Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Sudima Lake Rotorua. During your stay, you're just a quick walk from Polynesian Spa. Free WiFi in public areas, free self parking, and a restaurant are available.
Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Just a 5-minute walk from Polynesian Spa and 5 minutes by foot from Tamaki Maori Village
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.
This 4-star Rotorua hotel is smoke free.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Okareka Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Okareka Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Chinese (Mandarin), English, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35 for adults and NZD 17 for children
1 restaurant
1 bar
Room service available
Restaurants on site
Okareka Restaurant
Okareka Bar
Family friendly
Free cots/infant beds
In-room childcare (surcharge)
Laundry facilities
Fridge
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Conference space (3477 square feet)
Meeting rooms - 4
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Pillow menu
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Premium channels
TV
Food and drink
Electric kettle
Free tea bags/instant coffee
Fridge
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua
Sudima Lake Rotorua Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 286 out of 1001 reviews" "
10 - Excellent
286
Rating 8 - Good. 416 out of 1001 reviews" "
8 - Good
416
Rating 6 - Okay. 191 out of 1001 reviews" "
6 - Okay
191
Rating 4 - Poor. 78 out of 1001 reviews" "
4 - Poor
78
Rating 2 - Terrible. 30 out of 1001 reviews" "
2 - Terrible
30
8.0/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Natalie
Travelled with family
12 Aug 2024
Liked: Cleanliness, staff & service
It would have been helpful to have a microwave in the room to heat up breakfast/food etc.
Melody at the front desk really stood out to us as she had such an awesome energy about her and was so easy to talk to. She was so nice to talk to throughout our stay :-)
Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.
Very friendly staff, we arrived early, so they switched rooms so we could check in early.
Very clean and tidy an enjoyable stay
Sue
Stayed 2 nights in Jun 2024
10/10 Excellent
Satish
19 Jun 2024
Satish
Stayed 2 nights in Jun 2024
6/10 Okay
Graeme
18 Jun 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Major Construction on Site
Hotel has major building construction work being completed. It would have been nice to be told that BEFORE we booked the room. The heated pool was also closed & the Wi Fi didn’t work properly.
The rooms we stayed in were a bit tired.
Not very sound proof, lots of chatting from other guests meeting out side our room to catch a bus.
Low quality mattress on the bed.
Verified traveller
Stayed 1 night in May 2024
6/10 Okay
Paul
17 May 2024
Liked: Cleanliness, staff & service
Paul
Stayed 1 night in May 2024
10/10 Excellent
Nancy
10 May 2024
Nancy
Stayed 1 night in May 2024
8/10 Good
John
7 May 2024
Liked: Cleanliness, staff & service
No gym on property, elevator didn’t work upon my arrival (worked later). The staff were heplful. The location is central to many sites.