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4.0 out of 5

"Nice hotel, friendly and helpful staff, good location in the town easy walking distance to shops and restaurants. Only complaint was had to pay for wi ... " More

By L on Thu 07 Jan 2016

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Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Triple

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Family

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sudima Lake Rotorua. During your stay, you're just a quick walk from Polynesian Spa. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Polynesian Spa and 5 minutes on foot from Tamaki Maori Village

Sudima Lake Rotorua ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Sudima Lake Rotorua

Couples (1)
4 out of 5

Short stay in Rotorua

Nice hotel, friendly and helpful staff, good location in the town easy walking distance to shops and restaurants. Only complaint was had to pay for wifi and then there was poor wifi signal in the room! Would recommend this hotel!

Posted by on 7 Jan 2016

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About the Sudima Lake Rotorua

Location 1000 Eruera Street, Rotorua, 3201

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available. This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sudima Lake Rotorua offers 247 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Fridge
  • Electric kettle
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.

Okareka Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Okareka Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sudima
  • Sudima
  • Sudima Hotel
  • Sudima Hotel Lake Rotorua
  • Sudima Lake Rotorua
  • Sudima Lake Rotorua Hotel
  • Sudima Lake Rotorua Hotel
  • Sudima Lake Rotorua Rotorua
  • Sudima Lake Rotorua Hotel Rotorua

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Qualmark Sustainable Tourism Business Award

National Rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.