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The Captains Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Captains Motel

Outdoor pool
2 Bedroom Unit | Living area
2 Bedroom Family Unit | Private kitchen
Reception
Deluxe Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi

Explore the area

Map
16 Matauwhi Road, Russell, 202
  • Bay of Islands
    3 min walk
  • Russell Christ Church
    4 min walk
  • Green’S Indian & Thai Restaurant
    5 min walk
  • Kerikeri (KKE-Bay of Islands)
    44 min drive

Room options

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Studio

Queen Studio

Queen Studio

  • 17.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 2 King Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

1 Bedroom Apartment

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Unit

2 Bedroom Unit | Private kitchen

2 Bedroom Unit

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Family Unit

2 Bedroom Family Unit

2 Bedroom Family Unit

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About this property

The Captains Motel

Motel with free parking, a short walk to Bay of Islands
This smoke-free motel features an outdoor pool, laundry facilities, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
The Captains Motel offers 15 accommodations with hair dryers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Satellite television is provided. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
During your stay at The Captains Motel, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Just a 3-minute walk from Bay of Islands and 4 minutes by foot from Russell Christ Church
As a guest of The Captains Motel, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The Captains Motel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This 3-star Russell motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Microwave
  • Fridge
  • Toaster

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
The front desk at this property is open daily from 8 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Motel Russell
Russell Motel
Motel Russell New Zealand - Bay Of Islands
Motel Russell Zealand Of s
Motel Russell
The Captains Motel Motel
The Captains Motel Russell
The Captains Motel Motel Russell

The Captains Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 208 reviews" "
Rating 8 - Good. 77 out of 208 reviews" "
Rating 6 - Okay. 13 out of 208 reviews" "
Rating 4 - Poor. 2 out of 208 reviews" "
Rating 2 - Terrible. 0 out of 208 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vaishnavi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a couple of nights at Russell Motel. The accommodation was small but very cutely furnished with comfy beds and everything else that we needed. The hosts were so friendly and kind. Didnt feel like i met them for the first time. There is a small pool that is realh cute and the girls had a dip, although it was a cold day. The location is very close to everything you need. Would love to go there again considering that my fur baby was also welcome and they kindly offered to sit her while we enjoyed lunch at a restaurant. Thanks fo everything James and family
Stayed 2 nights in Apr 2022

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 2 nights in Jan 2022

8/10 Good

Anthony

Stayed 3 nights in Dec 2021

4/10 Poor

Tracey

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing
Fairly tired old motel with no view and no air-conditioning. Advertised as having Sky but no channels available. Reasonable distance from any restaurants and bars and not particularly good value for money. Only thing that sticks in my mind is reading in the compendium that the room rate doesn't include them doing your dishes?? Not sure how that rates with a covid clean between guests?
Stayed 2 nights in Nov 2021

8/10 Good

James

Stayed 2 nights in Sep 2021

10/10 Excellent

Latoia

Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
We were in Russell for our wedding anniversary and it was our 4th time staying in the Russell Motel. Friendly greeting when we arrived escorted to our room it was just a great experience overall.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central Russell
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Nice tidy spacious room. Nice pool and gardens. Very relaxed accommodation with just a short walk into Russell.
Stayed 1 night in Feb 2021

8/10 Good

Mark

Stayed 1 night in Feb 2021

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were very friendly and welcoming. We were in a king studio which was lovely and spacious and clean. Only a few minutes walk into Russell township and was nice to have a swim.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the space. Usually get quite cold but the bedding was cosy enough for me. Also cool that the body wash and shampoo is in the shower.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and price.
Good 3 star motel. Walking distance to town centre. Friendly owners.
Stayed 1 night in Mar 2020

8/10 Good

Kerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable. Nice cool location. CLose to all thingsl
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and went out of their way to help
Stayed 1 night in Feb 2020

8/10 Good

Gayle, Ontario Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Comfortable bed. Very clean. Appreciated the coffee tea and milk in the room. Although located on a main road it was not noisy. Would definitely recommend staying here
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms. Staff friendly. Drunk hotel stayers returning to hotel at 3am wanting to kick the party on.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming place to stay Quiet and private along with a short walk to downtown shops and cafes or to catch the ferry Very enjoyable stay
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019