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Ibis Rotterdam City Centre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibis Rotterdam City Centre

Triple Room, 3 Single Beds
Boating
Exterior
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Wijnhaven 12, Rotterdam, 3011 WP
  • Markthal Rotterdam
    4 min walk
  • White House
    4 min walk
  • Oude Haven
    5 min walk
  • Rotterdam (RTM-Rotterdam The Hague)
    22 min drive

Room options

View all photos for Triple Room, 3 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Triple Room, 3 Single Beds

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Ibis Rotterdam City Centre

Eco-certified Rotterdam hotel in Centrum with a 24-hour front desk
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Ibis Rotterdam City Centre offers 139 accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Rotterdam hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ibis Rotterdam City Centre. During your stay, you're just a quick walk from Markthal Rotterdam. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Steps from Willemswerf and 4 minutes by foot from Markthal Rotterdam
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Ibis Rotterdam City Centre. Parking is available for a fee.

This 3-star Rotterdam hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to noon.
Ibis Rotterdam City Centre has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 24 per day)
  • Electric car charging station on site
  • Off-site parking within 33 ft (EUR 24 per day)

Food and drink

  • To-go breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 18 for adults and EUR 9 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike rentals
  • Boat tours

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 90
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Height-adjustable showerhead
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25.00
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 6.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 24 per day
  • Nearby parking fee: EUR 24 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25.00 (subject to availability)
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Ibis City Centre opening August 2014
Ibis City Centre opening August 2014 Hotel
Ibis City Centre opening August 2014 Hotel Rotterdam
Ibis Rotterdam City Centre opening August 2014
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre
Ibis Rotterdam City Rotterdam
Ibis Rotterdam City Centre Hotel
Ibis Rotterdam City Centre Rotterdam
Ibis Rotterdam City Centre Hotel Rotterdam

Ibis Rotterdam City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 401 out of 928 reviews" "
Rating 8 - Good. 424 out of 928 reviews" "
Rating 6 - Okay. 66 out of 928 reviews" "
Rating 4 - Poor. 22 out of 928 reviews" "
Rating 2 - Terrible. 15 out of 928 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can’t recommend
Three stars is a bit of a stretch for this place. It looks nice from the lobby but the veneer starts to peel away when you enter the rooms. The bathroom in the first room we were in had an acrid urine smell so we changed to another room. That one was better, but the carpet was soiled and worn, the curtains were stained, and the walls were scuffed all over. I wouldn’t stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Can’t recommend
Three stars is a bit of a stretch for this place. It looks nice from the lobby but the veneer starts to peel away when you enter the rooms. The bathroom in the first room we were in had an acrid urine smell so we changed to another room. That one was better, but the carpet was soiled and worn, the curtains were stained, and the walls were scuffed all over. I wouldn’t stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff but a little worn and dirty
The staff at the hotel was friendly and accommodating. The location of this hotel is great. It is very close to a train station that connects you to all major train hubs. It is situated in the marina so the views can be lovely unless you are facing the other direction in which case you are looking at an icky apartment complex. Our first room smelled so bad that I asked to move which was a mistake since we no longer had a view. The room itself was okay but really worn and dirty looking. The beds were clean and comfortable. There was no iron in the room and when I asked for one it turned out it was broken so I had to get another one. I am not sure why the hotel has a three star rating since it could use a good renovation and newer amenities.
Stayed 2 nights in Jul 2024

8/10 Good

Marcia L

Stayed 2 nights in Jun 2024

6/10 Okay

Suzette

Travelled with family
The bath towels didn't smell good and there was no waste basket in the room, only in toilet. And there was no brush in the bathroom to clean the wc pot.
Stayed 4 nights in Jun 2024

8/10 Good

Linda, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to trams/ metro and grocery.
Stayed 4 nights in Jun 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel. Staff are very helpful and polite. There was no kettle in room but can ask for one from reception. Great location!
Stayed 2 nights in Feb 2024

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel, near to public transportation and restaurants
Stayed 2 nights in Jun 2024

8/10 Good

Jequitta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were small but I should have paid more attention when booking. It would have been fine for 1 person but with two people it was very tight.
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Birna Ruth

Stayed 3 nights in Jun 2024

8/10 Good

Kevin

Stayed 1 night in Jun 2024

8/10 Good

ATEF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Spot on location, very clean & tidy, great parking next door
Stayed 2 nights in Apr 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were happy to give us ice for our water at the bar. Breakfast was very good and well worth the price. The only thing I can say that is a little negative is that I don't understand why Europe hotels do not have washcloths. I use a washcloth everyday of my life except in Europe where you can't get one in a hotel for some strange reason.
Stayed 3 nights in Apr 2024

4/10 Poor

Richard

Liked: Staff & service
Disliked: Room comfort
Check-in very good. Breakfast good. Room poor. Very small. No comfortable chair to set in. black mold in shower. no hand towels.
Stayed 2 nights in Apr 2024

8/10 Good

Jay

Stayed 1 night in Apr 2024

6/10 Okay

Shu

Travelled with family and small children
No kettle in the room which is a little inconvenient. You would like to have a hot cup of tea or coffee at times.
Stayed 3 nights in Mar 2024

8/10 Good

CENK

Stayed 1 night in Mar 2024

10/10 Excellent

Colin

Stayed 1 night in Mar 2024

8/10 Good

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient, but expensive breakfast buffet for not too many options (but, then again, there are not many options nearby to have a good breakfast). The rooms are considerably small, just enough space to do stuff.
Stayed 1 night in Mar 2024

10/10 Excellent

Ali N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location
Excellent, excellent location, by a peaceful little harbour that is very quiet at night, but still close enough to the main centre. Very cosy branch of Ibis and I’ve stayed in a lot of them!
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert, Wilkes Barre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im on a solo trip through Europe and ibis have fast becoming my favourite hotels. The staff are always top notch, friendly, eager to help and they have all spoken perfect English, which is a huge plus for me. The rooms are always clean, and have all the basics i personally need. I highly recommend ibis to anyone.
Stayed 4 nights in Dec 2023