Best Western Pine Springs Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Pine Springs Inn

Lobby
Lobby
BBQ/picnic Area
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
111 Pine Springs Drive, Ruidoso Downs, NM, 88346
  • Billy the Kid Scenic Byways Visitors Center
    5 min walk
  • Free Spirits at Noisy Water
    9 min walk
  • Museum of the Horse
    9 min walk
  • Ruidoso, NM (RUI-Sierra Blanca Regional)
    28 min drive

Room options

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View (Oversized Room)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Pine Springs Inn

Hotel with free breakfast, near Ruidoso Downs Racetrack
This hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Weekly housekeeping is available.
Best Western Pine Springs Inn offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Pine Springs Inn. During your stay, you're just a quick walk from Billy the Kid Scenic Byways Visitors Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Ruidoso Downs Racetrack and Hubbard Museum of the American West
  • Cats and dogs welcome for a fee
Best Western Pine Springs Inn offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at Best Western Pine Springs Inn. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Ruidoso Downs hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • Shared microwave
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 35-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Western Pine
Best Western Pine Springs
Best Western Pine Springs Inn
Best Western Pine Springs Inn Ruidoso
Best Western Pine Springs Ruidoso
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Ruidoso Downs
Pine Springs Ruidoso Downs
Best Western Pine Springs Inn Hotel
Best Western Pine Springs Inn Ruidoso Downs
Best Western Pine Springs Inn Hotel Ruidoso Downs

Best Western Pine Springs Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 88 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
This was a good choice for my time in Ruidoso. Despite the recent fires and floods, the area is beautiful. We had a flash flood warning and were super glad to be up high on this property. The beds were very comfortable, and the breakfast adequate. The grounds are lovely. We did feel we were given a smoking room as there were residual smells... perhaps the AC needed maintenance? The bathroom could have been cleaner, as we noted hair and dead spider in the corners. We are not neat freaks, but did notice these items. Overall a good stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

SANDRA

Stayed 1 night in May 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service
To begin the worst communication from the front desk, I booked this trip for my family and we had a funeral to attend so things had to get switched around and the front desk had no idea how to add an additional night, no one can speak Spanish or translate in the office, and when I called to ask the manager questions regarding our room and pricing she was so rude, kept talking over me and would not even let me finish my sentence without interrupting me, she was rude and should not have a manager title if that’s how she communicates with customers. We have used this hotel to visit family multiple times and never will use them again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sherry

Travelled with partner
Liked: Staff & service
There’s no elevator. Had to lug our bags up and down the stairs.
Stayed 7 nights in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Would use again.
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Nice property. Very quiet and room was spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Mauricio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with family
Liked: Staff & service, amenities
We have been coming here for years. Great for traveling with a dog; good grounds to walk around. Good breakfast with covered outdoor seating. We no longer have our dog, still enjoyed the breakfast, but for the first time ever we sat inside to eat. Not so good was the supplies in our room. This was the second time we didn't have a shower curtain or soap for the shower. Had to go get at 10pm at night from front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Very quiet & peaceful. Grounds were beautiful and hotel was very clean!! It’s an older hotel but they have updated it. Beds and pillows were nice, towels were soft. We will definitely be back.
Stayed 3 nights in Jul 2024

8/10 Good

Marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

10/10 Excellent

Parnell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for this well need vacation
Stayed 2 nights in May 2024

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Crush on 😎
It was a pleasure to stay here the room was clean and comfortable and the free breakfasts was amazing a good variety they even had tamales. The only thing I didn't like was the tub had a slow drain and the water backed up a little while taking a shower. I would definitely recommend staying there !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and clean. The location was perfect.
Stayed 2 nights in Jun 2024

2/10 Terrible

Curtis

Stayed 1 night in Jun 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wild fire Ruidoso wild fire. Town evacuated Couldn’t teach the hotel Roads were block by police
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Deenaq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was peaceful & everyone was very friendly, the grounds & outside were beautiful
Stayed 1 night in Jun 2024

8/10 Good

Sherry

Travelled with group
Liked: Cleanliness, amenities
Tv not working.
Stayed 1 night in Jun 2024

2/10 Terrible

Jon Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lisa

Travelled with family
Disliked: Amenities, property conditions & facilities
Out dated, old, dirty
Stayed 1 night in Jun 2024