to stay if you need reliable internet. The internet at the hotel was not working during my stay. I waited in the lobby for over an hour for someone to reset the router, but the issue persisted. This significantly impacted my work and caused a major inconvenience.
Stayed 1 night in Aug 2024

4/10 Poor

Whitney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Janelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Alandria

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled wet like mold as if it hadn’t been properly cleaned. The tub faucet was dripping so I am assuming that is where it came from. Maybe a deep clean is needed for the property. The staff were very friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

CARTESHA, Kansas City

Disliked: Staff & service
Bad experience due to very poor housekeeping
Stayed 2 nights in May 2024

4/10 Poor

CARTESHA, Kansas City

Travelled with family
Disliked: Property conditions & facilities
The trash was not emptied the entire time of our stay, we had to stop at the front desk every evening for clean towels, the used ones were never removed from our rooms the entire stay. The front desk personnel were friendly and helpful. Unfortunately this will be our last stay there. Previous visits were good.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here for work and had to be moved from the first room due to condition of the room. Both rooms had mold either on the ceiling or other parts of the room. The AC leaked into the carpet and was soaking wet in one room and the other the AC didn’t work properly. The mattress in the second room was terrible. Had a huge dip in the center and was not the usual hotel quality bed. Overall terrible stay and will never use this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

2/10 Terrible

Oscar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Raymond

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
We were given keys to an occupied room. Then was moved to a room that had not been cleaned. We were then told that our money would be reimbursed if we wanted to move to another hotel after having these reservations for two months and driving 15 hours from another state and arriving close to midnight. It was very upsetting.
Stayed 2 nights in Aug 2024

2/10 Terrible

Teresa D.

Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was wet, they were supposed to refund my money but they have not done it yet.
Stayed 1 night in Jul 2024

4/10 Poor

Brittney

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not satisfied
I was very disappointed with the bed the mattress was so hard and the room barely had ac. I was so hot!
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

6/10 Okay

Vicki

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Unfortunately, i wasn't happy with the condition of my room. It didn't look like it had been cleaned. The beds were made but the floor in the bathroom and hallway was visibly dirty. The carpet hadn't been vacuumed it was crumbs and food particles all around the beds. The tub and toilet had dirty rings.
Stayed 3 nights in Aug 2024

6/10 Okay

Monica

Travelled with family and small children
Liked: Staff & service
The guy at the front desk with the grasses provide great customer service and is veey knowledgeable. He's always smiling and in a great mood. Now for my room the bathroom was disgusting and the room hadn't been vacuum. Lastly the air that needs to be updated because it leaks and the floor was soggy from it.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No towels, wifi, or phone service. Fridge was disgusting. Door was open when we arrived
Stayed 1 night in Aug 2024

2/10 Terrible

Terrell

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didn’t like that we had no towels in our room, tv was damaged, standing in the elevator was scary. Had to stand on one side because the floor seemed loose, and the room was not like the website described
Stayed 2 nights in Aug 2024

2/10 Terrible

Brandy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were several people immediately checking out of the hotel due to the conditions of the rooms. Our first room was filthy. We had a king suite and found crumbs by the phone, which didn’t work. The tub was absolutely disgusting and had old grime and sand caked to the sides. The inside of the toilet had not been cleaned at all. The front desk lady gave us another room. When we entered that room, the AC wasn’t working properly and the main light to the room didn’t work. We along with 6 other couples that I saw checked out.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, filthy place to stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Sheneice

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room with Bed bugs
Our beds had bedbugs in them it was a horrible stay had to pack up and leave and find another hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Francis

Location is easily accessible. But AC was too noisy; towels too old and comforter soiled.
Stayed 2 nights in Aug 2024

8/10 Good

Frederica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Faye

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1st they gave us a room that someone else is already in. Then they gave us a room that smells good awful. They guy was spraying something and left it saying I'd probably need to spay again. It would make me cough really hard after spraying it. Turns out, it's bug spray. They are out of towels and said that they had a water problem recently. They weren't sure if the TV and ac was working. Hot Tub out of order. Paint was chipping off the walls. For the amount this room cost, I would of rather slept in a box under a bridge.
Stayed 1 night in Aug 2024